5 Ways SERVPRO Guarantees Fast Response Times When Disaster Strikes

7/7/2021 (Permalink)

Contact the fast emergency responders at SERVPRO today!

A fast response can result in less overall damages.

When disaster strikes, fast response times are essential. Your home or business is in a state of chaos, and you need the professionals to come help fix the problem as fast as possible. SERVPRO has been helping the residents of Atlanta clean up after disasters since 1967, and the professionals know how important it is to respond quickly. This blog post will give 5 ways the professionals at SERVPRO of Downtown Atlanta guarantee fast response times and why they are crucial when disaster strikes!

When is fast response essential in property restoration?

There are three main types of restoration disasters that the professionals at SERVPRO will always prioritize a fast response:

1. Water Damage
2. Fire Damage
3. Mold Damage

These three types of restoration disasters need to be responded to quickly because the damages will become more severe if left to sit for too long. The professionals at SERVPRO of Downtown Atlanta have witnessed first-hand water damage situations that were left sitting for too long and resulted in mold damage issues.

You are fortunate if you have never experienced a mold issue because mold damage caused by a water loss can develop into structural issues that cause the building to become weak.

The IICRC has trained water damage professionals at SERVPRO on the best way to avoid structural issues, and the number one way to do so is to have fast response times when disaster strikes.

5 Ways SERVPRO has fast response times

1) Our equipment and vehicles are always ready

The professionals at SERVPRO of Downtown Atlanta understand how essential it is to be prepared for any disaster. Our team members follow a quote by Benjamin Franklin that states, "By failing to prepare, you are preparing to fail." We follow this quote by ensuring that we are always organized and have our equipment and SERVPRO trucks ready to tackle any size restoration project.

2) We offer 24/7 services 

SERVPRO understands that a disaster can strike at any hour of the day. To ensure fast response times, we always have a crew ready to respond to a disaster. Night or day SERVPRO of Downtown Atlanta will be there.

3) Local professionals 

All of the SERVPRO professionals live in the greater Atlanta area. Part of our hiring process includes ensuring that the crew member lives nearby for the availability to be at a property fast when disaster strikes.

4) Utilizes a CRM

Once a customer calls for emergency services, a representative will track all of the disaster loss notes in our Customer Relationship Management (CRM) software. Utilizing CRM software ensures that all of our crews are organized and well informed on what disaster restoration services are needed. In addition, our CRM system allows all of a customer's information to be in one location. Without using a CRM, a lot of time would be wasted by having to communicate the same information multiple times.

5) Many available service crews.

Atlanta is known to have their fair share of heavy rainstorms that can cause flooding to multiple properties. As a result, we have employed multiple crews to ensure that the professionals at SERVPRO of Downtown Atlanta are providing fast response times to any property owner in need of services during a storm event.

Concluding thoughts

We hope you enjoyed learning about the five ways the restoration professionals at SERVPRO of Downtown Atlanta guarantee fast response times for those living in Atlanta.

The next time you see one of our SERVPRO professionals, go ahead and ask who they think is the fastest emergency restoration response team in Atlanta. Don't be surprised when they tell you they are; all of our professionals take pride in delivering quality and fast restoration services.

Contact us today if you are looking for fast property restoration services!