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Archived Blog Posts

Thunderstorm Property Damage: Stay Safe With Our #1 Guide

5/29/2023 (Permalink)

Property damage to an Atlanta home after a thunderstorm. The SERVPRO storm damage team is available 24/7 for thunderstorm property damage.

There are clear indications of thunderstorm property damage that every property owner must know.

When the skies darken, and thunder rumbles in the distance, the raw power of a thunderstorm becomes evident. Unfortunately, while we may marvel at the spectacle, thunderstorms can wreak havoc on our properties, leaving behind a trail of destruction. The potential for thunderstorm property damage is real and significant, from torrential rains and strong winds to lightning strikes and hailstorms. In this blog post, we will explore the signs of thunderstorm property damage and shed light on how the professionals at SERVPRO can provide expert assistance when disaster strikes. 

SERVPRO is a reputable storm restoration company specializing in mitigating and restoring properties affected by thunderstorm property damage. Our team of trained professionals understands the urgency and complexity of such situations, employing our expertise to restore your property to its pre-storm condition.

What is thunderstorm property damage? 

Thunderstorm property damage refers to the destruction and harm caused to buildings, structures, and other properties due to severe thunderstorms. Thunderstorms are characterized by intense electrical activity, strong winds, heavy rainfall, and sometimes hail or lightning strikes. These powerful natural phenomena can significantly damage homes, businesses, and other structures. Thunderstorm property damage can manifest in various ways, including structural damage such as roof leaks, broken windows, compromised foundations, water intrusion, mold growth, and electrical issues. The severity of the damage can vary depending on the intensity and duration of the storm, as well as the vulnerability of the property. Therefore, prompt identification and mitigation of thunderstorm property damage are crucial to minimize further deterioration and ensure the safety and restoration of the affected property.

Recognizing the signs of thunderstorm property damage

When it comes to property damage caused by a thunderstorm, there are two clear indicating signs: 

  1. Exterior damage: After a thunderstorm, it's essential to inspect the exterior of your property for any signs of damage. Look for missing or damaged roof shingles, siding, dented gutters, and cracked or broken windows. These issues can compromise the structural integrity of your property and should be addressed promptly.
  2. Water intrusion: Water intrusion is a common consequence of thunderstorm property damage. Inspect your property for signs of water entry, such as damp or discolored walls, water stains on ceilings or floors, and a musty odor. Water can seep into hidden areas, leading to mold growth and further damage if not addressed promptly.

Preventing thunderstorm property damage 

Preventing thunderstorm property damage requires proactive measures and preparedness to minimize the potential impact of these powerful natural events. Here are some key strategies to help protect your property:

  1. Maintain trees and landscaping: Regularly trim trees and remove dead branches to prevent them from becoming projectiles during high winds. Additionally, ensure proper drainage around your property to prevent water accumulation.
  2. Reinforce windows and doors: Install storm shutters or impact-resistant windows and doors to protect against strong winds and flying debris. Reinforcing entry points can help prevent damage and improve the overall structural integrity of your property.
  3. Secure outdoor items: Secure or bring indoors any outdoor furniture, equipment, or decorations that could become airborne during a thunderstorm. These objects can cause significant damage to structures or pose a safety hazard if not properly secured.
  4. Maintain roof and gutters: Regularly inspect your roof for any signs of damage or loose shingles. Ensure gutters and downspouts are clear of debris to facilitate proper drainage and prevent water backup, which can lead to leaks and water intrusion.
  5. Install surge protection: Install surge protectors to safeguard electronic devices and appliances from power surges caused by lightning strikes. Unplugging sensitive equipment during storms can also provide added security.
  6. Create an emergency plan: Develop an emergency plan with a designated safe area within your property and establish a communication plan with family members or employees. Ensure everyone knows what to do and where to go in a severe thunderstorm.
  7. Regular maintenance: Regularly maintain and inspect your property's systems, such as electrical, plumbing, and HVAC, to identify and address potential vulnerabilities or issues that could worsen during a thunderstorm.

By implementing these preventative measures, you can significantly reduce the risk of thunderstorm property damage and increase the resilience of your property against severe weather events. Remember to stay informed about weather forecasts and heed any warnings or advisories issued by local authorities to prioritize safety.

SERVPRO's role in thunderstorm property damage restoration

SERVPRO understands the urgency of storm damage restoration. When disaster strikes, their team is available 24/7 to respond swiftly. Time is of the essence in mitigating further damage and preventing secondary issues such as mold growth from ignored water intrusion. By contacting SERVPRO immediately, you can ensure their experts will be on-site promptly, ready to assess the damage and begin restoration.

Upon arrival, SERVPRO's professionals will comprehensively assess the thunderstorm property damage. Their trained eyes and advanced detection equipment are adept at identifying visible and hidden damage. By thoroughly evaluating the affected areas, they can create a tailored restoration plan that addresses all aspects of the damage. This detailed assessment helps determine the scope of work, the resources required, and the estimated timeline for the restoration process.

Wrapping up

Thunderstorm property damage can have a devastating impact on your property and your peace of mind. However, with the assistance of professionals like SERVPRO, you can navigate the restoration process with confidence. By recognizing the signs of thunderstorm property damage, acting swiftly, and entrusting the restoration to a reputable company, you can restore your property to its former glory and ensure the safety and well-being of all who occupy it. Contact us today if you need storm damage services!

Skylight Leaks: 5 Simple Prevention Tips For Your Property

4/24/2023 (Permalink)

A skylight leak in an Atlanta home. We have the necessary skills and experience to inspect your skylight leak and provide you with fast, reliable water damage restoration services.

Skylight leaks can cause severe water damage to your Atlanta property.

Skylights are an excellent way to bring natural light into your Atlanta home. However, if not correctly installed or maintained, they can be a source of unwanted water intrusion that causes costly damage. 

The following article will provide five tips on protecting your property from potential skylight leaks and the steps to follow if a skylight leak occurs. Before we begin today's blog post, we want to mention that our water restoration professionals are available 24/7 to assist you if your Atlanta area home or business experiences water damage from any source. 

What are skylight leaks?

Skylight leaks are a form of water damage that occurs when rainwater seeps through a skylight and into your home, causing water damage. Various factors, including installation errors, poor maintenance, and faulty materials, can cause skylight leaks. When left unchecked, skylight leaks can lead to costly repairs and even compromise the structural integrity of your home.

Skylight leaks are commonly caused by improper installation, such as not using suitable materials or failing to apply proper flashing around the skylight. In addition, not replacing worn-out seals can also contribute to leaks.

One of the most significant problems with skylight leaks is that they can be challenging to detect. Water often infiltrates through the roof and follows the path of least resistance, which can cause it to pool in areas far from where the leak originated. As a result, an untrained professional may need help tracking down the source of the leak, and the damage may only be visible once it has already caused significant structural harm.

SERVPRO's tips to prevent skylight leaks

Our team of professionals has put together the following tips to prevent skylight leaks from occurring:

  1. Check the installation instructions: Before installing a skylight, ensure you have the suitable materials and that it is correctly installed according to the manufacturer's instructions. If you feel uncomfortable tackling this task, hire a contractor experienced in skylight installation.
  2. Use quality materials: Use top-notch materials, such as high-grade flashing, sealants, and caulking, to protect your skylight from water intrusion.
  3. Inspect the flashing: Regularly inspect the flashing around a skylight for signs of wear and tear or damage. Ensure no gaps in the flashing allow moisture to seep through.
  4. Clean the skylight: Regularly clean the skylight to prevent the buildup of dirt and debris, which can cause water to back up and enter your home.
  5. Replace worn-out seals: Seals may start to crack or wear down due to sun exposure and heavy winds. Inspect these areas of your skylight for any signs of damage and replace them if necessary.

If you are concerned about a potential skylight leak in your Atlanta property, contact our SERVPRO specialists today for an inspection.

Steps to take when affected by skylight leaks

Take immediate action when your property is affected by a skylight leak. The longer you wait, the more damage will be done, and more costly repairs will be required. Here are some steps you should take:

  1. Turn off electrical power in the area: skylight leaks can damage wiring and other electrical components, so make sure to turn off power to the affected area of your home.
  2. Assess the damage: inspect for any signs of structural damage, such as warped floorboards or damaged drywall. While assessing the damages, take pictures and videos for your insurance claim.
  3. Contact your insurance provider: your insurance provider will be able to cover the costs of repairs and clean-up, so make sure to contact them as soon as possible.
  4. Contact a water restoration company: the contacted team of IICRC specialists should be equipped to inspect your property and assess the damage caused by a skylight leak. They should also be able to provide water extraction, drying, and repair services to help get your home back in shape.

SERVPRO is here to help restore damages caused by skylight leaks

Skylights are great for bringing natural light into your Atlanta home or business, but be aware of the potential risks laid out above. If your property has been affected by a skylight leak, contact our team of water restoration specialists at SERVPRO today. We have the necessary skills and experience to inspect your property and provide you with fast, reliable water damage restoration services. Our team stands ready to help restore your property to its preloss condition so you can rest easy knowing that your home or business is safe and secure.

Hotel Room Mold: The Top 5 Reasons For Mold Growth

3/27/2023 (Permalink)

hotel room mold in a Atlanta hotel. The professionals offer the highest quality mold remediation services!

Hotel room mold can have negative impacts, destroy the aesthetic of your accommodations and reduce the value of your stay.

Nothing is worse after a long day of travel than finding mold in your hotel room. Hotel room mold is a real problem that can cause various issues, and it may appear in the form of dampness, discoloration, and musty odors. 

Although some hotels may offer solutions, the best way to avoid staying in an uncomfortable room with mold is by asking for another room.

The professionals at SERVPRO of Downtown Atlanta know that hotel room mold is never something to take lightly. The following blog post will cover the top five reasons your hotel room may be moldy. We will then conclude with a few steps to follow after finding mold in your room. So read on to learn more about identifying signs of hotel room mold and keeping yourself safe from this potential health risks!

What are the signs of hotel room mold?

One of the most common signs of hotel room mold is dampness. Hotel rooms that are not adequately ventilated may develop high moisture levels, leading to black or green patches on walls, ceilings, and other surfaces. Additionally, discoloration on walls and floors can indicate a mold problem. Finally, another telltale sign of hotel room mold is a musty odor that lingers.

What are the top 5 reasons why your hotel room is moldy?

The following list includes the top five reasons that you may encounter mold in your hotel room:

  1. Poor ventilation: Hotel rooms with improper ventilation can cause high moisture levels, leading to harmful mold growth.
  2. Leaky pipes: Hotel pipes that regularly leak can add further moisture and lead to mold development.
  3. Poorly restored water damage: Hotel rooms that have suffered water damage—such as a flooded bathroom or roof leak—can experience mold growth due to the ineffective removal of dampness and excess moisture.
  4. Improper cleaning: Hotel rooms that need to be thoroughly cleaned can also grow mold due to dirt and dust particles accumulating in corners and other dark, moist places.
  5. High humidity: Hotel rooms with high humidity levels can cause mold issues due to the higher moisture levels in the air.

Steps to follow after finding hotel room mold

Now that you know the top five reasons why your hotel room is moldy, it’s time to discuss what steps to take after finding mold in your hotel room. Before we begin: the experts at SERVPRO of Downtown Atlanta recommend taking immediate action if you notice any signs of mold or a musty odor.

First and foremost, immediately contact the hotel staff to inform them of the mold issue. Once you’ve alerted the hotel staff, keeping a record of the conversation and documenting any evidence is essential.

Next, hotel staff should inspect the room for any visible signs of water damage or excess moisture—they may need to call a professional mold remediation company to assess the situation if necessary. 

The next step is to ask to move to a different room, on a different floor, because if you have found mold in your room, chances are other rooms on the same floor have been affected too.

Finally, if the hotel refuses to move you or cannot provide a satisfactory solution to the mold issue, ask for a refund or compensation.

By following these steps, you can ensure that your experience at a hotel is as pleasant and mold-free as possible. Remember, hotel room mold can be dangerous, so taking the appropriate steps to protect yourself and your family from potential risks is essential.

SERVPRO of Downtown Atlanta remediates hotel room mold

The professionals at SERVPRO of Downtown Atlanta understand how to adequately address hotel room mold issues. Our team has the experience and knowledge to safely remediate your hotel’s mold problem, giving you peace of mind that it is handled promptly and efficiently. 

We use state-of-the-art equipment and techniques to locate, identify, and remove mold from hotel rooms and prevent future growth. We also take the proper precautions to ensure our customers are not exposed to risks.

Contact SERVPRO of Downtown Atlanta today if you suspect that your hotel room may be affected by mold or a musty odor. Our team is here to help and will work with you to ensure your hotel stays mold-free.

Air Scrubber: The 1 Essential Tool to Eliminate Mold

2/27/2023 (Permalink)

An SERVPRO air scrubber in an Atlanta apartment complex The professionals at SERVPRO strategically place air scrubbers to maximize performance!

We use air scrubbers to eliminate mold and other air pollutants from a property effectively.

The professionals at SERVPRO of Downtown Atlanta have been mitigating and restoring mold issues in residential and commercial properties for decades. One of the most effective ways of removing mold is using air scrubbers.

Air scrubbers use powerful fans to draw air through a filtration system, allowing particles like mold spores to be trapped in the filter while clean air circulates back into the property.

The air scrubber is a powerful machine and should only be used by certified technicians, not homeowners or other untrained individuals, due to the potential for cross-contamination. In addition, air scrubbers must be installed and maintained correctly to achieve the desired results of mold elimination.

No matter the extent of mold damage, the professionals at SERVPRO of Downtown Atlanta know that we can always rely on our air scrubber machines to remove mold effectively. In the following blog post, we will go over the types of air scrubbers available, the installation process, and other important information related to using air scrubbers to eliminate mold from a property. So, without further ado, let's dive into air scrubbers.

Types of air scrubbers

There are two main air scrubbers on the market: portable and whole-house. For this blog post and the purpose of mold removal, we will focus on portable air scrubbers. Depending on the mold removal project's size and scope, technicians can determine the best portable air scrubber. The most common air scrubbers available for mold removal are HEPA air scrubbers, which use High-Efficiency Particulate Air (HEPA) filters for maximum efficiency in trapping mold spores and other air contaminants. 

The installation process

After determining the portable air scrubber for the situation, its proper installation is essential for maximum effectiveness. The certified professional will place the air scrubber near the point of entry of the mold-infested area to draw air through the air scrubber efficiently.

Once installed, technicians can adjust fan speed and filter settings for maximum air filtration to remove mold spores from the air. It is common to see an air scrubber paired with a dehumidifier in areas with high humidity levels. The dehumidifier will help to reduce air moisture levels and make it easier for air scrubbers to trap mold spores.

Combat mold with SERVPRO's air scrubbers

SERVPRO professionals take mold damage cleaning seriously. And part of mold cleaning is ensuring all of our equipment is maintained and inspected regularly to ensure that air scrubbers are always in optimal condition. Our air scrubbers have the power and capacity to handle any mold removal job, no matter the size or scope.

Our mold removal process consists of the following:

  • Identifying the source of moisture
  • Isolating and containing the affected area
  • Installing air scrubbers to remove mold spores from the air
  • Removing any materials that have been contaminated by mold
  • Using specialty cleaners, sanitizers, and deodorizers to eliminate odor-causing bacteria.
  • Conduct air tests throughout the property to ensure that all air contaminants have been removed.

The professionals at SERVPRO of Downtown Atlanta understand how serious of a hazard mold can be. Our air scrubbers will ensure that your property is free from air pollutants.

Let SERVPRO of Downtown Atlanta help!

Today we discussed why air scrubbers are the most effective tool for removing mold from any property. We went over the two types of air scrubbers available, their proper installation processes, and our mold removal process to ensure that air contaminants are correctly removed.

SERVPRO of Downtown Atlanta has got you covered for professional mold removal using air scrubbers. Our experienced technicians have the appropriate air scrubber and expertise for removing air pollutants efficiently and safely.

If you have any questions about air scrubbers or mold removal, don't hesitate to contact us today! We would be more than happy to answer any of your questions or schedule a consultation.

5 Space Heater Fire Safety Tips: Protect Your Home Today!

1/30/2023 (Permalink)

A space heater that caused fire damage in downtown Atlanta. SERVPRO professionals are trained to clean up fire damage caused by space heaters and other heating units.

Space heater fires are a significant cause of wintertime home fires as the temperature drops.

Space heaters are a popular way to keep warm during the chilly winter months. Though space heaters can be an effective and energy-efficient source of warmth, you will want to ensure they are appropriately used to prevent property damage, injury, and even death because of a space heater fire.

The professionals at SERVPRO of Downtown Atlanta know that home fires related to space heaters are most common during the colder months when space heaters may work overtime due to increased usage.

To help you stay safe this winter season, we have put together this blog post that will include five space heater fire safety tips. We want the residents of Atlanta to have a safe and warm winter, free from space heater-related catastrophes.

What are space heaters?

Space heaters are small appliances that provide localized heating to a particular space. They are commonly electric and use convection, radiation, or a fan to disperse the heat. Space heaters efficiently warm up an area without turning up the thermostat throughout the house. However, space heaters are only safe if used correctly; improper use of space heaters can lead to house fires and severe property damage.

5 space heater fire safety tips

  1. Keep space heaters away from objects that can catch fire easily, such as curtains, blankets, and furniture.
  2. Position space heaters on the floor and away from people—especially children—and pets.
  3. Do not cover space heater vents or block airflow.
  4. Unplug space heaters when they are not in use and before going to bed.
  5. Check space heaters for wear, frayed cords, damaged plugs, or other signs of malfunction.

What to do in the event of a space heater fire?

In the event of a space heater fire, the first thing to do is to turn off the space heater if possible and evacuate the premises. Once everyone is safely outside, call your local fire department and a fire damage restoration company for assistance.

The Atlanta fire department will ensure that the fire is extinguished and that the space is safe to re-enter. The fire restoration company you choose to hire will mitigate any damage caused by the space heater fire and restore your area to its original condition. When selecting a fire restoration company, you want to keep these things in mind:

  • Their expertise in insurance repairs
  • Their experience in fire restoration
  • Their response time; you want to hire a company that will respond quickly and efficiently
  • Their past projects and reviews

How SERVPRO can help in the event of a space heater fire emergency

When it comes to space heater fire emergencies, make SERVPRO of Downtown Atlanta the first fire restoration company you contact. Their IICRC-certified technicians will assess the fire damage and create a comprehensive insurance estimate that will include all the services needed to restore your home or business.

With years of experience, they know how to clean up any soot or smoke damage caused by the space heater fire. They will also sanitize the affected areas and use specialized equipment like ozone machines, thermal foggers, and air scrubbers to remove stubborn odors.

Once restoring the property, SERVPRO of Downtown Atlanta will provide you with a walk-through to ensure that all space heater fire damage has been addressed.

Wrapping up

We hope the space heater fire safety tips mentioned in this blog post will help you stay safe for the remainder of this winter. Remember that practicing space heater fire safety is the best way to prevent space heater-related catastrophes.

The professionals at SERVPRO of Downtown Atlanta understand that space heater fires can be a very stressful and heartbreaking experience. We are here to help you when you experience a space heater fire emergency.

With the help of our professionals, you can get your property back to normal in no time. Please feel free to contact us at any time with any questions or emergency fire restoration services!

5 Surefire Signs Hail Damage Has Affected Your Property

12/26/2022 (Permalink)

Hail damage on the roof of an Atlanta home The professionals at SERVPRO are here to help you when you have hail damage!

No matter the time of year, hail can damage homes in the Atlanta area.

Hail storms are a form of severe weather seen in the Atlanta area, and hail damage can cause significant problems if it is not taken care of properly. If you think you have hail damage, don’t worry: the professionals at SERVPRO of Downtown Atlanta can help you assess hail damage and make the necessary repairs!

This article will discuss the five most common indicators of hail damage and what you should do if you see any of these signs. We have put this blog post together because we know that hail damage can be challenging to spot and cause trouble if not addressed promptly.

What is hail damage?

Hail damage is the destruction of a property caused by hailstone impacts. Hailstones are chunks of ice that form in thunderstorms and can reach up to six inches in diameter. These hailstone impacts can cause dents, cracks, chips, or tears in exterior materials such as shingles, siding, windows, and gutters.

The five most common indications of hail damage

Now that you know what hail damage is, let's look at the five most common signs of hail damage.

  1. Broken Windows: One of the most apparent indications of hail damage is broken windows. A hail ball can break a window on impact, leaving glass shards scattered around the ground.
  2. Dented Roofs: Hail can also cause damage to a roof in the form of dents. These dents or depressions may not be immediately visible but can lead to water damage problems because of interrupted runoff if they are not taken care of properly.
  3. Cracked Siding: Hailstone impacts can cause cracks in siding and other exterior materials, potentially leading to water intrusion on your property. These cracks can be small and difficult to spot, so it is essential to inspect your siding regularly for any hail damage.
  4. Chipped Paint: Hailstone impacts on the paint can cause chips and other minor damage that may not seem severe but can lead to rust or peeling if not addressed quickly.
  5. Damaged Gutters: Hailstones can cause dents, cracks, or tears in gutters and downspouts, leading to water damage from ineffective drainage if left unaddressed.

If you see any of these signs of hail damage on your home, you must call a professional storm damage company to get an estimate for repairs.

How do the professionals at SERVPRO address hail damage?

Whenever hail storms hit the Atlanta area, SERVPRO of Downtown Atlanta is here to help! We offer hail damage repairs and assessments so you can get your property back in shape as quickly as possible. 

Our hail restoration services include the following: 

  • Inspecting the hail damage
  • Repairing or replacing damaged siding, windows, gutters, and paint
  • Extracting any water that may have entered the home
  • Cleaning and sanitizing affected areas
  • Serving as an advocate for any hail damage claims
  • Ensure any hail damage is taken care of properly and promptly to avoid further problems.

Our team has extensive experience in hail damage repair and restoration services, allowing us to provide quality service at an affordable cost. We are dedicated to providing our clients with the best hail damage repair services in Atlanta.

Let SERVPRO of Downtown Atlanta help!

Hail damage can occur during intense storms in the Atlanta area. We hope this article has helped you better understand what can happen to your property from hail damage and the necessary steps you can take to address it.

Remember that the professionals at SERVPRO of Downtown Atlanta are available 24/7 to help you identify hail damage and get your home back to its pre-hail-storm condition. We have the expertise, resources, and tools to quickly and efficiently repair hail damage.

If you need help with hail damage repair in the Atlanta area, don't hesitate to contact SERVPRO of Downtown Atlanta today! We are here to help.

Winter Water Damage: 3 Disastrous Causes To Know About

11/28/2022 (Permalink)

Ice dam that caused winter water damage to a home in Atlanta. Our SERVPRO professionals can be at your property in a matter of minutes when you suffer from water damage.

As winter approaches, Atlanta residents must know what can cause winter water damage. 

Wintertime brings many fun family activities, holidays, and traditions. But, before preparing for the holiday festivities, assessing potential areas for winter water damage in your home helps ensure your gatherings take place as planned!

The professionals at SERVPRO of Downtown Atlanta know firsthand that water damage is a common issue that can occur in any season. But there are particular causes in winter because of the dropping temperatures, snow, and ice—these can all lead to roof leaks and pipe bursts. Knowing the top three causes of winter water damage can help you prevent disaster from happening in the first place!

In the following blog post, we will review the top three causes of water damage in the winter and what you can do to prevent winter water damage in your home. 

The signs of winter water damage

Water damage is extremely destructive to a property's structure when it is not promptly mitigated and restored. Some of the clear, distinct signs of winter water damage are:

  • Water stains on the ceiling or walls
  • Peeling paint
  • Cracked plaster
  • Warped floors
  • Mold and mildew growth

If you notice any of these signs in your home, you must immediately call a professional water damage restoration company. They can help ensure your property doesn’t suffer further damage by removing the water, addressing the leak’s cause, and drying out your property.  

The 3 leading causes of winter water damage

Now that you know the signs of winter water damage let's review the three leading causes. 

1) Ice dams 

An ice dam is one of the most common winter weather-related causes of water damage. Ice dams form when the heat from your home melts the snow on your roof. The melted snow then runs down to the edge of your roof, refreezing away from the warmth and forming a wall of ice. This wall of ice prevents any additional melting snow from draining off your roof, causing this melted water to back up and eventually leak into your home through the eaves, soffits, and shingles. Keeping the appropriate temperature in your attic by ensuring that your attic is adequately ventilated will prevent an ice dam from causing winter water damage in your home.

2) Frozen pipes 

Another leading cause of winter water damage is frozen pipes. Frozen pipes can burst and lead to significant flooding in your home, particularly in the basement. The key preventative measure here is insulating exposed pipes to prevent them from freezing. It would help if you also allowed water to run through any faucets on exterior walls, as this flow will help prevent the pipes from freezing.

3) Water infiltration due to melted snow 

The third leading cause of winter water damage is water infiltration due to melted snow. Melted snow can leak into your home through cracks in the foundation, gaps in the windows or doors, or any other openings. Therefore, it is best to ensure all cracks in your foundation and any gaps around your windows and doors are correctly sealed to prevent water from finding its way into your home. You should also regularly check your gutters to ensure they are clear of debris so that melting snow can drain properly.

How SERVPRO of Downtown Atlanta can help combat winter water damage 

SERVPRO of Downtown Atlanta is a professional water damage restoration company that can help you to mitigate and restore winter water damage in your home. We have extensive experience in water damage restoration, and our team of experts will work quickly and efficiently to get your home back to its pre-damage condition.

We understand that winter water damage can be devastating, and we are here to help you through every step of the restoration process. If you are experiencing winter water damage in your home, please contact us today for a free, no-obligation assessment. We are available 24 hours a day, seven days a week, and we will respond to your call immediately.

Preventing Restaurant Water Damage With 5 Simple Tips

10/24/2022 (Permalink)

A restaurant that had water damage in Atlanta The professionals at SERVPRO are on call to help you when your restaurant has water damage!

Water damage in a restaurant can be a significant problem—it can cause structural damage and lead to mold growth.

Restaurants are susceptible to water damage for many reasons. A broken pipe, a faulty dishwasher, or a roof leak can all cause water damage. The best way to prevent restaurant water damage is by being proactive and knowing what to look out for before water damage happens in the first place.

The professionals at SERVPRO of Downtown Atlanta want to help ensure your restaurant is protected from water damage, so we've put together this list of five tips for preventing restaurant water damage:

  1. Install a water detection system
  2. Check for plumbing leaks
  3. Inspect appliances regularly
  4. Maintain clean gutters
  5. Frequently inspect the roof

In this blog post, we will go over these tips in more detail and describe what you can do when your property faces restaurant water damage

What does restaurant water damage look like?

Water damage can wreak havoc on a restaurant’s day-to-day operations. Not only can it cause structural damage, but it can also lead to the growth of mold and bacteria. Water damage can also lead to loss of business if the restaurant closes for repairs.

Restaurants are particularly susceptible to water damage because of their layout and the many appliances and equipment they contain. For example, a broken pipe, a faulty dishwasher, or a roof leak can quickly cause water damage.

Some common signs of restaurant water damage include:

  • Water spots on the ceiling
  • Standing water on the floor
  • Excess moisture on the walls
  • Warped baseboards of walls
  • Soft drywall
  • A damp, musty smell

If you see any of these signs, call the experts immediately. With our advanced moisture detection technology, we can find the source of the water and ensure the excess moisture doesn’t affect your operations!

Preventing restaurant water damage

The professionals at SERVPRO of Downtown Atlanta want to help protect your restaurant from water damage. Here is a list of five tips we put together for preventing restaurant water damage:

  1. Install a water alarm. A water alarm is a device that will alert you when it detects moisture or water infiltration. A water alarm can help you quickly identify and address potential water leaks. These crucial devices have proved instrumental in preventing restaurant closures due to water infiltration. 
  2. Check for plumbing leaks. Since plumbing leaks are one of a restaurant's most common causes of water damage, check your pipes regularly for signs of leakage.
  3. Inspect appliances regularly. Appliances such as dishwashers and refrigerators can sometimes leak water, leading to severe water damage. Make sure to inspect these appliances regularly for signs of cracks or degradation.
  4. Maintain gutters and drains. Clogged gutters and drains can cause water to back up and overflow, leading to water damage indoors. Make sure to keep your gutters and drains clear so water can flow freely.
  5. Inspect the roof regularly. A faulty roof can allow water to seep into the building, leading to severe water damage. Have your roof inspected twice a year at a minimum for any signs of wear or leaks.

These five tips can help reduce the risk of water damage in your restaurant!

SERVPRO of Downtown Atlanta can help combat restaurant water damage

Before restaurant water damage occurs, we recommend you have a contingency plan for water emergencies and train your staff on proper procedures in case of a flood or other water damage situation.

Act quickly to mitigate the damage when your restaurant suffers from water damage; the faster you act, the less damage your restaurant will suffer. SERVPRO of Downtown Atlanta is a water damage restoration company that specializes in helping restaurants recover from water damage. We have the training, experience, and equipment necessary to restore your restaurant to its pre-damaged state.

We understand restaurants' unique challenges regarding water damage, and we are here to help. Contact us today to learn more about our water damage restoration services.

Floor Damage Repair: The #1 Best Company For Flooring Restoration

9/21/2022 (Permalink)

Floor damage repair services in a Atlanta property. The professionals at SERVPRO can help you repair or replace your damaged flooring!

SERVPRO of Downtown Atlanta offers floor damage repair services for all types of flooring.

Flooring is an integral part of any home or office. Not only does it provide a surface for walking and working, but it also contributes to the overall aesthetic of the space. Therefore, keeping your flooring in good condition is essential to ensure your home or business looks its best.

Unfortunately, flooring is often one of the first places to show wear and tear. Over time, foot traffic can scuff and damage flooring, and spillages can leave unsightly stains. In some cases, flooring can even be damaged by water leaks or mold exposure.

The following blog post will go over floor damage repair in more detail and introduce you to the different types of flooring that we can restore. But before we begin, if your flooring requires repair, choosing a reputable company specializing in floor damage repair is essential. 

The professionals at SERVPRO of Downtown Atlanta have years of experience repairing all types of flooring, from hardwood and laminate to carpet and tile. We understand the importance of flooring in your home or business, and we'll work quickly and efficiently to restore your flooring to its original condition.

The top five causes of floor damage

Flooring can become damaged for several reasons. Here are the top five most common causes of floor damage that the SERVPRO professionals have seen:

  1. Water damage: Water damage is one of the most common causes of floor damage. Whether it's from a leaky roof or a burst pipe, water can cause warping and staining.
  2. Pet damage: Pets can be very hard on flooring. Their claws can scratch and gouge wood floors, and their accidents can stain and damage many types of flooring when left sitting.
  3. Wear and tear: Over time, flooring will inevitably show signs of wear and tear. Common indications of wear and tear include scratches, scuffs, and stains.
  4. Fire damage: Fire damage is another common cause of floor damage. Flames can quickly destroy flooring, and the soot and smoke from a fire can also cause extensive damage.
  5. Mold damage: Mold damage is the final most common cause of floor damage. Mold can grow on any type of flooring, and it should only be removed with the help of a professional.

Steps to take when your property has floor damage

When floor damage occurs, it's essential to take the following steps:

  1. Call a professional floor damage repair company that understands their way around insurance claims.
  2. Do not try to repair the floor yourself. Attempting to make your own repairs can often make the problem worse.
  3. Do not walk on the floor if it is wet or has been damaged by fire, water, or mold. Walking on unstable flooring can cause further damage and potential injuries. 
  4. Take pictures of the floor damage so you can document it for your insurance claim.

Why SERPVRO is the best company for floor damage repair

SERVPRO of Downtown Atlanta is the best company in Atlanta for floor damage repair. We have the experience and expertise to repair all types of flooring, from hardwood and laminate to tile and carpet. On top of that, we have the equipment and resources to handle any size floor damage repair job.

We understand that floor damage can be a stressful and disruptive event, which is why we'll work quickly and efficiently to get your flooring looking like new again. When you choose us for floor damage repair services you will be getting:

  • A company that is certified by the IICRC.
  • A company that is backed by a national franchise system.
  • A company with an A+ rating from the BBB. 
  • A company with over 50 years of combined experience.

So if you need floor damage repair, contact the professionals at SERVPRO of Downtown Atlanta! We are available 24/7 and will be there to help you when you need us the most.

Freezing Pipes: The #1 Best Way to Prevent Your Pipes From Freezing

9/7/2022 (Permalink)

Freezing pipes in an Atlanta property The professionals at SERVPRO are here to help you combat water damage caused by freezing pipes.

The professionals at SERVPRO of Downtown Atlanta are here to help you with your freezing pipes and the damage they cause.

It's that time of year again when we must start thinking about the winter season and freezing pipes. As the temperatures change from warm to cold, your pipes may start to freeze and burst.

We help numerous property owners with frozen and broken pipes during the winter season. Unfortunately, this is a prevalent problem that, if not taken care of immediately, can cause thousands of dollars in damage to your home or office.

The professionals at SERVPRO of Downtown Atlanta know that the best way to avoid water damage this winter is by being educated and prepared. Therefore, in the following blog post, we will discuss essential information regarding freezing pipes and how to prevent them.

At what temperature do pipes freeze?

The temperature at which pipes freeze can vary depending on how well insulated your pipes are. However, most experts agree that freezing pipes typically occur when temperatures are below 32 degrees Fahrenheit.

There are several indications that your pipes may be frozen. Here is a list of some common signs:

  • Frost on the exterior of the pipe
  • Low water pressure
  • Strange noises coming from the pipe

If you think your pipes are frozen, take immediate action. The longer you wait, the more damage will manifold.

How can I prevent my pipes from freezing?

There are a few ways you can prevent your pipes from freezing. But the number one best way is to insulate your pipes. To ensure your pipes are well insulated, you will want to install a PE pipe insulation product. These products are relatively cheap compared to undergoing water damage repair.

Another way to prevent freezing pipes is running water from your faucets when the temperature outside is below freezing. Running water may seem wasteful and counterproductive, but it helps because running water will prevent your pipes from freezing.

A third great way to prevent freezing pipes is to keep the temperature in your home at a consistent level, especially during cold snaps. Lastly, we recommend shutting off the water supply and draining your property's pipes if you're away from home for an extended period.

Steps to take when experiencing water damage caused by freezing pipes?

If you experience water damage caused by freezing pipes, it is vital to take action right away. Here are a few steps you should take after you've discovered freezing pipes and water damage:

  1. Shut off the water supply - Shutting off the water supply will help minimize the damage to your property.
  2. Call a water damage company - A water damage company experienced in handling freezing pipes that lead to water damage will be able to help you get your property back to its original condition.
  3. Contact your insurance agent - Your insurance policy may cover your water damage claim. The sooner you contact your agent, the sooner they can begin the claims process.

Trust the professionals at SERVPRO of Downtown Atlanta to help combat water damage

The professionals at SERVPRO of Downtown Atlanta have taken the time to put together this blog post to ensure that you and your property stay dry and warm this winter season. As an IICRC-certified firm, we understand the importance of taking quick action to prevent further damage from freezing pipes.

As we mentioned earlier, the number one way to prevent freezing pipes and the water damage they cause is by ensuring that your pipes are well insulated. However, if you find yourself dealing with freezing pipes and water damage this winter, don't hesitate to give us a call!

Our highly trained technicians are available 24/7 to work quickly to get your property back to its original condition. Contact us today to schedule an estimate!

5 Signs of Moisture Damage in Your Home

8/17/2022 (Permalink)

Moisture damage to a front door entrance entrence The professionals at SERVPRO are always available for a moisture damage estimate!

The professionals at SERVPRO of Downtown Atlanta can help you detect and remove moisture damage in your home before it's too late.

Throughout the years of providing water damage restoration services, we have found that moisture damage is common in many Atlanta homes without homeowners' awareness. Moisture damage can cause many problems in a home, including permanent structural damage. Therefore, identifying the five most common signs of moisture damage early on is essential to protect your home and prevent future issues. 

The five common signs of moisture damage are:

  1. Water stains or discoloration on walls, ceilings, or floors
  2. Peeling paint or wallpaper
  3. Growth of mold or mildew
  4. Warping or buckling of floors, walls, or ceilings
  5. Bug infestation

In the following blog post, we will take a closer look at these five signs to help you identify moisture damage in your home before it's too late. If you have any questions or want immediate water damage assistance, get in touch with SERVPRO of Downtown Atlanta. We are always here to help!

What is moisture damage?

Moisture damage is any water-related damage that can occur in your home, including damage caused by a leaky roof, a broken pipe, or flooding. If left untreated, moisture damage can cause permanent structural damage to your home and other significant problems.

The five most common signs of moisture damage

Now that you are familiar with what moisture damage is, let's take a closer look at the five most common signs that moisture damage has occurred in your home.

1) Water stains or discoloration on walls, ceilings, or floors

One of the most common signs of moisture damage is water stains or discoloration on walls, ceilings, or floors. If you notice any water stains in your home, it's crucial to investigate the cause and take steps to fix the issue. In addition, leaks usually cause water stains, so it's essential to find and repair the source of the leak as soon as possible.

2) Peeling paint or wallpaper

Another common sign of moisture damage is peeling paint or wallpaper. If you notice that the paint or wallpaper in your home is peeling, it's a good idea to check for moisture damage. Peeling paint or wallpaper can be caused by high humidity levels, so it's crucial to ensure that your home is well-ventilated.

3) Mold or mildew growth

Mold and mildew growth is another common sign of moisture damage. If you notice mold or mildew in your home, it's essential to take steps to remove it and prevent it from coming back. Mold and mildew can cause serious problems, so ensuring your home is clean and moisture-free is essential.

4) Warping or buckling of floors, walls, or ceilings

Warping or buckling floors, walls, or ceilings are another common sign of moisture damage. If you notice any warping or buckling in your home, it's crucial to investigate the cause and take steps to fix the issue. 

5) Bug infestation

A common sign of moisture damage is a bug infestation. If you notice bugs in your home, it's essential to take steps to remove them and prevent them from coming back. Bugs are attracted to moisture, so it's vital to ensure that your home is clean and free of moisture.

Preventing moisture damage

As you can see, moisture damage can cause many problems in your home. Keeping your home dry and well-ventilated is essential to prevent moisture damage. Some tips for preventing moisture damage include:

  • Fixing any leaks in your home as soon as possible.
  • Checking for moisture regularly and taking steps to dry wet areas.
  • Ventilating your home to reduce moisture buildup.
  • Using a dehumidifier to control humidity levels.
  • Keep gutters clean and free of debris.

The professionals at SERVPRO of Downtown Atlanta can help combat moisture damage

We covered a lot of information on moisture damage, including the common signs that moisture damage has occurred in your home. Those common signs are:

  1. Water stains or discoloration on walls, ceilings, or floors
  2. Peeling paint or wallpaper
  3. Growth of mold or mildew
  4. Warping or buckling of floors, walls, or ceilings
  5. Bug infestation

We also discussed ways to prevent moisture damage in your home because prevention is the number one best way to keep moisture damage from happening. However, if moisture damage occurs in your home, don't hesitate to contact SERVPRO of Downtown Atlanta. 

SERVPRO of Downtown Atlanta is an IICRC accredited firm, and our team of professionals has the training and experience necessary to help you combat moisture damage. We are available 24/7, 365 days a year, so don't hesitate to contact us.

5 Apartment Water Damage Prevention Tips For Property Managers

8/3/2022 (Permalink)

Apartment water damage in a Atlanta apartment complex The professionals at SERVPRO are here to help combat apartment water damage!

Recover from apartment water damage quickly with help from SERVPRO of Downtown Atlanta!

Property managers have a lot on their plate. Between overseeing repairs, dealing with tenants, and handling finances, it's no wonder that some things can slip through the cracks. Unfortunately, one of those things that can often go overlooked is water damage prevention.

Water damage prevention can help save you time and money in the long run, and it's something that every property manager should take seriously. This blog post will give you five tips for preventing water damage in your apartment complex. Water damage can be a massive headache for property managers, costing time and money in repairs and disrupting tenants' lives. Keep reading to learn more!

What is apartment water damage?

Apartment water damage is any water damage that occurs in an apartment complex. We have witnessed water damage in apartment complexes come from a variety of sources, including:

  • Leaky pipes
  • Flat roof leaks
  • Clogged drainage systems
  • Broken or malfunctioning appliances
  • Heavy rains or flooding

Apartment water damage often causes extensive damage, leading to costly repairs and disrupted lives. Therefore, property managers must be aware of the signs of apartment water damage to take corrective action before it becomes a bigger problem. Some common indicators of water damage include:

  • Wet spots on walls or ceilings
  • Sticky surfaces
  • Mold or mildew growth
  • A musty odor
  • Water dripping or seeping from walls or ceilings.

Five tips to prevent apartment water damage

The professionals at SERVPRO of Downtown Atlanta have seen firsthand the devastation apartment water damage can cause. That's why we're sharing our top five tips for preventing apartment water damage in your complex:

  1. Check pipes regularly for leaks.
  2. Inspect roofs and gutters regularly for leaks or clogs
  3. Educate tenants on the importance of water damage prevention
  4. Regularly inspect appliances for leaks or damage.
  5. Test your sump pump to ensure it's working properly

What to do if you experience apartment water damage

When an apartment complex experiences water damage, it's important to act quickly to minimize the damage. Here are essential steps to follow when you experience apartment water damage:

  1. Call a professional: First and foremost, it's essential to call a professional water damage restoration company with the training and equipment to quickly and efficiently clean up water damage.
  2. Turn off the water source: If you can identify the water source, be sure to turn it off. Turning off the water source will help prevent further damage.
  3. Remove wet items: Once the water has been turned off, remove any wet items from the apartment, including carpeting, furniture, and electronics.
  4. Begin drying the area: Use fans and dehumidifiers to dry the apartment as quickly as possible. Drying out the area will help prevent mold and mildew growth.

Apartment water damage doesn't have to be a headache. Following these tips can help prevent apartment water damage in your complex.

SERVPRO of Downtown Atlanta: water damage restoration experts!

We hope you found this blog post helpful. We understand that property managers have a lot on their plate, and we're here to help! If your apartment complex has experienced water damage, don't hesitate to call the experts at SERVPRO of Downtown Atlanta. We are experts in commercial water damage and will work quickly to restore your apartment complex back to its original condition.

When you choose to hire us, we will:

  • Extract the water from your apartment complex
  • Dry out your apartment complex
  • Repair any damage caused by the water
  • Restore your apartment complex to its original condition

Apartment water damage can be challenging to navigate. That's why we're here to help, 24 hours a day, seven days a week. Contact us today!

5 Action Steps to Take When a Tree Falls on Your Property

7/20/2022 (Permalink)

Fallen tree damage to an Atlanta home The storm damage team at SERVPRO is available 24/7 for emergency services!

When a tree falls on your property, it can cause extensive damage.

The professionals at SERVPRO of Downtown Atlanta are handling hundreds of calls a month on a regular basis. However, the calls always increase after a storm passes through Atlanta. During this time, we will receive an influx of calls regarding flooding, roof leaks, and fallen tree damage.

Fallen trees can damage property in several ways. The tree itself can cause damage, as well as the branches and leaves. Fallen trees and limbs can cause extensive damage to a property, such as causing broken windows and roof tiles and water damage from the rain.

We put together the following blog post so that an Atlanta property owner knows what to do when a tree falls on their property.

What is fallen tree damage?

As we stated earlier, a tree that has fallen can cause significant damage to your home. But what exactly is this type of damage? Fallen tree damage is physical damage caused by a tree that has fallen on your property. Fallen tree damage can include the tree itself and any branches or leaves that broke off.

The damage caused by a fallen tree can be minor, such as a few broken shingles. But it can also be significant, such as a large hole in your roof or a broken window. Fallen tree damage can also lead to water damage, as rain can enter your home through the damaged areas.

Is fallen tree damage covered by insurance?

Your property insurance should cover damages affected by a fallen tree. However, there are some reasons for the denial of a property damage claim. Therefore, it's always best to check with your insurance company to see if they will cover the damage caused by a fallen tree. 

The five steps to take when a tree falls on your property

We have put together the following five steps for property owners to take when a tree falls on their property:

Step 1. Assess the damages: The first thing you will want to do is assess the damages. You will want to look at the damage to your home and any damage to vehicles or other property. During this time, you will also want to ensure that area is clear of any debris.

Step 2. Call your insurance company: Once you have assessed the damages, you will want to call your insurance company. They will be able to help you file a claim and get the repair process started.

Step 3. Document the damages: Be sure to take pictures or videos of the damages. Your insurance adjuster will use your documentation to support your insurance claim.

Step 4. Call a professional restoration company: It's essential to call a professional restoration company, to remove the tree and repair the damage. The right team of professionals should have the experience and equipment to handle any size job.

Step 5. Make temporary repairs: Once the restoration company has removed the tree and ensured that the area is safe, you can start making quick repairs by covering any holes in your roof with a tarp or boarding up broken windows.

How can the professionals at SERVPRO of Downtown Atlanta help restore fallen tree damage?

The professionals at SERVPRO of Downtown Atlanta have experience handling all types of fallen tree damage. We have the knowledge and equipment to quickly remove the tree and restore your property back to its pre-storm condition.

When you choose to hire us for storm damage restoration, you will receive:

  • A storm damage assessment
  • 24/7 emergency services
  • A thorough insurance estimate
  • A team of IICRC certified and experienced restoration professionals

If you experience fallen tree damage, give us a call today or fill out the form on our contact page!

5 Tips To Identify and Solve Crawlspace Water Damage Issues

7/6/2022 (Permalink)

A SERVPRO installed crawlspace vapor barrier to prevent water damage The professionals at SERVPRO are available 24/7 to combat water damage!

The professionals at SERVPRO of Downtown Atlanta know how severe crawlspace water damage can be.

If you've ever had water damage in your home, you know how devastating it can be. Water damage can cause severe structural problems in your home and create an ideal environment for mold growth. However, by identifying the source of the water damage and taking corrective action, you can protect your home and keep your family safe from the effects of mold.

The crawlspace is one of the most common areas of a home to experience water damage. Crawlspaces are located at or below ground level and can be susceptible to flooding or leaks. SERVPRO of Downtown Atlanta has seen firsthand the damage water can do to a crawlspace. In the following blog post, we've put together some tips to help you identify and solve water damage issues in your crawlspace.

What is crawlspace water damage?

Crawlspace water damage is water intrusion into your home's crawlspace. Common causes include flooding, rainwater, or leaking pipes or appliances. If you don't address crawlspace water damage, it can lead to several severe problems in your home, including:

  • Structural damage: Water can weaken the structural integrity of your home, leading to costly repairs.
  • Mold growth: Mold can cause a wide range of structural issues
  • Pest infestation: Water can attract pests, such as termites, to your home.
  • Increased energy costs: Water damage can cause your heating and cooling system to work harder, leading to higher energy bills.

Tips to identify crawlspace water damage

There are a few key signs that you can look for to identify crawlspace water damage:

  1. Water stains on the walls or ceiling: Water stains are one of the most obvious signs of water damage. If you see water stains on the walls or ceiling of your crawlspace, it's a good indication of water damage.
  2. Mold growth: Mold loves damp, dark environments, so if you see mold growing in your crawlspace, it's a good sign that there is water damage.
  3. Musty odors: If your crawlspace has a musty smell, it could be due to mold or mildew.
  4. Sagging floors: If the floors in your home are sagging or buckling, it could be a sign of crawlspace water damage.
  5. Peeling paint: If the paint in your crawlspace is peeling or bubbling, it could be a sign of water damage.

If you see any of these signs in your crawlspace, it's essential to take action to repair the water damage as soon as possible.

Solving a crawlspace water damage issue

Once you've identified that there is water damage in your crawlspace, the next step is to take action to repair the damage and prevent future water intrusion.

  1. Remove standing water: If there is any standing water in your crawlspace, it's essential to remove it as soon as possible. Remove standing water with a wet/dry vac or a sump pump.
  2. Repair the source of the water damage: Once you've removed the standing water, it's essential to repair the source of the water damage. For example, if there is a leak in a pipe or appliance, it needs to be repaired. Likewise, if the water damage is due to flooding, you should install a sump pump to prevent future flooding.
  3. Dry out the crawlspace: Once the source of the water damage has been repaired, it's essential to dry out the crawlspace. You can dry out a crawlspace with a dehumidifier and fans to allow air to circulate.
  4. Inspect for mold growth: Once the crawlspace is dry, it's essential to inspect for mold growth. If you see any mold, it should be removed by a mold remediation professional.
  5. Take preventive measures: Common preventive measures include installing a vapor barrier, proper drainage, and sealing any cracks or openings in the foundation.

How the professionals at SERVPRO of Downtown Atlanta help with crawlspace water damage

When it comes to crawlspace water damage, it's essential to trust the experts. The professionals at SERVPRO of Downtown Atlanta have the experience and training to identify and repair water damage. We will work quickly to remove the water and dry out your crawlspace. We will also inspect for mold growth and take preventive measures to prevent future water damage.

As an IICRC-certified firm, you can count on us to properly repair your water damage and prevent further damage.

Contact us today to schedule an appointment!

Firework Fire Damage: 5 Amazing 4th of July Safety Tips

6/29/2022 (Permalink)

A fourth of July fireworks show Contact the professionals at SERVPRO for any size fire restoration job!

As we celebrate the 4th of July, let's not forget about firework fire damage.

The 4th of July is a time for celebration, but it can also be a time for disaster. Every year, there are countless reports of firework-related fires and injuries. In fact, the National Fire Protection Association (NFPA) reports that firework fires cause millions in property damage each year.

The professionals at SERVPRO of Downtown Atlanta are here to help you celebrate safely this year. However, in the event that fire does occur, we are fire and water damage restoration experts who can help you recover.

If you're planning on setting off fireworks this Independence Day, make sure to follow the five safety tips mentioned in this blog post to avoid firework fire damage.

The five safety tips to avoid firework fire damage

The professionals at SERVPRO know that the leading cause of firework fire damage is when they are poorly handled. Therefore, always handle fireworks with care, and follow these five safety tips:

1) Purchase fireworks from a reputable source.

Make sure you buy your fireworks from a reputable source. Quality fireworks will ensure they will not explode or start a fire. Homemade fireworks are more likely to cause damage than store-bought fireworks.

2) Follow the instructions

When setting off fireworks, follow the instructions on the back of the packaging. Following instructions will help to ensure that the firework is used correctly and will not start a fire.

3) Have a fire extinguisher or bucket of water on hand

If a fire starts, it is essential to have a fire extinguisher or a bucket of water on hand. After the fireworks show, you want to put water on the fireworks to prevent fire damage.

4) Do not use fireworks near buildings or flammable objects.

When igniting fireworks, you want to ensure that they are lit off in an open area, away from buildings and flammable objects. We suggest only setting off fireworks at a distance of at least 30 yards from any building to avoid fire damage.

5) Dispose of fireworks properly.

After the fireworks show, it is essential to dispose of them properly. Once the firework has been used, douse it with water and place it in a metal trash can. Proper disposal will help to prevent a fire from starting.

What should you do if a fire does occur this July 4th?

If fire damage occurs this July 4th, you will want first to prioritize the safety of yourself and your family. Then, once everyone is safe and away from the fire, you will want to contact the local fire department to come and extinguish the fire.

After the fire department leaves, you will want to: 

  • Contact your homeowner's insurance
  • Contact a reliable fire restoration company
  • Document the damages with photos and videos

Let the experts at SERVPRO of Downton Atlanta help with your firework fire damage.

The professionals at SERVPRO of Downtown Atlanta are here to help when firework fire damage occurs this July 4th. We are an IICRC-certified fire and water damage restoration company that specializes in helping property owners recover from fire damage. We have the training, experience, and equipment necessary to restore your property to its pre-fire condition.

When you call us, we will immediately dispatch a crew of fire restoration experts to your property. Once on scene, our team will assess the fire damage and develop an action plan. We will then begin the fire restoration process, which includes:

  • Cleaning up debris
  • Repairing fire damage
  • Restoring fire-damaged items

If you need help with firework fire damage this July 4th, contact the experts at SERVPRO of Downtown Atlanta. We are available 24 hours a day, seven days a week, and will respond immediately to your call.

The Top 4 Reasons Why We Wear Shoe Covers

6/22/2022 (Permalink)

A SERVPRO employee in shoe covers Our SERVPRO professionals will always go the extra mile to keep your property clean!

The professionals at SERVPRO of Downtown Atlanta always treat their customer's property with the utmost respect.

When you think of a professional restoration company, what comes to mind? Probably one of the first things that pop into your head is cleanliness. And for a good reason! A business's reputation can be made or broken by how clean they keep its workspace. At SERVPRO of Downtown Atlanta, we take pride in our work and always strive to maintain the highest level of cleanliness possible. That's why we wear shoe covers when entering a customer's property.

We want to ensure that we are doing everything possible to protect your property from damage and our shoe covers do just that. We wear shoe covers for many reasons, but today we will discuss the top four! So, without further ado, let's get started!

What are shoe covers?

Shoe covers, also called "booties," are worn over a person's shoes to protect a property from further damage. They are made of sturdy material, such as polypropylene, and can be cleaned and disinfected. Shoe covers are an essential part of any professional restoration company, as they help prevent cross-contamination between different areas of the property.

The best shoe covers are: 

  • Waterproof and dustproof 
  • Non-slip reusable and disposable 
  • Will fit any shoe size
  • Eco-Friendly
  • Lightweight

SERVPRO of Downtown Atlanta has researched and tested to ensure our employees wear the highest quality shoe covers. Our quality shoe covers ensure we do everything possible to protect your property!

Four reasons why we wear shoe covers

Now that you know what shoe covers are, let's discuss the top four reasons why our professionals always wear them when entering a customer's home or business. Here are the four main reasons why the professionals at SERVPRO of Downtown Atlanta always wear shoe covers when entering a customer's property:

1) To protect the property owner's floors from potential damage: Shoe covers consist of sturdy material, such as polypropylene, which helps protect the floors from any potential damage.

2) To prevent cross-contamination between different areas of the property: Shoe covers help prevent cross-contamination between other areas of the property by keeping the shoes clean and free of dirt and debris.

3) To avoid tracking any dirt or debris from outside: Shoe covers help prevent tracking in any dirt or debris from outside, which can help keep the work area clean and organized.

4) To show respect for the property owner's home or business: Wearing shoe covers shows respect for the property owner's home or business and shows that we are taking steps to protect their property.

These are just some of the reasons why the professionals at SERVPRO of Downtown Atlanta always wear shoe covers when entering a customer's property. We want to ensure that we are doing everything possible to protect your property from damage, and our shoe covers help us do just that!


We hope you enjoyed learning about the reasons why we wear shoe covers. As you can see, when you choose to call us for services, we will go the extra mile to clean your home or business and protect it from further damage by using shoe covers!

SERVPRO of Downtown Atlanta is here to help you with all your water, fire, and mold damage needs. We are a locally owned and operated company with over 20 years of experience in the industry. We are available 24/7 to help you get your life back to normal as quickly as possible.

If you have any questions or want to learn more about our services, please contact us at any time. We are always here to help!

Summer Storms: The #1 Guide to Protect Your Home During Storm Season

6/8/2022 (Permalink)

A summer storm sky The professionals at SERVPRO are prepared for any size storm damage project!

The professionals at SERVPRO of Downtown Atlanta have seen summer storms knock out power and damage homes and businesses throughout Atlanta.

Summer storms can be a beautiful sight, but they can also be quite dangerous. If not prepared, a summer storm can cause severe damage to your property. But with a bit of preparation, you can minimize the damage they do and keep yourself and your family safe.

This guide will teach you how to protect your home from summer storm damage. We'll cover everything from securing your property to preparing your family for the worst. Follow these tips, and you'll be able to rest easy knowing that your home is safe during storm season!

What kind of damage can a summer storm cause?

Summer storms can cause a variety of damage to your property, including:

Wind Damage: A summer storm can knock down trees and power lines, causing power outages and severe structural damage.

Roof Damage: A summer storm can cause your roof to leak or even blow off.

Flooding: A summer storm can cause flash flooding, damaging your home and belongings.

What can you do to prepare for a summer storm?

The preparation for a summer storm is arguably the best way to avoid unwanted damage. Here are the top three things you can do to prepare for a summer storm:

  1. Secure your property. One of the best things you can do to prepare for a summer storm is to secure your property. Ensure all of your windows and doors are closed and locked and that any loose items are securely stored away.
  2. Prepare your family. Another critical step is to prepare your family for the storm. Ensure everyone knows where to go and what to do in case of an emergency.
  3. Create an emergency kit. It's also a good idea to create an emergency kit that includes things like food, water, flashlights, and first aid supplies.

What to do if a summer storm causes damage to your property?

There are specific, actionable steps you can take when a summer storm causes damage to your property. Here are the steps the professionals at SERVPRO of Downtown Atlanta recommend:

Step 1: Contact your insurance company

When a summer storm damages your property, you should first contact your homeowner’s insurance company. Your insurance adjuster will be able to help you file a claim and get the repairs started.

Step 2: Call a restoration professional

After contacting your homeowner’s insurance company, the next step is to call a restoration professional. You will want to hire a reliable team that offers 24/hour emergency services and can help you repair the damage caused by summer storms.

Step 3: Secure your property

The next thing you should do is ensure your property is secure. You will want to board up all of your damaged windows and doors.

Step 4: Assess the damage

Once you've secured your property, the next step is to assess the damage. Assessing the damage will help you determine what needs repairing and how much it will cost. During this step, you should also take photos or videos of the damage and make a list of everything affected.

Step 5: Create a plan of action

Creating a plan is the final step in the summer storm restoration process. Your restoration contractor will create the plan of action; it should include a timeline of the repairs and a budget.

You will get your summer storm damage repaired quickly and efficiently by following these steps.

SERVPRO summer storm restoration

We hope you found this guide helpful. We understand that summer storms can cause a lot of storm damage to your property. But with a bit of preparation and the right team, you can minimize the damage they do and keep yourself and your family safe.

If you require summer storm restoration, SERVPRO of Downtown Atlanta is here to help. We are an IICRC certified firm with an experienced team that offers 24/hour emergency services. We understand the importance of quickly repairing summer storm damage, and we will work diligently to restore your property to its pre-storm condition. Contact us today to learn more about our summer storm restoration services.

The Top 5 Crawlspace Issues and How SERVPRO Can Help

6/1/2022 (Permalink)

Crawlspace issues restored by SERVPRO Contact the professionals at SERVPRO for crawlspace restoration services!

Crawlspaces can be a breeding ground for issues if they are not properly maintained. 

Crawlspaces are one of the most neglected parts of a home. And unfortunately, several problems can occur in crawlspaces, from pests and rodents to water damage and mold growth. 

If you're one of the many people dealing with crawlspace issues, don't worry; SERVPRO of Downtown Atlanta can help! We are experts in crawlspace restoration, and we can get your home back to its original condition in no time.

This blog post will discuss the top five crawlspace issues and how SERVPRO of Downtown Atlanta can help! So without furth ado, let's get started.

What is a crawlspace? 

Crawlspaces are the area of a home that sits between the foundation and the first floor. They are essential because they provide access to utility lines, crawlspace vents, and the HVAC system. Crawlspaces also play a role in insulation and can help protect a home from pests.

The top 5 crawlspace issues 

Now that you understand what a crawlspace is and why it's important, let's take a look at the top five crawlspace issues:

1. Pests and rodents 

One of the most common crawlspace issues is pests. Mice, rats, and other small animals are attracted to crawlspaces because they offer shelter from the elements. Unfortunately, these pests can cause damage to your home by chewing on wires, insulation, and wood. 

2. Water damage 

Another common crawlspace issue is water damage. For example, when it rains or a pipe bursts, water can enter the crawlspace and cause problems. 

3. Mold growth 

Mold is another common crawlspace issue. When water damage occurs, mold can quickly start to grow in the crawlspace. Not only is mold unsightly, but it can also cause musty smells throughout your property.

4. Insulation problems 

Insulation is another vital crawlspace issue. When crawlspace insulation gets wet, it can become moldy and break down. Poor insulation can lead to energy efficiency problems and make your home uncomfortable.

5. Structural problems 

Finally, crawlspace issues can also lead to structural problems. When water damage or mold growth occurs, it can weaken the structure of your home. We have seen uneven floors, cracks in walls, and even collapsed crawlspaces due to crawlspace problems.

Three Tips to maintain a crawl space

Maintaining a crawlspace is essential to prevent any of the issues mentioned above. Here are some tips to help you keep your crawlspace in good condition:

Tip 1. Inspect your crawlspace regularly 

It's essential to regularly inspect your crawlspace to identify any potential problems before they become significant.

Tip 2. Keep your crawlspace clean 

A clean crawlspace is a happy crawlspace. Be sure to remove any debris, dust, or dirt accumulated in the space.

Tip 3. Make sure there is proper ventilation 

Good ventilation is essential for preventing mold growth and keeping your crawlspace dry. Install crawlspace vents and check them regularly to ensure they are working correctly.

How SERVPRO of Downtown Atlanta can help 

We hope this blog post has given you some helpful information about crawlspaces and how to maintain them. Don't hesitate to call SERVPRO of Downtown Atlanta if you are dealing with any of the five crawlspace issues: 

  1. Pests
  2. Water damage
  3. Mold growth
  4. Insulation problems
  5. Structural problems

We understand the importance of crawlspaces, and we take crawlspace restoration seriously. So when you call SERVPRO of Downtown Atlanta, you can rest assured that your crawlspace is in good hands with our IICRC-certified professionals.

If you have any questions, please don't hesitate to contact us. We are always here to help!

Smoke Damage on Glass: The #1 Ultimate Guide

5/25/2022 (Permalink)

Smoke damage on glass Contact the professionals at SERVPRO when you have smoke damage on glass surfaces!

Smoke-damaged glass is an unsightly blemish that can become a permanent fixture if not treated quickly and adequately.

The professionals at SERVPRO of Downtown Atlanta understand that smoke damage on glass is common after a fire. Fortunately, smoke damage on glass is a much easier fix than smoke damage on other surfaces like walls or ceilings.

No matter the amount of smoke damage in your home or office, you'll want to clean it up as soon as possible. Smoke damage is an eyesore, but it can also lead to an uncomfortable living environment.

If your home or office has glass with smoke damage, don't worry! You can take several steps to remove the smoke and restore your glass to its original condition.

The professionals at SERVPRO of Downtown Atlanta put together this blog post to help property owners remove unwanted smoke stains from glass. There are several ways to remove smoke damage from glass, but we'll focus on the proven method that we know works best to get your property back to normal! 

What is smoke damage, and what are the effects of smoke on glass?

Smoke damage can occur from many different types of fires, but they all have one thing in common- soot. Soot is a black, powdery substance produced when organic materials like wood or paper burn.

When smoke comes into contact with glass, it leaves behind a film of soot. This film can be challenging to remove and often requires special treatment.

Smoke damage on glass is unattractive and can make your property look dirty or abandoned. Not only is smoke damage an eyesore, but it can also lead to other problems like:

  • Discoloration of the glass
  • Etching of the glass
  • Pitting of the glass
  • Staining of the glass

If smoke damage is left untreated, it can cause permanent damage to your glass surfaces. Therefore, to avoid further damage, it is best to clean smoke damage as soon as possible.

How to clean smoke damage from glass

There are several ways to remove smoke damage from glass, but using water and a soot sponge is the most effective way. With the wet soot sponge, you will need to scrub the surface of the glass in a circular motion. You may also need to use a razor blade to remove any stubborn smoke residue, but be sure to use a gentle touch so you don't scratch the glass. Repeat this process as necessary until the smoke damage is no longer visible.

You will want to avoid using harsh chemicals or abrasive materials on smoke-damaged glass, as this can cause further damage. If the smoke damage is particularly stubborn, you should hire a professional smoke damage restoration company to assist you.

The importance of quick action when smoke damage occurs

Smoke damage can be a severe issue, and it's essential to take quick action to address the problem. If smoke residue is left uncleaned, it can cause permanent damage to the glass surface. The sooner you address the smoke damage, the better your chance of eradicating it!

How SERVPRO of Downtown Atlanta can help 

We hope you enjoyed learning about smoke damage on glass and how to remove it. If you find yourself with smoke damage that has severely affected your home or office, don't hesitate to call the professionals at SERVPRO of Downtown Atlanta.

SERVPRO of Downtown Atlanta is an IICRC-certified firm specializing in fire damage restoration. We can help you clean up the smoke damage and restore your property to its original condition.

We understand that smoke damage can be a severe issue, and we are available 24/7, 236 days a year, to help you with all your fire and smoke damage needs. We are dedicated to restoring your property quickly and efficiently, so you can get back to business as usual.

Don't let smoke damage ruin your glass surfaces; contact SERVPRO of Downtown Atlanta today!

The Top 5 Causes of Hospital Water Damage

5/18/2022 (Permalink)

Water damage in a hospital Contact the professionals at SERVPRO when your hospital suffers from water damage!

Water damage in hospitals can have a disastrous effect on patients, staff, and equipment.

When most people think of water damage, they imagine a flooded house. However, water damage can also occur in many different commercial settings. For example, in 2019, water damage affected Grady Memorial Hospital in Atlanta, Georgia, after a pipe burst.

The professionals at SERVPRO of Downtown Atlanta understand that hospitals are especially vulnerable to water damage because they have many different potential sources of water leaks.

The following blog post will explore the top 5 causes of water damage in hospitals so that you can be aware of the potential risks and take steps to prevent them.

What is hospital water damage?

Hospital water damage is any physical damage caused by water or moisture to hospital property, including but not limited to:

  • Buildings
  • Equipment
  • Supplies
  • Records

As you can see, hospital water damage can cause a hospital to lose a lot more than just revenue.

The top 5 causes of water damage in hospitals

The hospital water damage process can be very complicated because there are many different potential sources of hospital water damage, and each source has its own unique set of risks and consequences. Let's take a look at the top 5 causes of hospital water damage:

1. Faulty plumbing

One of the most common causes of hospital water damage is faulty plumbing. Faulty plumbing can include leaks in pipes, toilets, and faucets. 

2. Spills

Another common cause of hospital water damage is accidental spills. Cleaning supplies, beverage containers, and equipment can all cause potential spills. 

3. Foundation leaks

Another potential cause of hospital water damage is foundation leaks. These leaks can occur when there is a problem with the hospital's foundation, such as cracks or gaps. 

4. Floods

Floods are another common cause of hospital water damage. This type of water damage can occur when there is a heavy rainstorm or a natural disaster. 

5. Water leaks from roofs and windows

Another potential source of hospital water damage is water leaks from roofs and windows. These leaks can occur due to various factors, such as poor maintenance, damaged seals, or faulty construction.

Preventing hospital water damage

Now that you are familiar with the top 5 causes of hospital water damage, let's take a look at some prevention steps you can take:

  • Regularly check for leaks and repair them as soon as possible. By checking for leaks on a regular basis, you can prevent hospital water damage before it has a chance to occur.
  • Clean up spills immediately to prevent hospital water damage.
  • Periodically check the hospital's foundation for any signs of leaks and fix them as quickly as possible.
  • Make sure your hospital has an emergency plan in place in case of a flood or other natural disaster. This plan should include steps for evacuating patients and staff and protecting equipment and supplies.
  • Regularly inspect roofs and windows for any signs of leaks and repair them as soon as possible. We suggest checking the seals around doors and windows on a monthly basis.

You can help prevent water damage and keep your hospital running smoothly by taking these steps.

Why choose SERVPRO for hospital water damage restoration

If you are looking for a commercial water damage restoration company that you can trust, look no further than SERVPRO of Downtown Atlanta. We are a locally owned and operated company with over 20 years of experience in commercial water damage restoration. We understand the unique challenges hospitals face regarding water damage, and we are here to help.

We are a team of IICRC-certified water damage restoration technicians available 24/7 to help you with your hospital water damage needs. Contact us today to learn more about our hospital water damage services or to schedule an estimate.

Restoration Technology: 6 Essential Pieces of Restoration Equipment

5/11/2022 (Permalink)

SERVPRO restoration technology in action Contact the team with the best restoration technology today!

SERVPRO is at the forefront of the industry when it comes to restoration technology. 

Technology has always played a role in the restoration industry, but it was never more critical than it is today. With new challenges like climate change and an increased focus on sustainability, restoration companies are turning to technology to help them meet these challenges. 

The trucks at SERVPRO of Downtown Atlanta are equipped with the latest and most essential restoration equipment, which allows us to provide our customers with the best possible service. 

Our restoration technology helps us quickly assess the damage and work on repairing the property. Without restoration technology, it would be much more challenging to clean and restore properties after a disaster. We want to take a moment to discuss some of the restoration technology that we use here at SERVPRO and how it can help you clean up and restore your property after a disaster. So, let's get started!

What is restoration technology?

Restoration technology is a term used to describe restoration companies' various tools and equipment to clean and restore property after a disaster. Restoration technology can include anything that plays a crucial role in helping restoration companies meet the challenges of any size disaster.

Restoration technology essentials

Here at SERVPRO of Downtown Atlanta, we use a variety of restoration technologies to help us meet the challenges of any size disaster. Some of our essential restoration technologies include:

  1. Infrared cameras: These cameras allow us to quickly assess the damage and identify the areas that need to be cleaned and repaired.
  2. Moisture meters: These meters help us determine the amount of moisture in the air and affected materials. We can choose the best way to dry out the property and prevent further damage with this technology.
  3. Dehumidifiers: Dehumidifiers help us remove excess moisture from the air and affected materials. As well they help to prevent mold growth and further damage.
  4. Air movers: Air movers help us circulate the air and dry out the property.
  5. Generators: Generators provide the power we need to operate our restoration equipment.
  6. 3D space capture: This technology allows us to create a three-dimensional model of the affected area. We use Matterport technology to help us to plan our restoration work and ensure that we don't miss any damaged areas.

These are the top six pieces of restoration technology that we use at SERVPRO of Downtown Atlanta. We are always looking for new and innovative ways to help us meet the challenges of any size disaster. 

Why trust SERVPRO's restoration technology

You can trust the restoration technology at SERVPRO because we invest in the best brands in the business and are highly trained and certified in the proper use of restoration technology. So, when you need restoration services, you can trust that SERVPRO will use the latest and most effective restoration technologies to get the job done right. 

Final thoughts

Technology has always been an essential part of the restoration industry, and it is more important than ever today. Restoration companies are turning to technology to help them meet the challenges of climate change and sustainability. At SERVPRO of Downtown Atlanta, we use various restoration technologies to help us meet these challenges. As you have learned today, our essential restoration technology includes infrared cameras, moisture meters, dehumidifiers, air movers, generators, and 3D space capture. 

Our restoration technology helps us quickly assess the damage and work on repairing the property. If you need restoration services, you can trust that our team will use the latest and most effective restoration technologies to get the job done right.

Please feel free to contact us today if you have any questions about our restoration technology or services. We are an IICRC-certified firm, and are available 24/7 to help with the most severe disasters!

5 Amazing Tips to Avoid Memorial Day Weekend Fire Damage

5/4/2022 (Permalink)

An ignited grill during memorial day weekend Contact the professionals at SERVPRO for emergency fire damage services!

The professionals at SERVPRO of Downtown Atlanta receive an influx of fire damage-related calls during Memorial Day weekend. 

Memorial Day weekend is a time when many Americans like to grill out and have fun with family and friends. First, however, it's essential to be aware of the potential dangers that come with these activities. 

There are two leading causes of fire damage during memorial day weekend: 

  1. Grills 
  2. Fireworks

Here at SERVPRO, we know that education is the best way to avoid fire damage. Therefore, we put together the following blog post to include five tips to help you and your family stay safe this Memorial Day weekend.

What is fire damage? 

Fire damage results from a chemical reaction between heat, oxygen, and fuel. This process creates byproducts like smoke and soot, which can cause extensive damage to your home or business. 

How can a grill cause fire damage? 

Throughout the whole year, the professionals at SERVPRO receive fire damage calls caused by outdoor grills, and we can humbly say that we have seen and mitigated it all when it comes to fire damage caused by grilling mishaps. 

The most common mistake that a property owner makes is leaving a grill unattended while the food is cooking. An unattended grill may result in a fire that spreads throughout your property and causes extensive damage to your home or business. 

In addition, the heat from the grill can easily ignite nearby materials like grass, leaves, or decking boards. If these materials catch on fire, they can quickly spread to your home or business, causing extensive damage. 

As Memorial Day weekend approaches, it's essential to be aware of these factors so that you can take precautions to ensure that your grill doesn't cause fire damage to your property. 

How can fireworks cause fire damage? 

Fireworks are the second leading cause of fires over Memorial Day weekend. Although fireworks are beautiful to watch, they are also extremely dangerous. The sparks from fireworks can easily ignite nearby materials like grass, leaves, or trees. If these materials catch on fire, they can quickly spread to your home or business, causing extensive damage. 

We always recommend that you leave the fireworks to the professionals! So instead of purchasing your own fireworks this Memorial Day weekend, join your community and watch a professional show. Watching a professional display can be just as fun as setting off your own fireworks. 

Five tips to prevent memorial day weekend fire damage

As we mentioned earlier, the best way to prevent fire damage is through education. Here are five tips to help you stay safe and to avoid fire damage:

  1. Always keep a fire extinguisher on hand when using a grill. 
  2. Only use fireworks approved for consumer use and know the laws.
  3. Keep grilling areas clean of debris and brush.
  4. Never leave a grill unattended, and always make sure to turn it off before heading inside. 
  5. Avoid using fireworks indoors or near combustible materials, such as homes or buildings.

By following these tips, you can help prevent fire damage this Memorial Day weekend and enjoy your time with friends and family. 

Who to call for fire damage restoration?

If fire damage does occur this Memorial Day weekend, we recommend you contact a team of fire damage restoration professionals as soon as possible. 

The professionals at SERVPRO of Downtown Atlanta have years of experience dealing with fire and smoke damage. Our team will work tirelessly to get your home or business restored as quickly as possible. 

Our fire damage restoration process will start with a thorough assessment of the damage. We will then develop a customized plan to safely clean, repair, and restore your home or business. 

Contact us if you need fire damage restoration services this Memorial Day weekend! Our team is available 24/7 to help you with your fire damage needs.

Have a happy and safe Memorial Day weekend!

Avoid Hotel Water Damage: The 5 Most Common Causes

4/27/2022 (Permalink)

Hotel water damage in a hotel hallway Contact the professionals at SERVPRO for superb hotel water damage services!

Hotel water damage can lead to a loss of revenue, customers, and even your business. 

The city of Atlanta is a major tourist attraction and has experienced a boom in new hotels in the past few years. As a result, many new business owners are jumping on the opportunity to open their own hotels and tap into this booming market. 

The professionals at SERVPRO of Downtown of Atlanta have seen it all when it comes to commercial losses. Unfortunately, water damage is one of the most common losses we see occur in the hotel industry. In the following blog post, we will take a look at the five major causes of hotel water damage, followed by prevention tips.

What is hotel water damage?

Hotel water damage results from water invading where it should not be. Water damage can be due to several factors, such as heavy rains, storms, broken pipes, or even overflowing bathtubs. 

Water damage can cause extensive damage to your property and lead to a loss of revenue. It can even put your business out of operation in some extreme cases. Therefore, it is vital to understand the most common causes of hotel water damage and how you can prevent them from happening.

The five of the most common causes of water damage in hotels

Here are the five different causes of hotel water damage:

  1. Burst pipes
  2. Clogged drains 
  3. Overflowing bathtubs
  4. Faulty appliances
  5. Leaking roofs

1) Burst pipes

One of the most common causes of water damage in any building is burst pipes. 

Pipes can break or burst for a variety of reasons, such as:

  • Old and outdated pipes that are not able to handle the water pressure.
  • Extreme temperature changes can cause the pipes to expand and crack. 
  • Improper maintenance or poor installation can also increase the chances of a pipe bursting.

If you notice any signs of leaky pipes in your hotel, it is essential to address this issue right away. In addition, you may need to call in a professional plumber to help get your pipes back up and running as soon as possible.

2) Clogged drains

Another common cause of water damage in hotels is clogged drains. 

Drains can become clogged for a variety of reasons, such as:

  • Hair and soap buildup
  • Food and grease buildup 
  • Foreign objects flushed down the toilet.

If you notice that your drains are clogged, it is essential to call in a professional plumber right away. A quality plumber will help prevent any leaks or floods and reduce the risk of water damage.

3) Overflowing bathtubs

Overflowing bathtubs are another common cause of water damage in hotels. 

Bathtubs can overflow for a variety of reasons, such as:

  • A clogged drain that is not draining correctly.
  • The water pressure is too high and causes the tub to overflow. 
  • Someone accidentally leaves the water running.

If you notice that your bathtub is overflowing, it is essential to act quickly. You can try to turn off the water and mop the excess water, but you may need to call in a professional water restorer for more extensive repairs.

4) Faulty appliances

Faulty appliances are another cause of hotel water damage. 

Appliances such as refrigerators, dishwashers, and washing machines can all develop leaks or faulty parts that break down. 

It is essential to perform regular maintenance checks on your appliances and call a professional if you notice any signs of leakage.

5) Leaking roofs

The last most common cause of hotel water damage is a leaking roof. 

Leaky roofs can happen by a variety of factors such as:

  • Heavy rains or storms. 
  • Snow and ice damage.
  • Age and wear and tear of the roof. 

If you notice that your roof is leaking, it is essential to call in a professional roofer right away. An experienced roofer will help prevent further damage to your property and minimize the risk of water damage.

Who to contact for hotel water damage restoration? 

It is essential to contact the professionals at SERVPRO of Downtown Atlanta regarding hotel water damage. We are a commercial water restoration company with experience dealing with all types of water damage. 

We promise to work quickly to assess the damage and determine the best course of action for your specific situation. We have a team of highly IICRC-trained technicians equipped with the latest tools and technologies to get your property back to its original condition. So, if you are experiencing water damage in your hotel, contact SERVPRO today for fast and effective commercial water restoration services!

Warehouse Mold: 5 Ways Mold Can Be Destructive

4/20/2022 (Permalink)

Mold inside of a warehouse walls Contact the professionals at SERVPRO for commercial mold removal services!

Mold can be a severe problem for warehouses, as it can cause significant damage to the business.

The professionals at SERVPRO of Downtown Atlanta know how important it is for a warehouse to stay free of mold because mold can be highly disruptive to any workplace.  

The following blog post will explore five ways warehouse mold can specifically hurt your warehouse and your business's bottom line. By the end of this blog post, you will understand what mold is and the potential harm it can cause in a warehouse setting. You will also know some effective prevention measures to reduce the risk of infestation. So without further ado, let's get started! 

What is mold?

Mold is a type of fungi found both indoors and outdoors. There are many different types of mold, and they can come in a wide variety of colors but will often appear as a green or blackish substance on surfaces.

Mold can easily make its way into a warehouse through doors, windows, or cracks in the foundation. Once mold has taken hold, it can spread quickly through the building by releasing spores into the air.

How is warehouse mold destructive?

There are several ways in which mold can be destructive to revenue:

  1. Warehouse mold can contaminate food. For example, if mold grows on food stored in your warehouse, it can make the food unsafe to eat.
  2. Warehouse mold can damage the structure of your warehouse. If left unchecked, mold can cause severe damage to your warehouse's walls, ceilings, and floors. Structural damages can make your property unsafe and challenging to use, leading to lost revenue.
  3. Warehouse mold can leave a nasty smell throughout the property. Musty odors can make your warehouse less attractive to customers and more difficult to lease or sell.
  4. Warehouse mold can damage your reputation. If customers become aware that mold is present in your warehouse, they may be less likely to do business with you.
  5. Warehouse mold can lead to insurance problems. If your insurance policy covers mold damage, your premiums may increase. Also, in some cases, insurers may refuse to cover mold damage due to neglect.

5 Warehouse mold prevention tips

Taking steps to prevent mold from growing in your warehouse is essential to protecting your business. Some effective mold prevention measures include:

  1. Keep the warehouse clean and free of debris.
  2. Maintain good ventilation to reduce humidity levels.
  3. inspect the property regularly for signs of mold growth.
  4. Repair any leaks or other sources of water immediately.
  5. Use dehumidifiers to control humidity levels.

If you find mold growing in your warehouse, it is essential to deal with the problem immediately. You should remove any affected materials and clean the affected area thoroughly. If the mold problem is severe, you may need a professional to remove it safely.

Who to hire for warehouse mold removal?

It is essential to hire an experienced and qualified professional when it comes to mold removal. The professionals at SERVPRO of Downtown Atlanta have the training, experience, and equipment necessary to safely and effectively remove mold from your warehouse.

Wrapping up

We hope you found this blog post helpful. As you learned, mold can cause many problems for warehouses and the businesses that operate within them. If you suspect that your warehouse has a mold problem, it is essential to act quickly and contact SERVPRO of Downtown Atlanta.

The professionals at SERVPRO of Downtown Atlanta have the training, experience, and equipment necessary to safely and effectively remove mold from your warehouse. SERVPRO professionals will also work with you to ensure that the mold does not return.

Don't hesitate to contact us if you need assistance with commercial mold removal or any other restoration services. We are here to help!

5 Amazing Reasons to Install Storm Windows

4/13/2022 (Permalink)

Storm windows installed on a Georgia home Contact the professionals at SERVPRO for more information on preventing storm damage!

Storm windows are one of the best investments you can make for your home. 

When a storm hits, it can do a lot of damage to your home. Not only can wind and rain cause physical damage, but the high winds can also blow debris into your windows and even rip them right off their frames! So, if you live in an area prone to severe storms, it is essential to take steps to protect your home. 

There are many ways to protect your home from storm damage, but one of the best ways to do this is by installing storm windows. Storm windows have proven to provide an extra layer of protection for your home during bad weather and can help keep your family safe. The following blog post will go over five amazing reasons to install storm windows and why you should contact the professionals at SERVPRO of Downtown Atlanta for help.

What is the purpose of storm windows?

Storm windows offer an extra layer of protection for your home during bad weather. You can find storm windows installed on the outside of windows, and they commonly consist of impact-resistant glass or polycarbonate. Storm windows can help keep your family safe from bad weather entering your home. Storm windows can also help improve your home's energy efficiency while adding style to your home's exterior!

Five reasons to install storm windows

There are countless reasons to install storm windows, but the following five are some of the most important:

  1. Storm windows can help protect your home from wind damage. It is not uncommon for high winds to rip windows right out of their frames during a storm. If you have storm windows installed, they will help keep your windows in place and prevent them from being blown away.
  2. Storm windows can help protect your home from rain damage. Rain can cause severe damage to your home if it is allowed to enter through your windows. Storm windows will help keep the rain out and prevent water damage to your home.
  3. Storm windows can help improve the energy efficiency of your home. Storm windows can act as an extra layer of insulation for your home, keeping it cooler in the summer and warmer in the winter. The extra insulation layer can help you save money on your energy bills and make your home more comfortable all year round.
  4. Storm windows can help keep your family safe. By preventing wind and rain from entering your home, storm windows can help keep your family safe from the elements.
  5. Storm windows can add style to your home's exterior. If you're looking for a way to improve your home's curb appeal, storm windows are a great option. They come in a variety of styles and can be custom-made to match the look of your home.

How the professionals at SERVPRO of Downtown Atlanta can help

We hope you enjoyed learning about storm windows and the many benefits they offer. If you're looking for a way to protect your home from storm damage, the SERVPRO of Downtown Atlanta professionals can help. We can install storm windows to prevent wind and rain from entering your home and causing damage. We can also help improve your home's energy efficiency and add style to your exterior. 

In the case that a storm has recently damaged your property, we can help with that too. We are a professional storm damage restoration company and have the training from the IICRC and experience to restore your home to its pre-storm condition. 

Contact us today to learn more about our storm window installation and storm damage restoration services!

5 Amazing Steps to Take After Finding Water in Your Elevator Pit

3/30/2022 (Permalink)

The inside of a water damaged elevator pit Contact the professionals at SERVPRO after your find water in your elevator pit!

Water in your elevator pit can cause all sorts of problems. Not only is it a safety hazard, but it can also damage the equipment and slow down service.

After finding water in your elevator pit, it is essential to take the necessary steps to mitigate any damage that has occurred to your property. Elevator pits can often be challenging to dry out, so it is vital to act quickly and calmly.

The professionals at SERVPRO know that finding water in your elevator pit is never a good thing. In fact, it can be downright dangerous. If you ever find water in your elevator pit, it's essential to take the following five steps: 

  1. Shut down the elevator immediately
  2. Call your elevator service company
  3. Locate the source of the water damage
  4. Clean up the water and restore the area
  5. Install a sump pump

The following blog post will provide more information on elevator water damage as well as reasons to contact the professionals at SERVPRO of Downtown Atlanta for commercial water damage services.

The causes of water in an elevator pit

Several things can often cause water in an elevator pit. Some of the most common causes of water in an elevator pit are:

  • Clogged drains
  • Faulty water pumps
  • Water seepage from the roof or walls
  • Improper maintenance

If you are experiencing water in your elevator pit, it is crucial to find the source of the water and take steps to fix it. Failing to do so can cause even more damage and create a bigger headache down the road.

How to clean up water in an elevator pit

Cleaning up water in an elevator pit can be difficult, but getting the water out as quickly as possible is essential. When there is a significant amount of water, it is best to call in a professional water restoration company.

SERVPRO of Downtown Atlanta is a water restoration company that can help you clean up water in your elevator pit. 

Preventing water in an elevator pit

There are a few things that you can do to prevent water from getting into your elevator pit in the first place. Some of the best ways to prevent water damage are:

  • Install a sump pump
  • Maintain your drains and water pumps
  • Ensure the roof and walls are watertight
  • Apply watertight sealant on the elevator pit floor

By following these prevention tips, you can help to prevent water from getting into your elevator pit and causing damage.

Wrapping up

We hope this blog post has been helpful. If you ever find water in your elevator pit, it is essential to take the necessary steps to mitigate any damage that has been done. Elevator pits can often be challenging to dry out, so it is crucial to act quickly with professional help.

Remember, it is essential to ensure that water does not come into contact with electrical equipment or any other combustible material. If water has spilled onto an electrical device, turn it off and unplug it immediately. It is also best to keep all patrons away from water-soaked areas as well.

In the case that you find water in your elevator pit, remember to call SERVPRO of Downtown Atlanta for water restoration services. 

SERVPRO of Downtown Atlanta is an IICRC certified water restoration firm that can help you clean up water in your elevator pit. We have years of experience in water restoration and can help you get your elevator pit back to normal quickly and efficiently. 

For more information, please contact us today! Our professionals are available 24/7, 365 days a year, for any emergency or non-emergency calls.

Candle Fire Damage: 3 Great Tips To Prevent Candle Fire Disasters

3/16/2022 (Permalink)

A candle lit on fire Contact the professionals at SERVPRO for candle fire damage services!

Candle fire damage is likely to occur when not using a candle correctly.

Candles are an integral part of many celebrations. They provide a beautiful ambiance, add warmth to a room, and can make even the most mundane evening memorable with their romantic glow. But candles can also be dangerous if not used correctly. They're even more hazardous when combined with fireplaces and other sources of open flames.

Did you know that candle fire damage is a common occurrence in the United States? Candle fires cause millions of dollars in property damages every year.

A candle may seem small and harmless, but a candle fire can quickly cause severe damage to your home or business. This blog post will discuss three tips that will help prevent candle fires from happening. We will also talk about the importance of contacting our professionals at SERVPRO of Downtown Atlanta for fire restoration services if a candle fire does occur.

How do candle fires start?

Before we get into how to prevent candle fire damage, you must first understand how candle fires start in the first place. A candle fire can begin for a variety of reasons. Some of the most common causes of candle fires include:

  • Leaving candles burning unattended
  • Placing candles too close to flammable materials
  • Using candles in combination with other open flames, such as fireplaces
  • Children playing with candles

Tips to prevent a candle fire disaster

Now that you understand how candle fires start, let's talk about preventing them. Candle fires are most likely to occur when candles are left unattended or placed too close to flammable materials such as curtains, furniture, and paper. To prevent a candle fire disaster, follow these three quick tips:

1) Always extinguish candles before leaving the room: This is the most important tip. When you leave a room, always extinguish candles by blowing them out. 

2) Never leave candles burning unattended: This is another essential tip to remember. If you are going to leave the house or go to bed, always extinguish candles.

3) Keep candles away from flammable materials: This is the third and final tip. Keep candles away from flammable materials, including curtains, furniture, and paper.

If a candle fire does occur, it is essential to take action quickly. The first thing you should do is call the fire department. Once the fire is extinguished, contact a restoration company for professional fire restoration services. The company you choose should have the knowledge and experience to quickly and efficiently restore your home or business to its pre-fire condition.

Why you should contact SERVPRO if a candle fire does occur

Fire damage restoration requires specific knowledge and a set of skills. Therefore, it is essential to choose a company with the experience and resources to get the job done right. SERVPRO of Downtown Atlanta is a leader in the fire restoration industry. We have the knowledge, experience, and equipment to quickly and efficiently restore your home or business to its pre-fire condition.

When you choose to work with us, you will receive a team of experienced professionals. In addition, all of our technicians are IICRC certified, meaning that we have the knowledge and experience to restore any size fire-damaged property properly.

Final thoughts

We hope you found this blog post on candle fire damage helpful and now know how to prevent candle fires from occurring. Candle fires can cause severe damage to your home or business, but with the three tips included in this blog, you can help prevent them from happening in the first place.

When a candle fire does occur, be sure to contact the professionals at SERVPRO of Downtown Atlanta for fire restoration services. We are a professional fire restoration company with the certifications and experience to handle fire damage caused by a candle. 

If you or someone you know requires fire restoration services, please do not hesitate to contact us today! We are available 24/7 to help!

Need 5-Star Content Restoration Services? Our Effective Advice

3/9/2022 (Permalink)

A SERVPRO professional performing content restoration services Contact SERVPRO for superb content restoration services!

SERVPRO of Downtown Atlanta is the answer for any content restoration needs.

When your property suffers damages, one of the essential things is to restore the contents. However, content restoration can be a daunting task, especially if you don't have the necessary experience or equipment. That's where the professionals at SERVPRO come in. We are experts in content restoration, and we can help get your property back to its original condition.

Our IICRC certified technicians have the training and tools to make your home feel new again. In addition, we have proven ourselves to be a leading Atlanta provider in the property restoration and reconstruction industry, including fire damage and water extraction services. 

The following blog post will cover content restoration and the benefits of hiring SERVPRO of Downtown Atlanta for restoring your items. So, without further ado, let's get started.

What is content restoration?

Content restoration is the process of returning personal belongings and property to their original condition after they have damages from water, fire, or mold.

Restoring damaged content can be challenging, but it's essential to do it correctly to avoid further damage.

Our content restoration process

The professionals at SERVPRO have gone through extensive training to ensure that they can handle any content restoration needs. To assist in our content restoration process, we have invested in the latest technology and equipment to be at our disposal, which allows us to get the job done quickly and efficiently. In addition, we have a team of dedicated professionals who understand the importance of restoring content correctly.

Step 1: The first step in our content restoration process is to assess the damage to items; we'll look at the affected items and determine the best course of action.

Step 2: From there, we'll begin organizing the content by dictating what is salvageable and what is unsalvageable. We will discard the unsalvageable and organize the salvageable items using the Xactcontents software. 

Xactcontents is software that allows us to catalog and track all of the contents in your home. Organizing is a vital step in the content restoration process, as it will enable us to keep track of all of the restored items.

Step 3: Once the items have been sorted, we'll take the damaged contents back to our warehouse to begin the cleaning and restoration process.

The cleaning and content restoration process will include using state-of-the-art equipment and techniques. We'll use our tools to clean the items and remove any smoke or water damage. In addition, we'll also sanitize the items to get rid of any bacteria or mold.

Step 4: Once the items have been cleaned and restored, we'll return them in well-organized and labeled boxes. We will also provide a detailed inventory of all of the restored items during this time. 

Why choose SERVPRO for content restoration?

SERVPRO of Downtown Atlanta is the top choice for content restoration because we have the experience and expertise necessary to get the job done right. We also have the latest technology and equipment at our disposal, allowing us to quickly and efficiently restore your belongings.

In addition, we understand the importance of doing things right the first time. Therefore, we'll take the time to assess the damage and organize your belongings while treating them as if they are our own. We will also ensure that you receive a detailed inventory of all of the items that have been restored.

SERVPRO of Downtown Atlanta is available 24/7 to help you with your content restoration needs. We'll work tirelessly to get your belongings back to their original condition. Contact us today for a professional content restoration estimate that will support your insurance claim.

3 Surprising Ways Trees Can Damage Your Roof

3/2/2022 (Permalink)

Roof damage caused by a fallen tree Contact the professionals at SERVPRO for fast storm damage repairs!

Many property owners will experience roof damage from trees after a storm passes.

Did you know that trees can damage your roof? It's true! Trees can do a variety of damages to your roof, from weakening the structure to causing mold growth. That is why if you have trees on your property, it's essential to be aware of the ways they can damage your roof.

The professionals at SERVPRO have seen trees cause all sorts of problems for roof structures, from causing leaks to damaging the shingles or tiles. In this blog post, we will discuss three ways trees can damage your roof, and we will also provide some tips for preventing roof damage from trees. So be sure to keep these tips in mind if you have trees on your property!

The importance of inspecting a roof after a storm

One of the best ways to prevent costly roof damage is to inspect it regularly, especially after a storm. A thorough inspection will help you identify any damage the storm has caused. If there is damage, a property owner should take action right away to repair it. Failing to do so can further damage your property and require a complete roof replacement.

The three ways trees can cause damage to your roof.

1) Fallen trees

When a tree falls during a storm, significant damage can occur, especially if the tree punctures a hole in the roof. The professionals at SERVPRO have seen roof damage from a fallen tree range from small holes that allow water into a property to more severe damage such as a complete roof collapse.

2) Lose branches

Lose branches pose a danger to roofs because they can easily fall and damage the roof during a storm. Branches can also cause scratches on the surface of a roof, leading to the development of mold or a leak.

3) Clogged gutters and downspouts

Leaves and needles from trees can clog drains and gutters, leading to water damage to the roof. In addition, leaves and needles can also create a hazardous walking surface.

Tips to prevent roof damage from trees

There are several things that a property owner can do to prevent roof damage from trees. Here are some tips to ensure your property stays safe from roof damage from trees:

  • Keep trees trimmed and pruned
  • Remove dead or damaged trees and branches
  • Keep leaves and needles cleaned from drains and gutters
  • Install gutter guards

What to do if a tree damages your roof

In the unfortunate occurrence that you have discovered that a tree has damaged your roof, it is essential to take action right away. Roof damage can lead to water infiltration and even roof collapse if left untreated. The following are some steps that you can take to repair roof damage caused by a tree:

1) Inspect the damage

It is essential to inspect the damage before taking any action. A professional inspection should help you determine the extent of the damage and provide a restoration estimate to repair the damages.

2) Repair any holes

If there are any holes in the roof, repairs will need to occur as soon as possible. In addition, a property owner should contact a restoration company like SERVPRO for emergency roof tarping services to prevent further damages from occurring. 

3) Remove mold damage

Mold can quickly grow on a roof that a tree has damaged. If left untreated, this can lead to further damage to the roof. Therefore, it is essential to remove mold as soon as possible.

Wrapping up

Roof damage from trees can be costly and dangerous if not repaired promptly. By following the tips provided in this blog post, you can help prevent tree roof damage. If you have already experienced roof damage from a tree, take action right away to repair the damage. Property owners should also hire professionals to regularly inspect their roofs to ensure trees have not caused damage.

If you have any questions about how to protect your property from roof damage caused by trees, please don't hesitate to contact the professionals at SERVPRO of Downtown Atlanta. All of our professionals are IICRC certified and are available 24/7 to help!

4 Significant Symptoms of Exterior Storm Damage

2/16/2022 (Permalink)

Exterior storm damage to an Atlanta house. Contact the professionals at SERVPRO for emergency storm damage repairs!

It's essential to be prepared for the exterior damage an Atlanta storm can cause.

People first notice a home's exterior when they walk by a row of residential homes. So naturally, you want to make sure that your home looks as good as it possibly can, which means you need to consider how weather can affect its appearance. Not only will high winds and rain cause damage, but ice and snow might also bring down tree branches or power lines onto your house. And if a storm hits close enough, it could even knock out windows or doors. The bottom line: If you don't take precautions against storms, you risk getting hit with costly repairs—or worse yet, total destruction of your property.

The following blog post will cover the definition of exterior storm damage and the four exterior storm damage symptoms to look for after a storm passes. You will want to read until the end to discover how the SERVPRO of Downtown Atlanta professionals can help you the next time you're in an exterior storm damage situation. 

What is exterior storm damage?

Exterior storm damage is exterior damage to your home caused by storm events like high winds, rain, ice, or snow. Exterior storm damage can happen to exterior surfaces (such as the roof), exterior walls (such as a garage door), or gutters and downspouts. In this case, it's critical to contact a professional exterior restoration company immediately because any delay in exterior storm damage repair could result in even more exterior damage.

What exterior storm damage symptoms should you look out for?

There are four significant exterior storm damage symptoms that homeowners should familiarize themselves with:

  1. Discoloration
  2. Warping or buckling
  3. Cracks
  4. Leaks

When a property has storm damage, one or more exterior storm damage symptoms will show on exterior walls, roofs, gutters and downspouts, doors, windows, decks and porches, siding, or fencing.

How to prevent exterior storm damage

It's essential to take the necessary precautions to protect your home from exterior storm damage. Some common ways to prevent exterior storm damage include installing impact-resistant windows and installing gutter guards.

You should also keep trees trimmed, remove any dead or damaged branches, and make sure your yard is clear of debris that could become projectiles in a storm. Atlanta storms don't come often but still come, and if you live in an area prone to storms, it's essential to take these precautions to minimize the chances of exterior storm damage happening to your home.

What to do if your home is hit by exterior storm damage

If your home has exterior storm damage, it's essential to take the necessary steps to protect your property and get it repaired as quickly as possible. Here are four things you should do if your home is damaged in a storm:

  1. Contact a professional restoration company for an estimate
  2. Document the damage
  3. Contact your insurance company
  4. Get exterior storm damage repair done quickly

SERVPRO repair and restoration services for exterior storm damage

If your home experiences exterior storm damage, it's vital to get the repairs done quickly. SERVPRO of Downtown Atlanta can help. We offer repair and restoration services for exterior storm damage, so you can get your home back to its original condition.

We are a team of experienced and IICRC certified professionals who can restore exterior surfaces damaged by storms. We'll work with you to develop a plan for repairing the damage, and we'll handle all of the paperwork involved in filing an insurance claim.

We also offer 24/7 emergency service, so we can respond right away when you need us most. Contact us today for more information about our repair and restoration services for exterior storm damage.

Which Fire Extinguisher is Best for Fighting Home Fires?

2/9/2022 (Permalink)

A Class A fire extinguisher on a pole Contact the professionals at SERVPRO for superb fire restoration services!

Fire extinguishers play an essential role in any home.

Do you know what type of fire extinguisher is best for your home? If not, you need to read this blog post! We will discuss the different types of fire extinguishers and which type is suitable for most homes.

There are many different types of fire extinguishers on the market. But not all of them are created equal- some are better at fighting specific types of fires than others.

The professionals at SERVPRO of Downtown Atlanta know that fire can spread quickly and cause a lot of damage, so it's essential to be prepared in case of an emergency. Therefore, it is essential to have the best fire extinguisher for home fires so that you can protect yourself and your family!

The importance of having a fire extinguisher in your home

A fire extinguisher can put out small fires before they have a chance to spread and cause severe fire damage. Every homeowner should have at least one fire extinguisher that is easily accessible. The professionals at SERVPRO of Downtown Atlanta suggest that you keep a fire extinguisher in these three places:

  1. The kitchen
  2. The garage
  3. The living room

A home fire can happen anytime and anywhere, so it's essential to make sure a fire extinguisher is easily accessible in all areas of your home. You never know when a little cooking mishap will turn into something more.

What are the different types of fire extinguishers available on the market?

There are three main types of fire extinguishers:

  1. Class A Fire Extinguisher
  2. Class B Fire Extinguisher
  3. Class C Fire Extinguisher

Class A Fire Extinguisher

The extinguishing agents used in these fire extinguishers are designed to put out fires caused by combustible materials such as wood, plastic, fabric, and paper.

Class B Fire Extinguisher

A class B extinguisher is best used to fight fires caused by a fuel source like gasoline, ethanol, or propane. These types of fire extinguishers are best to have in the garage. 

Class C Fire Extinguisher

A class C extinguisher is designed to extinguish electrical fires because it does not use water. Therefore, a homeowner should remember to never use water to put out an electrical fire. 

Which type of fire extinguisher is best for fighting home fires?

As you have learned, each type of fire extinguisher has its own advantages and disadvantages. However, the best type of fire extinguisher to use in a home fire situation is a Class A extinguisher.

Class A extinguishers are designed to extinguish ordinary combustible materials such as firewood, plastic, cloth, and paper. They are the best type of extinguisher to have in your home because they can fight most types of fires.

Wrapping up

We hope you now have a better understanding of the different types of fire extinguishers and which type to choose for fighting home fires. It's easy to think of fire safety as something that only matters when a fire is going on, but it's essential to ensure all aspects of your home are safe before disaster strikes. Waiting until there is an emergency won't help you or your family. It's important to check that all of your fire extinguishers are up-to-date and readily available throughout the home. Your home is likely where you spend a lot of time, so it's worth taking care of it.

If you have fire damage, please contact the professionals at SERVPRO of Downtown Atlanta. We are an IICRC certified firm and have experience in dealing with all types of fire damage and would be happy to help you get your life back together, "Like it never even happened."

Thermal Imaging: The #1 Best Way To Detect Moisture Damage

2/2/2022 (Permalink)

Thermal imaging equipment being used to detect moisture damage in a property Contact the professionals at SERVPRO when your property has moisture issues.

Professionals that use thermal imaging equipment can detect moisture damage in your property before it becomes a bigger problem.

Moisture can be a hidden threat to any home or structure, and there's no way of knowing the extent of the damage until it's too late, so it pays to invest in a thermal imaging inspection if you believe there are moisture problems in your building. The professionals at SERVPRO use thermal imaging equipment to detect moisture by scanning the surface temperature of structures to detect any anomalies. Risks can come up in many forms, including sub-floor insulation failure, mold growth, and wet drywall.

In the following blog post, we will learn about the importance of thermal imaging equipment and how it helps detect moisture issues before they become a problem that requires extensive repairs.

What is thermal imaging?

Thermal imaging is the process of capturing an image of a target using infrared energy. The image is produced by detecting the amount of heat radiated by the target. Thermal imaging is often used in law enforcement and military operations but can also be used for restoration purposes, such as detecting moisture damage in a home or structure.

How does thermal imaging detect moisture damage?

Infrared energy can pass through relatively cool objects and make it to the warmer areas without being absorbed or reflected. As a result, the amount of heat detected will be greater in those warmer areas than in cooler ones.

Restoration professionals can detect moisture damage by looking for anomalies in the heat signature. For example, if there's a large amount of moisture in the wall behind a stud or drywall, there will be a greater temperature difference from one side to the other. Thermal imaging equipment can pick up on these irregularities and highlight them in blue for you to see.

Professionals who use thermal imaging equipment can know where potential risks lurk, such as in sub-floor insulation or wall cavities. By catching moisture problems early on, you can avoid costly repairs down the road.

The best brands of thermal imaging equipment

When it comes to thermal imaging equipment, two brands stand out from the rest:

  1. FLIR
  2. Seek

FLIR is one of the most well-known brands in the industry and offers a wide range of products for professionals and consumers. Their thermal imaging cameras are some of the best on the market, known for their high quality and accuracy.

Seek is another popular brand that offers a wide range of thermal imaging products, including handheld devices, mobile device attachments, and software. They are known for their quality, durability, and their affordability.

The benefits of contacting the professionals at SERVPRO for moisture detection

When it comes to detecting moisture damage, it's always best to leave it to the professionals. By contacting the team at SERVPRO of Downtown Atlanta, you can rest assured that they will locate all moisture issues in your property using thermal imaging and other moisture detecting equipment. Their team of experts has years of experience in detecting and repairing moisture damage, so you can be sure that they will get the job done following a standardized process.

SERVPRO offers a wide range of services, including thermal imaging, and they are always up for a challenge. They know how important it is to detect moisture damage as soon as possible, so they will work quickly and efficiently to get the job done right.

If you're looking for a reliable and experienced team to help you with your moisture detection needs, then SERVPRO of Downtown Atlanta is the team to call. We are an IICRC certified firm known for their dedication to delivering top-notch service and always putting our customers first, so you can be sure that you're in great hands when working with us.

Please don't wait until it's too late; contact us today!

The 5 Main Winter Fire Damage Causes

1/19/2022 (Permalink)

Winter fire damage caused by an unsecured fire place. Contract the fire damage restoration professionals at SERVPRO for immediate assistance!

Are you prepared to fight against winter fire damage?

Winter is a time of year that brings many things: colder temperatures, holiday cheer, and, unfortunately, fire damage. Each year, countless fires occur in homes and businesses due to various causes.

Fire damage is more common in the winter than in any other season. One of the main reasons house fires increase in winter is due to colder temperatures. When the temperature drops, people tend to use more heat sources like a fireplace, leading to a fire outbreak.

This blog post will discuss the five main winter fire damage causes that our professionals at SERVPRO of Downtown Atlanta receive. We will also provide tips on preventing these fires from happening in your home or business.

Winter fire damage cause #1: Candle Fires

One of the most common causes of winter fire damage is the careless use of candles. Candles are often used during the winter months to create a warm and cozy atmosphere, but they can also be very dangerous if not used correctly. To prevent candle fires from happening in your home, always make sure that candles are placed in stable holders and never leave them unattended.

Winter fire damage cause #2: Holiday Lights

Another common cause of winter fire damage is holiday lights. Although you likely won't consider removing holiday decorations as an option, it might be the best thing to do if you're worried about your home catching on fire. However, if you would rather not take down your holiday lighting, then there are some things that you can do to keep winter fires from happening in your home this winter. To prevent winter fires from happening due to holiday lights, ensure that all of your cords are in good condition and never leave them unattended while plugged in. Also, be sure to replace any old or frayed wiring immediately!

Winter fire damage cause #3: Faulty Heating Equipment

Space heaters are a great winter heating solution, as they provide quick warmth and allow you to control the temperature in specific areas of your home. However, space heaters can also be dangerous if not used properly or are faulty in any manner.

Faulty or poorly designed heating equipment can easily catch on fire, especially if it's older. A good way to prevent winter fires caused by faulty heating equipment is to ensure that your heater is free of rust and debris before plugging it in. Also, ensure that you use the right size heater for the necessary square footage.

Winter fire damage cause #4: Cooking Fires

While many people cook all winter long, they may not be aware that the open flame of their oven or stovetop can quickly turn into a winter fire if not monitored. To prevent winter fires from happening in your home due to cooking, always keep an eye on what you're cooking and don't leave it unattended.

Winter fire damage cause #5: Overloaded outlets

The winter weather often brings cold temperatures outside, meaning people spend more time inside with their appliances. Unfortunately, the increase in winter appliance usage can cause overworked outlets and extension cords to catch on fire if not used carefully.

To prevent winter fires from happening due to overloaded outlets or extension cords, be sure that you are using weather-appropriate extension cords designed for winter weather. Also, be sure to replace any old or frayed cables immediately.

Wrapping up

We hope that you have enjoyed this winter fire damage blog post. Keep these winter fire safety tips in mind this winter season, and you will be sure to stay safe this winter!

Please contact us today about winter fire safety tips or fire damage restoration services. Our professionals are available 24/7, 365 days a year!

3 Nightmare Situations Due To Winter Storm Damage

1/5/2022 (Permalink)

Snow accumulation on a roof Contact the winter storm damage professionals at SERVPRO for emergency services!

A winter storm can come at any time in the winter months, bringing winter weather and winter storm damage to cities like Atlanta.

We are currently in the middle of the winter season here in Atlanta, and so far, we still have not had a single winter storm pass through. But, as we always say here at SERVPRO of Downtown Atlanta, it is best to be prepared for when disasters strike. Therefore, we have put together the following blog post to outline the winter storm damage that winter storms in Atlanta can bring.

The number one cause of winter storm damage

As professionals in the winter storm damage clean-up and restoration business, we have seen it all after a winter storm passes through Atlanta and the surrounding areas. One of the biggest winter weather damages that occur to a property is after a winter storm causes heavy snow accumulation.

Other times winter storms will bring winter ice, winter sleet, and other winter weather conditions that can cause winter storm damage like ice damage and roof leaks.

Three past situations

The following three situations happened during the snowmageddon in 2014. Snowmageddon was a memorable winter weather event that took place in Atlanta. The winter storm brought massive amounts of snow and winter storm damage to the city.

1) The home with a collapsed roof 

As mentioned earlier, snow accumulation is a huge winter storm damage problem, and in 2014 we saw plenty of snow accumulation. The weight of the heavy snow on one home was so much that it caused part of the roof to collapse.

In this particular winter storm damage scenario, the property owner decided not to live in their home until after the repairs. Therefore, we did our best to repair the winter storm damage as quickly as possible.

To prevent a roof collapse from heavy snow accumulation, a property owner should remove the accumulated snow before it becomes too heavy.

2) The home with a flooded basement 

As winter weather conditions set in, winter storms can bring winter snow, winter sleet, winter ice, and other winter weather that can cause winter storm damage to properties. One of the worst winter storm damages is after the freezing temperatures cause pipes to burst.

We received this particular pipe burst call from an elderly couple who called panicking after finding over six inches of standing water in their basement. Unfortunately, the property owners did not know a burst pipe caused the flooded basement at the time.

We arrived on the scene within an hour of receiving the initial call and made sure to cut off the water supply and clean up the standing water. In the end, the property owners were happy with our quality service and our prompt response times.

To prevent your property from becoming water damaged from frozen pipes, you should have your pipes professionally checked to ensure they are sufficiently insulated.

3) Water damage caused by a skylight leak 

The last winter storm damage story from winter 2014 resulted in a leaky skylight that caused water damage. Fortunately for the homeowner, they quickly located the cause of winter storm damage.

In the afternoon, the property owner called us, stating that water had leaked inside their bedroom caused by a leaky skylight. We acted fast to tarp the roof because the best thing to do when there is a roof leak or skylight leak is to place a tarp over the area causing the leak.

We understand how essential it is to make sure that winter storm damage is fixed as quickly as possible because water damage can lead to mold damage, which will be more expensive to clean up than winter storm damage itself.

Wrapping up

We hope this blog post helped bring some winter storm damage knowledge to all property owners in Atlanta. Unfortunately, there is no single property in Atlanta safe from winter storm damage. The best thing you can do as a property owner will be to prepare your property before winter storms hit.

Please contact us today if you have property damage caused by a winter storm. Our professionals are available 24/7, 365 days a year.

Brick Wall Leaks: 3 Ways Water Enters Past Masonry Walls

12/22/2021 (Permalink)

A brick commercial property with newly applied mortar. Contact the professionals at SERVPRO if you find water damage in your brick property!

It is essential to understand the causes of water damage behind brick walls before issues worsen.

Water damage can be a big problem for any property owner. Not only does it cause extensive damage that can be costly to repair, but it can also lead to extensive mold growth.

Water damage can happen to commercial properties for countless reasons. In some cases, the professionals at SERVPRO have seen water leaking through the masonry wall of the building. While this is not always easy to detect, there are a few common reasons that water may trickle through the masonry and cause damage.

The professionals at SERVPRO of Downtown Atlanta have one goal for the property owners in Atlanta: to stay water damage-free for many years to come. Therefore, in the following blog post, we will cover three ways water can enter behind a brick wall and cause water damage. 

Before we begin, we must mention that if you are certain that there is something wrong with the exterior of your brick property, then you should consider getting professional help from those at SERVPRO. The professionals at SERVPRO know what to look for when inspecting masonry walls and the different types of repairs necessary to fix brick wall leaks.

Signs of brick wall water damage

There are a few signs that you may notice when inspecting your commercial property for water damage, including:

  • Puddling around the interior walls
  • Mold growth on or around the brick walls
  • The interior paint peeling
  • Dark spots or streaks coming from behind the wall
  • Cracks and delamination

Three ways water enters past masonry walls

The three ways that water can enter a masonry wall are:

  1. Expansion joints
  2. Cracks
  3. Open grout lines

Expansion Joints: Expansion joints are built into brick walls when they are constructed to expand and contract without cracking or compromising the wall's integrity. Water can trickle in and travel behind the wall when these joints become loose and break apart. The water can remain there for a long time before it begins to damage the interior of the building; it is not uncommon for owners to think they have a water leak in their ceiling when the issue is occurring between the brick wall and the roof.

Cracks: Cracks in a brick wall can be caused by many different things, such as movement of the building, changes in temperature, and even age. When these cracks widen and water seeps through, the water will travel behind the wall until reaching an interior opening.

Open Mortar Lines: Water can travel inside the wall when the mortar between the bricks becomes loose or falls out. You should always watch your exterior walls to ensure that all mortar is tight and not crumbling apart. If there are any openings in the mortar, you need to apply new mortar quickly to prevent water damage.

Wrapping up

We hope you enjoyed learning about the causes of water damage behind brick walls. If you have a commercial building or residential property that has been constructed of masonry, then it is important to look for the signs of water leaks. We also want to stress how important it is for property owners to hire professionals from SERVPRO of Downtown Atlanta if they notice any issues with their brick walls.

When it comes to water damage, the professionals at SERVPRO have seen it all. So if you are having issues with water leaking through your brick walls, please do not hesitate to contact us.

SERVPRO of Downtown Atlanta is available 24/7, 365 days a year and are more than happy to inspect the damage and provide you with a restoration estimate for repairs.

Wet Drywall: The #1 Guide To Follow For Drywall Damage

12/8/2021 (Permalink)

Fallen wet drywall in an Atlanta kitchen SERVPRO is the #1 team to call when your home or business has water damage!

Wet drywall can cause severe structural issues when left untreated.

We all know how important it is to have a strong foundation for a building to stand strong and tall. A strong structure should still stay strong when natural disasters occur, but that doesn't mean that you can just let damages sit. For example, when you encounter water damage in your home or business, you will need to act quickly before structural issues begin to develop. 

In the following blog post, we will focus on drywall and the importance of addressing wet drywall as soon as possible. You will want to read until the end to see the answers to the most common water damage and drywall questions we receive.

A deeper look at wet drywall 

Wet drywall is a condition that happens when water seeps behind the drywall and starts to saturate the gypsum core. As a result, the drywall will begin to swell and eventually fall off the wall. 

The most common way for wet drywall to occur is from leaks in the roof, pipe bursts, or flooding. It is important to note that water damage is not only something that needs to be addressed but must be done right away. The longer the water sits, the more structural damage it will cause.

Signs of wet drywall:

  • Musty odor
  • Dark spots on the wall
  • Dropping ceiling tiles

Does wet drywall always need to be replaced?

No. There are instances where a water restoration company will professionally dry out the drywall instead of replacing it. However, it will be essential to have the drywall replaced for water damage that falls under category 3.

How long before the wet drywall turns into mold damage?

Within as little as 48 hours, the water damage can turn into black mold. Therefore, it is crucial to address any water damage as soon as possible to prevent any long-term damage.

What to do when there is wet drywall?

Wet drywall restoration is a multi-step process and requires fast action to prevent further damage from being done.

The first step in this process is to locate the source of the water damage and stop it from causing more damage. 

The next step is to remove any standing water using a wet/dry vacuum or pump. Once the water has been removed, you will want to start drying out the affected area. The professionals at SERVPRO find it best to use air movers and dehumidifiers to ensure that the area is completely dry. 

It is essential to keep in mind that these steps should only be attempted by someone who has had experience with water damage. Call a water restoration professional with qualified expertise and certifications rather than an untrained contractor. 

The right professionals will know how to diagnose the issue and quickly address it to minimize further damage. It usually will take about 3-4 days for wet drywall to dry out using a dehumidifier and air movers.

If you are experiencing this problem, call SERVPRO of Downtown Atlanta for help!

We hope you enjoyed learning about wet drywall and the importance of taking care of it as soon as possible. When it comes to water damage, the professionals at SERVPRO of Downtown Atlanta are the best in the game! All of our professionals are certified by the IICRC and have years of experience in water damage restoration. We are here to help you take care of any water damage issues that may occur in your home or business!

If you have any water damage restoration questions, please do not hesitate to reach out to us!

3 Great Ways to Prevent Mold In A Boiler Room

11/24/2021 (Permalink)

Boiler room in Atlanta apartment complex Contact the best commercial mold remediation team in Atlanta for superb services!

The professionals at SERVPRO of Downtown Atlanta receive multiple calls a year regarding mold damage inside boiler rooms.

Mold needs three things to grow-moisture, heat, and organic matter. A boiler room might have all three of these in abundance; that's why it's essential to look out for any signs of mold in this area. 

Our professionals at SERVPRO are highly trained to spot and clean up mold damage but would rather save you time and money by preventing mold from growing in the first place. Therefore, to avoid mold growth in a boiler room, we have created the following blog post that includes excellent tips on preventing mold growth in a boiler room.

What is mold?

Mold is a fungus. There are thousands of different types, but they all create the same effect-they destroy organic matter through decomposition. Mold is easy to spot when you have visible black spots or an odd color growing in your home or office, but mold can also be invisible.

Excess mold growth inside a home or business is cause for concern. If left unaddressed, mold can destroy the appliances in your property or even damage the structure itself. Therefore, it is essential to spot mold early and remove it as soon as possible.

What causes mold in a boiler room?

Before we get into the prevention measures, let's first discuss what causes mold in boiler rooms. The professionals at SERVPRO have found that the number one cause of mold growth in boiler rooms comes after water damage. Water damage in a boiler room can be from a malfunctioning boiler system. 

Signs of mold growth are commonly visible at first glance in a boiler room. One will notice black or blue-green spots on walls, ceilings, floors, and other hard surfaces. However, not all types of mold are visible to the human eye. There are cases where bacterial growth is so severe that it is visible but still difficult to detect with eyesight alone. This makes it extremely important to use any means necessary to detect mold before it spreads throughout other parts of the property.

The three ways to prevent boiler room mold 

1) Ensure the area is well ventilated 

Mold thrives when there is poor air circulation, so to prevent mold growth, there must be adequate ventilation in your boiler room. You should plan to have your boilers serviced at least once a year by a professional so they can ensure proper ventilation is maintained at all times.

2) Check for leaks

One of the easiest ways to prevent mold growth is to fix any boiler leaks. The professionals at SERVPRO have come across several mold cases caused by boiler leaks. Fixing any boiler leaks will ensure that the area isn't overly moist.

Mold growth can happen within 48 hours after any excess water has sat inside a boiler room, so do not wait to fix any leaks.

3) Install a dehumidifier 

The final way one can prevent mold is by installing a dehumidifier to dry out any excess moisture lingering in the air. A dehumidifier will remove any excess moisture and allow for a more optimal humidity level. 

We recommend installing an electric refrigeration dehumidifier. An electric refrigeration dehumidifier is portable and will work quickly to remove any excess moisture and help prevent mold growth.

Final thoughts

As we mentioned earlier, mold needs three things to grow-moisture, heat, and organic matter, and unfortunately, it is common for a boiler room to have all three of these in abundance. 

Please contact us today if you notice any signs of mold in your boiler room. SERVPRO of Downtown Atlanta is available 24/7 to help protect your business, employees, and customers from the hazards that come with excess mold growth!

Caulking Windows: The #1 Way to Avoid Water Damage

11/10/2021 (Permalink)

A fresh caulked window in Atlanta Contact the professionals at SERVPRO for window water leak services!

Creating a caulking routine will save time, money, and water damage disasters down the road.

The professionals at SERVPRO of Downtown Atlanta are here to help those living throughout the greater Atlanta area restore their homes or business after a disaster strikes, but did you know that we also want to help prevent disasters from occurring in the first place?

The following blog post will go over how caulking windows can prevent a water damage disaster from occurring. You will want to read to the end, where you will find out how frequently you should be applying caulking in your home or business.

What is caulk?

Caulk is a product made of either latex or rubber. It can be applied to openings around windows, doors, and anywhere else where insulation is desired. It creates a watertight seal that prevents water and air infiltration, which can have particularly serious consequences during Atlanta's colder months.

The main three reasons to caulk frequently

1. Caulking keeps water out

Caulking windows ensures that water stays outside of the window frame. The professionals at SERVPRO have had to mitigate gallons of water from a single small unsealed crack after a storm passed. The best way to avoid water damage from an unsealed window is to check the caulking once a month to ensure it is not cracking or damaged.

When a poorly sealed window or door goes unnoticed for quite some time, it will cause severe water damage and possible mold growth. However, when caulking is applied correctly, there are fewer chances that water will get in between the openings.

2. Prevent energy loss

We all want to save money on our energy bills. However, when caulking is neglected, the uncaulked cracks and allows air to pass through, causing air inside your residence or business to escape or enter. In addition, the caulked areas will not properly insulate, and regular heating and cooling costs will increase sharply.

A well-insulated property has proven to save property owners money on energy bills since caulking helps prevent the infiltration of external elements.

During a cold winter, a caulked window will feel significantly warmer versus one that is not caulked. Caulking will also help keep the air conditioning in during the summer months, making a more comfortable atmosphere inside your home or business.

3. Keeps unwanted guests out

Putting caulking around your exterior windows keeps out bugs that belong outside. The last thing we want is for you to have a water damage issue with bugs that have been attracted to the water inside your property!

How often should doors and windows be caulked?

Afresh application caulk should last about a year here in Atlanta. At the bare minimum, caulking windows every three years is recommended for homes and commercial buildings.

To be on the safe side, we recommend caulking once a year, but many people prefer caulking every three months during peak weather conditions. Keep in mind that it is better to be safe than sorry because caulking windows and doors will cost significantly less than water damage.

Wrapping up

We hope you enjoyed learning about the importance of applying caulking to your windows. The simple application of caulk has proven to prevent expensive water damage.

SERVPRO professionals are not solely water damage experts. For example, when you contact us for water damage caused by a window water leak, we will come in, clean up the damage and replace any windows that need replacing.

The professionals at SERVPRO of Downtown Atlanta are ready 24/7 when a disaster strikes your home or business. Our IICRC certified professionals know what to do and how to restore your property the right way. For more information on our services, please feel free to contact us at any time.

Negative Air Pressure: The #1 Secret For Remediation Projects

10/13/2021 (Permalink)

Mold damage needing to be remediated The professionals at SERVPRO understand the importance of negative air pressure during remediation.

Utilizing the correct air pressure can make or break a remediation project.

The professionals at SERVPRO of Downtown Atlanta have worked on thousands of remediation projects and always aim to return the property to a safe and suitable condition for use. 

The best way to effectively manage airflow during a remediation project is to ensure that the affected area and outside environment are safe from contaminants. On all remediation projects, the professionals at SERVPRO ensure proper ventilation, sealing off areas from which dust can escape, and utilizing clean equipment. 

In the following blog post, we will be learning about different air pressure and why negative air pressure is necessary during a remediation project. 

The three types of air pressure

There are three types of air pressure: 

  1. Neutral air pressure 
  2. Positive air pressure 
  3. Negative air pressure 

Neutral air pressure 

Neutral air pressure equals the atmospheric pressure of 14.7 pounds per square inch at sea level and is the most common air pressure. 

Positive air pressure 

Positive air pressure means that there is more air pressure in a given area than what surrounds it. 

Negative air pressure

Negative air pressure means more air pressure outside of a confined area than inside the room. 

Why is negative air pressure necessary for remediation projects? 

During a remediation project, the fundamental principle of negative air pressure is to isolate quarantine areas and prevent cross-contamination. The most common remediation job types that require negative air pressure are asbestos abatement, lead-based paint removal, mold abatement, and lead abatement. 

Negative air pressure is designed to push contaminants out of a confined space to prevent dirty containment room air from escaping and cross-contamination from one area of a property to another. For example, imagine that half of a home has mold damage and is being cleaned out with negative air pressure while the other half has not been affected by mold and is undergoing a remediation project. 

During a remediation project, you will want to control the air pressure in a building or area to prevent outside air from entering. Keeping track of air pressure is essential during a remediation project because it reduces the chance that contaminants will be introduced into the area and isolates quarantine areas.

Benefits of negative air pressure during a remediation project

For a remediation project to be successful, negative air pressure is a necessity. When a remediation project lacks negative air pressure, the particles can become airborne, and the environment becomes more contaminated than when found initially.

An initial site survey is one way to accurately determine if enough negative air pressure is being used for your project.

The use of a negative air pressure contained area will: 

  • Allow the environment to be safer for employees and members of the public
  • Prevention of cross-contamination 
  • It puts all contaminated air into one defined area versus contaminating the entire environment

The best type of negative air pressure contained areas.

The best type of negative air pressure-contained areas are sealed off by plastic containment during a remediation project to prevent the spread of contaminants. However, if there are no proper ventilation measures taken, cross-contamination is possible. Remediation professionals can avoid cross-contamination with negative air pressure by using fans inside a contained area that exhausts air.

Wrapping up

We hope you enjoyed learning about negative air pressure and why it is necessary for any remediation project. When negative air pressure isn't used, the particles can become airborne, and the environment becomes more contaminated than when found initially. One way to accurately determine if enough negative air pressure is being used for a remediation project is by doing an initial site survey. 

Please contact the IICRC certified professionals at SERVPRO of Downtown Atlanta if you need assistance on a future remediation project. We are available to serve you 24/7, 365 days a year!

Category 3 Water Damage: 3 Nightmare Scenarios

9/29/2021 (Permalink)

Category 3 water damage in an Atlanta home Contact the SERVPRO for professional category three water damage restoration services.

A category 3 water damage scenario is the most severe out of all water damage types.

Like every type of water damage, category 3 water damage is very difficult to prepare for because it is unknown when a water damage disaster will strike. When a category 3 water damage occurs, the property owner will need to contact professionals for help because your home or business will be affected in a magnitude of different ways. The following blog post will cover three common scenarios that the professionals at SERVPRO of Downtown Atlanta have mitigated and restored. By the end, we hope you better understand and can define what category 3 water damage entails and the proper steps to take when your property is affected by category 3 water damage.

What is category 3 water damage?

Category 3 water damage (also known as black water) is water damage that contains bacteria and pathogens that are known to cause severe structural issues when not mitigated quickly.

The best course of action to take when affected by category three water damage is to:

  1. Keep calm
  2. Call a reliable restoration company
  3. Contact your insurance adjuster

You should highly consider contacting the professionals at SERVPRO of Downtown Atlanta at the first sign of category three water damage. A property owner must act fast to avoid any further property damages.

3 common category three water damage scenarios

1) Category 3 water damages due to flooding: Whenever there is heavy rainfall in Atlanta, the professionals at SERVPRO will receive many calls from businesses and individuals who have been affected by the category three water damage due to a stream or river overflowing into their home or business.

When a business has flood water, certain procedures are necessary for a business to quickly continue operations as normally as possible. The first step will be to evaluate the extent of the damages and then begin extracting all the standing water from the property completely with heavy equipment such as industrial wet/dry vacuums.

2) Category 3 water damages due to a sewage backup: A sewage backup is the most extreme form of category three water damage. Sewage is one of the worst forms of water damage contaminants to affect a home or business.

Category three water damages caused by sewage will require extensive procedures for your home to be habitable again, starting with removing all standing water and drying out the structure. In addition, all contents that came in contact with the sewage water will need to be disposed of.

3) Category 3 water damage due to toilet overflows: Category three water damages caused by an overflowed toilet can be pretty nasty, but they do not carry the same level of contamination as sewage. Category three water damage due to a toilet overflow will require removing all standing water and drying out any affected materials thoroughly to prevent mold from growing.

Final thoughts

As you can see, category 3 water is the most damaging type of water loss a property can have. Category three water can cause significant damage to the property and requires extensive mitigation protocols from water restoration professionals. One of the main protocols is the application of an antimicrobial solution to avoid the growth of mold.

Please remember that it is essential to act fast when affected by category 3 water damage. By a quick phone call to the professionals at SERVPRO of Downtown Atlanta, the water damages will be mitigated and restored "Like it never even happened."

Please contact us today if your home or business has suffered category 3 damages. SERVPRO of Downtown Atlanta is available 24/7, 365 days a year, for any size water damage emergency.

Avoid Water Damage: 5 Items To Never Put Down Your Garbage Disposal

9/15/2021 (Permalink)

Damages left from garbage disposal water leak Contact the SERVPRO professionals to help mitigate garbage disposal water damage!

Garbage disposals can cause water damage when they aren't used properly.

Garbage disposals are a great way to get rid of food waste without having to take it out to the curb. The only problem with garbage disposals is that they can easily malfunction and cause thousands of dollars worth of damage to a home or business.

The professionals at SERVPRO have witnessed firsthand the aftermath of garbage disposal water damage. Knowing what not to put in the garbage disposal can help homeowners avoid expensive property damage.

In this blog post, we have put together a list of five food items that homeowners should never put down in their garbage disposals. So let's get started and avoid unnecessary water damage together!

Recent garbage disposal water damage call.

Last Thanksgiving, the professionals at SERVPRO of Downtown Atlanta received a call after a homeowner attempted to put a leftover ham down the garbage disposal. We have received many unique calls in the past, but this was the first of its kind.

The homeowner put the whole ham down the garbage disposal but then had a clog that backed up three inches of water into the basement. The smartest thing that the homeowner did that day was calling our professionals to come and mitigate the damages to the basement.

Upon arrival, we began extracting the water in the basement and removing the wet carpeting and padding. Within a few hours, we were able to have all the water extracted and strategically placed our drying equipment so that the home could be completely dry in the upcoming days.

We then reached out to one of our preferred plumbing vendors to come and remove the clogged pipe so that future damages did not occur.

In the end, the homeowner was happy with our fast response time and our ability to perform the water damage clean-up accurately.

Avoid garbage disposal water damage.

Using a garbage disposal includes grinding waste that is then drained to either a septic tank or a municipal sewer system. When using a garbage disposal, homeowners should use their best judgment on what they believe garbage disposal should grind up. With that being said, here are five items that should never go down garbage disposal:

1) Coffee Grounds 

Coffee grounds are great for your garden, but don't send them into the garbage disposal! The fine coffee particles will coat anything they touch with a gritty residue that is very difficult to remove without the help of a professional plumber.

2) Eggshells 

Eggshells may seem harmless enough, but you should keep them out of the garbage disposal too. Ground-up eggshells won't cause damage directly to the garbage disposal; however, eggshells become slippery when wet, which could cause major clogs once mixed with other liquids or food.

3) Onion Skins

Onion skins can slip through the garbage disposal and cause a backup in the plumbing piping.

4) Potato Peels

Potato peels do not get minced properly in a garbage disposal. Therefore, it is best to avoid putting potato peels down the garbage disposal to avoid a backup.

5) Grease

Grease should never be placed down the garbage disposal because they turn into a solid form as fats cool. Solid fats can cause garbage disposal water damage and major problems in the plumbing piping.

Garbage disposal water damage mitigation steps

When garbage disposals cause water damage in a home or business, the property owner must know the best course of action to take. The most important thing a property owner can do during a water damage disaster is staying calm. To ensure that water damage is properly mitigated, the professionals at SERVPRO of Downtown Atlanta put together the following list:

  1. Avoid using the damaged sink and garbage disposal until approved by a plumber.
  2. For small water leaks, you can use a mop to remove excess water.
  3. Contact your insurance company to file a claim.
  4. Contact a reliable and trustworthy restoration company.
  5. Document all damages by taking pictures and videos.

The best water damage restoration company in Atlanta

When it comes to water damage clean-up in Atlanta, you will want to contact a restoration company accredited as an IICRC certified firm. The team at SERVPRO of Downtown Atlanta is just that.

SERVPRO of Downtown Atlanta has an A+ rating with the Better Business Bureau and has been the go-to restoration company for commercial and residential property owners throughout Atlanta.

We hope you enjoyed learning about the items to avoid putting down the garbage disposal. Please contact us today if you are in the middle of a garbage disposal water damage disaster. Our crews are available 24/7, 365 days a year, to help mitigate any size disaster.

Apartment Odor Removal: 3 Awful Odors That Affect Apartments

9/1/2021 (Permalink)

Professional looking for odor cause in the air duct Contact the professionals at SERVPRO when there is an awful smell in your apartment duct system.

Odors inside an apartment can be tough to remove without professional help. 

Apartment complexes are popping up all over Atlanta, and apartment living is becoming more popular than ever before. Unfortunately, as apartment complexes grow in numbers, so are the chances of odor affecting an apartment complex. Luckily for you, SERVPRO offers apartment odor removal services to help get rid of these unwanted smells! 

If you are a property manager who manages an apartment complex, you understand how hard it can be to get away from the smell of cooking and other apartment odors that build up over time. The worst part about apartment odors is that they affect the surrounding apartments!

In this blog post, we will look at the three most common types of odors that we have found to affect an apartment complex and why you should contact us when there is an odor that seems impossible to remove. 

3 main types of odors in found in apartments

The professionals at SERVPRO of Downtown Atlanta have built relationships with property managers throughout Atlanta, Georgia. As a result, all of our property managers have chosen us to be their go-to commercial service provider because they know that we perform fast high-quality services.

The majority of the service calls we receive are in regards to fire, water, and mold restoration services. Still, often we also receive calls when a property manager requires apartment odor removal services.

Out of all of the apartment odor removal call that we receive, the following are the three most common:

  1. Odors from pet urine: Pet urine odors will be easily absorbed in an apartment's carpeting, drapes, and any upholstered furniture. To remove absorbed odors, you will need to clean these items thoroughly. When the odor damage is severe, it may be best to remove the items from the apartment and fully replace them.
  2. Odors from mold damage: Mold spores have a distinct smell and can travel fast when not properly contained. The best way to avoid the spread of mold odors is to call a mold remediation company that knows the proper way to remediate mold damage. 
  3. Lingering odors left after a fire: After a kitchen fire is extinguished, the smell may have been absorbed into the walls of an apartment as well as other areas that are porous. To remove the lingering smoke odor after a fire has occurred, you should contact smoke damage professionals that specialize in commercial properties because they have the equipment and knowledge to remove any odors left after a fire.

Apartment odors trapped in the ducts

More severe odors are likely to travel into an apartment's duct system and affect multiple other units. The best way to remove odors in a duct system is to hire duct cleaning professionals because they have the equipment and knowledge to remove unwanted odors from the ducts.

A recent apartment odor service call

Earlier last month, the professionals at SERVPRO received a call from a property manager who was in desperate need of odor removal services. The odor was coming from the duct system and had affected multiple units on the third floor of an eight-story apartment complex in Atlanta.

When our fast responders arrived, we noticed that there was something unusual inside the duct system. After further inspection, we found that the apartment odor was coming from a dead animal trapped in the duct system.

Moving forward, we removed the dead animal and wiped down the affected area. Lastly, we applied a SERVPRO approved deodorant to ensure that the nasty odor would stop affecting the surrounding apartments.

You can count on SERVPRO.

When you choose to hire SERVPRO, you can count on apartment odor removal that will be effective and efficient.

As a locally owned business, SERVPRO of Downtown Atlanta is committed to providing the best apartment odor removal in Atlanta, Georgia. Not only do we offer commercial odor removal, but our certified IICRC technicians also have extensive experience removing all types of odors from residential properties.

Please contact us today if you need professional assistance locating and removing any unwanted odors!

Lightning Damage: 3 Steps to Quickly Get an Insurance Claim Approved

8/18/2021 (Permalink)

A tree on a roof caused by a lightning Contact the professionals at SERVPRO to restore any lightning damage done to your property!

Lightning damage can happen year-round but is more prevalent in the summer season.

The team at SERVPRO of Downtown Atlanta understands that lightning damage can affect any property without warning. Not only are our professionals ready to help you mitigate the damages caused by lightning, but we will also help you file your property insurance claim. We want to ensure you are fairly compensated for the damages that occurred to your home or business. 

When lightning strikes your property, you first need to contact your property insurance company to file a claim. Your property insurance adjuster will work with you to determine if the lightning strike was covered under your policy and will payout for the damages. 

We have put together this blog post to discuss the typical damages caused by lightning and three steps to ensure your home insurance claim for lightning damage is approved quickly. 

A recent call for lightning damage restoration services

A few weeks ago, our professionals at SERVPRO of Downtown Atlanta received a call from an upset customer after a tree fell on their property. During the initial call, we told the customer that we would be there as soon as possible, and that is what we delivered. We received the call at roughly 7 pm and were on site within thirty minutes. 

While analyzing the damages done to the property, we noticed the damages occurred after lightning struck a tree, causing it to fall on the property. So, to begin the restoration process, we started taking pre-mitigation pictures and creating a plan to ensure that the tree was removed without causing further damages. 

Within a few hours, the tree was removed, and we placed a roof tarp over the holes in the roof to avoid additional damages from occurring. We told the homeowner that we will contact their insurance adjuster after we received their claim number.

Five days after the damages occurred, our insurance estimating professionals and the customer's insurance adjuster agreed on compensation, allowing us to move forward and restore all the damages done to the property. 

In the end, the customer commented on how much they appreciated our fast response time and the quality of their new roof. 

Damages that lightning can cause

A lightning strike near or directly to your property can cause severe damages. The following is a list of damages that can occur:

  • Fire and smoke damage
  • Power surges 
  • Roof damage 
  • Water damage 
  • Mold damage

The three steps in filing an insurance claim for lightning damage 

When lightning damages happen to a property, you will want to ensure that your insurance claim is processed quickly so that you can start restoring your property. The following list is three ways to ensure that your property insurance claim is processed quickly:

  1. Document the lightning damage with pictures and videos
  2. Contact your insurer to let them know what happened
  3. Hire a reliable and fast-responding restoration company to help restore the property and create an extensive insurance estimate. 

Wrapping up 

We hope you enjoyed learning about the property damages that lightning can cause and the necessary steps to ensure your property damage claim gets processed quickly. 

The professionals at SERVPRO of Downtown Atlanta have handled countless situations where property owners thought they would be compensated for damages done to their property only later to find out that they had to pay out of pocket. Therefore, right now would be a good time to check with your insurer to see if lightning damage is covered. 

When lightning damages your home or business, you should contact our IICRC certified professionals to come out and fix the property damages as if they never happened. SERVPRO of Downtown Atlanta is available 24/7, 365 days, for any questions or concerns regarding storm damage

Please contact us today!

The Top 5 Causes of a Flooded Basement in Atlanta

8/4/2021 (Permalink)

Flooded basement in Atlanta Contact the professionals at SERVPRO for water extraction services!

A flooded basement needs to be mitigated by certified professionals that are experienced in water mitigation.

Flooded basements are among the most common disasters homeowners face and can be caused by many different reasons. The good news is that you can take steps to help prevent basement floods from happening in the first place! In this blog post, we will talk about 5 common causes of a flooded basement and what you can do to prevent a flood from occurring.

A common scenario

In many cases, we have witnessed homeowners that went on vacation only to come back to find their basement with over a foot of standing water. A flooded basement can be stressful for a homeowner, especially when they have never had to deal with water damage to their home before.

The 5 causes of flooding

1) Water supply line failures (damaged pipes)

A pipe burst or broken sewage line is one of the leading causes of a flooded basement. Water supply lines have been known to burst, especially in colder temperatures. When a pipe bursts, the home's basement may be left with many gallons of water damage.

Most of the time, it will be nearly impossible to know when a pipe will malfunction. However, if you live in an older home, you should consider getting your pipes checked to ensure they are in quality working condition.

2) Storm drainage issues (faulty gutters & downspouts)

Storm damage issues like faulty gutters or damaged downspouts can cause basement water damage. Gutters and downspouts are essential to divert water away from a house. When the gutters or downspouts are broken or clogged, water will tend to pool near the house and may seep into the basement.

To ensure that a basement flood does not occur from storm drainage issues, you should check the gutters and downspouts for damages and clogs once a month.  

3) Foundation leaks 

A foundation leak will occur when basement tiles and the foundation are not properly sealed. A home's basement is susceptible to water damage when there is a foundation crack underground. Excess rainwater will enter through the foundation crack and enter a home leading to a flooded basement.

If you believe that your basement's foundation has poor sealing or a noticeable crack, call a foundation repair company to come out and reseal your basement's foundation. 

4) Malfunctioning sump pumps

A sump pump is used to pump out excess water from a basement during a flood. When damaged, the excess water in the basement home will fill up the sump pump but not pump the water outdoors, leading to a flooded basement.

The best way to avoid a sump pump malfunction is to check your sump pump monthly to ensure that it is in well-functioning condition and free of all excess debris.

5) Hot water tank failure

A hot water tank failure is another cause of a basement flood. The best way to avoid a hot water tank failure is to have your hot water tank tested and maintained by a qualified service technician every six months.

What to do when you have a flooded basement?

The best course of action is to call the professionals at SERVPRO of Downtown Atlanta when your basement has standing water. The professionals at SERVPRO are all IICRC certified and have experience in handling all-size residential and commercial water damage disasters. As soon as we receive your call, we will quickly deploy a team to your property and help you start getting your home and life back together.

Please contact us today for further questions on how we can help you with your home insurance claim.

4 Tips to Avoid Severe Commercial Kitchen Fire Damage

7/28/2021 (Permalink)

A commercial kitchen restored after fire damage Contact the best fire restoration company in Atlanta!

A commercial kitchen fire can leave a massive amount of property damage.

A commercial kitchen fire can be a devastating event for any restaurant or foodservice business. A commercial kitchen is designed to handle bulk cooking that requires the use of expensive equipment. As a result, they are extremely prone to fire damage because they contain many different flammable materials such as grease, oil, and cooking supplies.

The professionals at SERVPRO of Downtown Atlanta have restored numerous commercial kitchens that were damaged by fire. The following blog post is designed for those running a commercial kitchen. We will discuss the best four tips to avoid severe kitchen fire damage.

How do commercial kitchen fires occur?

The most common reason why a commercial kitchen fire will occur is when there is a grease fire. A commercial kitchen may be covered with oil, fat, or even cooking supplies that are all highly flammable materials. Flammable materials can ignite when they come into contact with an open flame source, such as a stovetop burner or pilot light.

A commercial kitchen fire may also occur because of human error and faulty equipment like old stoves or ovens which don't turn off when their burners are switched off.

4 Tips for commercial kitchen fire prevention

The professionals at SERVPRO of Downtown Atlanta have put together the following tips to help you avoid costly repairs and permanent closure.

1) Remove grease regularly

Grease buildup in a kitchen is inevitable. Schedule a recurring time to remove used grease and place it in an outdoor grease container to prevent a grease fire from occurring. The schedule that you develop needs to be in place so that there is never a chance for excess grease to be present in the kitchen.

2) Service equipment often and replace old equipment

Old and outdated equipment is more likely to have a malfunction and cause a commercial kitchen fire. Unfortunately, there's no way to know when your commercial oven or stove will fail, so you should make sure that old equipment is replaced.

You will also want to ensure that the kitchen exhaust and duct systems are professionally cleaned often. For example, a flame can climb into an exhaust hood and cause severe fire damage when excess grease residues are in the duct system.

3) Prioritize safety

Commercial kitchen fire safety needs to be a priority. The best way to prevent severe kitchen fire damage is to have a reliable fire extinguisher close by when a fire breaks out.

4)Train all kitchen members

Quarterly safety meetings must be held to ensure all individuals working in or around a commercial kitchen are trained to respond to a grease fire. In addition, they all need to know the fire safety protocols, locations of fire extinguishers, and how to properly use kitchen equipment.

What to do when a commercial kitchen fire occurs

The first thing to do when a kitchen fire occurs is to call the local authorities. The Atlanta Fire Department consists of 35 fire stations with experienced firefighters and emergency medical service providers.

The next thing to do is call a reliable Atlanta fire restoration company. SERVPRO of Downtown Atlanta is a well-known company that has been servicing Atlanta since 1967.

Wrapping up

We hope you took the provided tips seriously, so you will never need to call for fire restoration services or the Atlanta Fire Department. 

Contact us today if you are in need of help after a commercial kitchen fire occurs. The professionals at SERVPRO of Downtown Atlanta are all IICRC certified and understand the importance of arriving at a fire damage disaster quickly.

3 Reasons to Hire Restoration Estimate Professionals After a Disaster Happens

7/21/2021 (Permalink)

a printed xactimate estimate Contact the best restoration estimators in Atlanta today!

A restoration estimating professional knows how to design an estimate for an insurance claim. 

When a home or business has experienced a fire/water/mold disaster, they will need to call for immediate help. However, a property owner should be wary in calling any Atlanta contractor to perform the restoration work. Not all contractors know the process to file an insurance claim or have the proper training to create a restoration estimate for insurance adjusters. 

A restoration estimate professional can provide you with many benefits when a disaster strikes your home or business. They will be able to survey the damage and give you a detailed restoration estimate, saving you time and money during the restoration process. In addition, they will also be able to help prepare a customer for potential insurance claims that could arise from the disaster recovery efforts. In this blog post, we'll look at 3 reasons why hiring restoration estimate professionals is so important!

The best restoration estimating software 

Currently, the best restoration estimating software is Xactimate. Xactimate is a restoration estimating software that restoration estimators and insurance companies use. Xactimate makes the process of giving an accurate restoration estimate much more efficient, allowing customers to get back on their feet as soon as possible!

3 reasons to hire restoration estimating professionals

1) A restoration estimator knows how to develop an estimate that ensures customers are not getting taken advantage of by insurance carriers. When looking to hire a restoration estimating professional, you will want to ensure that they are Xactimate certified. 

2) Restoration estimating professionals will help speed up the claims process. 

3) A restoration estimating professional knows how to write estimates for: 

  • Fire Restoration. Fire restoration estimates can be very complex. They will need to include all parts of a fire restoration job from start to finish. The fire restoration estimating professionals at SERVPRO know the restoration estimating process and will be able to give an accurate restoration estimate.
  • Water Restoration. Water restoration estimates are important because they will detail the extent of water damage done in your home or business. Inside the water damage estimate, an insurance adjuster will know what caused the water damage, the amount of labor needed for the job, and an itemized list of materials.
  • Mold Remediation. A mold remediation estimate will give details on the type of mold present in a home and all required to properly remove the mold issue.
  • Reconstruction. A reconstruction estimate will detail what materials are required to put a home or business back as if the damages never occurred. In most cases, a property owner will be delighted to find out that their home will receive a remodel that is better than what was there before the disaster occurred. 

Wrapping up

If you have ever had to deal with the restoration estimate professionals at SERVPRO, then you know what a wonderful experience it is. The damage restoration estimating professionals at SERVPRO of Downtown Atlanta have gone through extensive training and are Xactimate certified. When you choose SERVPRO, you will be provided with a restoration estimate that includes all the information and details necessary for your insurance company. 

Our restoration estimating professionals have put together thousands of restoration estimates and are skilled and knowledgeable in the restoration industry. So whether it's your home or your business, our disaster restoration experts can make all of the difference in the world when you're trying to get back on track after a disaster. 

We hope you enjoyed learning about the 3 reasons hiring restoration estimate professionals are important after a disaster occurs. Please contact us today if you are interested in learning more about the restoration estimating professionals at SERVPRO of Downtown Atlanta.

3 Signs of Roof Storm Damage: Steps In Handling The Situation

7/14/2021 (Permalink)

Roof storm damage shown by damages shingles Contact the most reliable team of storm damage professionals in Atlanta today!

A homeowner may be left with roof storm damage after a rough storm passes through Atlanta.

Roof storm damage can be problematic for any Atlanta homeowner. Fortunately, we have good news, filing a homeowners insurance claim will cover the costs of the roof storm damage when it occurs. In the following blog post, we will be going over three common signs indicating a roof has undergone storm damage and steps to properly handle the roof storm damage situation.

3 Signs of roof storm damage

In the event of a storm, there will be three common signs that indicate a roof has undergone storm damage:

1) Roof leaks 

A roof leak is a roof storm damage indicator that is quite noticeable. If roof leaks are present, the roof needs to be repaired as soon as possible.

A roof leak will bring either a small or large amount of interior water on the attic floor below the roof. As a result, you will start to notice a puddle forming and wet insulations throughout the attic.

2) Water stains on the ceiling and interior walls

Ceiling and wall water damage from roof leaks is a very common storm damage sign.

Water stains will be present on your ceiling and walls, especially directly under where the roof storm-damaged areas. Ceiling water spots are often caused by roof leaks ignored for an extended period. Ceiling and wall water stains need to be properly restored by an Atlanta water cleanup company and should not be fixed by simply applying new paint.

3) Broken or missing shingles

Broken and missing shingles is the most common telltale sign of roof storm damage.

It is essential to inspect the areas surrounding your home for missing shingles when completing a roof inspection. If you find signs of damaged shingles, it's time to call an Atlanta restoration company for assistance!

Structural damages caused by roof storm damage

A homeowner needs to be aware of the structural issues caused by roof storm damage can begin within 72 hours after the damage took place. Structural issues can weaken a property's structure through mold growth and wood rot. In the worst-case scenario, when roof storm damage is left untreated, it can lead to roof collapse.

Steps in handling roof storm damage

When you notice the above warning signs of roof storm damage to your home, then it is important to contact restoration professionals as soon as possible. The sooner roof storm damage is addressed, the less likely it will become more severe. Here is a list of steps in handling storm damage:

  1. Ensure the safety of members of the home
  2. Inspect your attic and the surroundings for signs of roof storm damage.
  3. Contact storm restoration professionals
  4. Contact your home insurance company
  5. Document all damages through pictures and videos
  6. Be patient with the process and have a roofing contractor inspect your roof

Contact the roof storm damage professionals at SERVPRO.

The IICRC certified professionals at SERVPRO of Downtown Atlanta are here to help after a storm leaves roof damage. Our restoration professionals have seen roof storm damage of all types and severity, so you can trust that we will restore your property "Like it never even happened."

When you call our 24/7 emergency hotline, you will be granted a team of highly trained professionals that will help you mitigate, restore, and rebuild your damaged property. To go the extra mile, we can even help you communicate with your insurance company so that you can get the repairs that your property deserves.

Don't hesitate to contact us for any further questions on our roof storm damage restoration services!

5 Ways SERVPRO Guarantees Fast Response Times When Disaster Strikes

7/7/2021 (Permalink)

Fast response time Contact the fast emergency responders at SERVPRO today!

A fast response can result in less overall damages.

When disaster strikes, fast response times are essential. Your home or business is in a state of chaos, and you need the professionals to come help fix the problem as fast as possible. SERVPRO has been helping the residents of Atlanta clean up after disasters since 1967, and the professionals know how important it is to respond quickly. This blog post will give 5 ways the professionals at SERVPRO of Downtown Atlanta guarantee fast response times and why they are crucial when disaster strikes!

When is fast response essential in property restoration?

There are three main types of restoration disasters that the professionals at SERVPRO will always prioritize a fast response:

  1. Water Damage
  2. Fire Damage
  3. Mold Damage

These three types of restoration disasters need to be responded to quickly because the damages will become more severe if left to sit for too long. The professionals at SERVPRO of Downtown Atlanta have witnessed first-hand water damage situations that were left sitting for too long and resulted in mold damage issues.

You are fortunate if you have never experienced a mold issue because mold damage caused by a water loss can develop into structural issues that cause the building to become weak.

The IICRC has trained water damage professionals at SERVPRO on the best way to avoid structural issues, and the number one way to do so is to have fast response times when disaster strikes.

5 Ways SERVPRO has fast response times

1) Our equipment and vehicles are always ready

The professionals at SERVPRO of Downtown Atlanta understand how essential it is to be prepared for any disaster. Our team members follow a quote by Benjamin Franklin that states, "By failing to prepare, you are preparing to fail." We follow this quote by ensuring that we are always organized and have our equipment and SERVPRO trucks ready to tackle any size restoration project.

2) We offer 24/7 services 

SERVPRO understands that a disaster can strike at any hour of the day. To ensure fast response times, we always have a crew ready to respond to a disaster. Night or day SERVPRO of Downtown Atlanta will be there.

3) Local professionals 

All of the SERVPRO professionals live in the greater Atlanta area. Part of our hiring process includes ensuring that the crew member lives nearby for the availability to be at a property fast when disaster strikes.

4) Utilizes a CRM

Once a customer calls for emergency services, a representative will track all of the disaster loss notes in our Customer Relationship Management (CRM) software. Utilizing CRM software ensures that all of our crews are organized and well informed on what disaster restoration services are needed. In addition, our CRM system allows all of a customer's information to be in one location. Without using a CRM, a lot of time would be wasted by having to communicate the same information multiple times.

5) Many available service crews.

Atlanta is known to have their fair share of heavy rainstorms that can cause flooding to multiple properties. As a result, we have employed multiple crews to ensure that the professionals at SERVPRO of Downtown Atlanta are providing fast response times to any property owner in need of services during a storm event.

Concluding thoughts

We hope you enjoyed learning about the five ways the restoration professionals at SERVPRO of Downtown Atlanta guarantee fast response times for those living in Atlanta.

The next time you see one of our SERVPRO professionals, go ahead and ask who they think is the fastest emergency restoration response team in Atlanta. Don't be surprised when they tell you they are; all of our professionals take pride in delivering quality and fast restoration services.

Contact us today if you are looking for fast property restoration services!

5 Great Grease Fire Prevention Tips From Grease Fire Cleaning Pros

6/30/2021 (Permalink)

Small grease fire in Atlanta kitchen The grease fire cleaning professionals at SERVPRO are available 24/7.

Grease fires are difficult to extinguish and even harder to clean.

A grease fire can occur in any kitchen but is preventable, unlike most types of fires. If you are worried about a potential grease fire or have damages caused by a grease fire, then this post is for you. This blog post will go over the science behind a grease fire, potential damages, prevention tips, and why you should call SERVPRO for grease fire restoration services.

The science behind a grease fire

Did you know that common cooking oils heat up faster than water because of their lower heat capacity? Cooking oil's lower heat capacity increases the likeliness of a grease fire when the oil becomes too hot. A grease fire will break out as it transitions from the boiling point to the smoke point. Keep in mind that the smoke point will vary depending on the type of oil used for cooking. 

As grease heats up from cooking, it creates a flammable vapor that is easier to ignite from ignition sources, such as hot grease splatters. The vapor eventually builds up until the grease catches fire and burns quickly with intense heat.

How to put out a grease fire?

Before discussing how to put out a grease fire, we must first mention that safety should be your number one priority. It is best to call the Atlanta authorities when dealing with a grease fire situation that is out of control. 

The first thing you should do when you have a grease fire is turn off the heat source immediately. After the stove has been turned off, you should cover any nearby flames with baking soda and use a pot or lid to cover the flame.

Unlike most fires, you will want to refrain from using water because that will spread the grease fire to other areas.

Fire damages a grease fire can cause

The most common place for a grease fire to occur is in a kitchen. The amount of fire damage will depend on how long the grease fire burns and if it spreads.

Common damages left behind after a grease fire include:

  • Grease build-up on appliances
  • Smoke/soot damage to the walls, ceiling, and furniture left in the fire area
  • Charring of materials (flooring) that caught on fire

Depending on the amount of fire damage present will dictate how much grease fire cleaning will be needed. Keep in mind that all grease fire damage is preventable when you follow our grease fire prevention tips.

5 Grease fire prevention tips

  1. Never leave the stove unattended while cooking.
  2. Turn the heat down at the first sign of oil starting to smoke.
  3. Never use the same oil more than once.
  4. Have a working smoke detector near the kitchen
  5. Ensure there is an adequate amount of space between cooking areas and combustible materials.

The best company for grease fire cleaning services

When it comes to cleaning grease fires, one company always stands out from the rest in Atlanta, and that company is SERVPRO of Downtown Atlanta. SERVPRO of Downtown Atlanta is independently owned and operated by Rick Northen, who prides himself on delivering quality restoration services to every customer.

All of the team members at SERVPRO of Downtown Atlanta have gone through rigorous training from the IICRC to ensure Atlanta customers receive top-of-the-line fire restoration services. When you choose to hire SERVPRO, you have a team quickly on-site ready to remove debris, clean soot, and restore your property.

Final thoughts

We hope you enjoyed learning about grease fire prevention and what it means to hire SERVPRO for grease fire cleaning services. Contact us today for questions or inquiries regarding fire restoration services.

How to Handle Water Damage from Sprinkler Systems

6/16/2021 (Permalink)

Sprinkler had inside a Atlanta commercial property Contact SERVPRO today for commercial water damage restoration!

Sprinkler system water damage can happen to any commercial property in Atlanta.

Sprinkler systems are designed to protect your property from fire, but they often end up causing commercial water damage instead. In this blog post, we will discuss what types of sprinklers can cause water damage and how these systems work so that you know what to do when water damage from sprinkler systems occurs!

What types of sprinkler systems use water?

Perhaps you recently acquired a new commercial property in Atlanta and are curious what type of sprinkler system to install, or you are curious about your current sprinkler system. There are two main types of sprinkler systems, dry and wet systems. If you are looking to avoid water damage from a sprinkler system, it will be best to install a dry system.

Wet pipe systems are the most common choice but they can cause commercial water damage. Wet pipe systems work by heat activation. When a fire begins, a sprinkler head will release water that is stored in the pipes.

How can water damage from a sprinkler system occur?

The professionals at SERVPRO receive many calls a year regarding water damage from sprinkler systems. We will receive calls when a commercial property has a fire, and the sprinkler system puts the fire out, and for accidental water damages from a sprinkler malfunction.

A common reason when a sprinkler system will accidentally cause water damage is when the system is overheated. Sprinkler systems are designed to put out a fire and when they detect high heat levels. An overheated sprinkler system assumes that the property has a fire and goes off, causing gallons of water damage. A positive attribute of wet pipe systems is that not all sprinkler heads go off at once because each sprinkler head is activated independently. Other common reasons why water damage from sprinkler systems occur are: 

  • Freezing
  • Corrosion 
  • Poor installation 
  • Mechanical damage

What to do during sprinkler water damage?

When a commercial property has water damage from a sprinkler system, the property manager or building owner must act quickly by turning off the sprinkler water sources so that further damages do not occur. It will also be an excellent time to turn off the electricity to avoid electrocution and elevator issues from water damage.

After the appropriate valves have been shut off, you need to call a reliable restoration company to come and mitigate the damage.

After you call a water restoration company, call the insurance company that covers damages for the commercial property. The assigned insurance agent may ask for pictures and videos of the damages for their records. It will also be a good time to create a list of all of the damaged items during this time.

The best restoration company for sprinkler system water damage clean up.

In Atlanta, the commercial property owners and property managers have made the team at SERVPRO of Downtown Atlanta their go-to resource regarding all emergency water damage restoration. The IICRC certified professionals at SERVPRO know that they need to act quickly when water damage from a sprinkler system occurs to avoid mold growth.

Contact the professionals at SERVPRO if you are worried about water damage affecting your property. We offer a free service called an Emergency Ready Profile (ERP) to help our commercial property owners quickly mitigate water damage. The ERP will have a plan in place for when water or fire damage does occur.

An ERP will include:

  • The location of all emergency shut off valves
  • Contact information
  • Parking locations
  • Emergency exits
  • Blueprints

SERVPRO of Downtown Atlanta is available 24/7, hours a day, 365 days a year.

#1 Reason Why SERVPRO Cleans Their Restoration Equipment After Each Job

6/9/2021 (Permalink)

clean equipment at a water damage job Contact the certified team that always shows up with clean equipment!

Learn why SERVPRO always shows up with clean equipment

In the business of disaster restoration, SERVPRO is a name you can trust. The team at SERVPRO of Downtown Atlanta is known for its high standards and commitment to quality. Whenever you work with our team, you will see that each of our SERVPRO heroes takes pride in their work - from providing exceptional customer service to wearing shoe covers at each job. We don't often share one secret with everyone; it's our dedication to keeping up with IICRC industry standards by cleaning all of our equipment after every single job!

Equipment found at a restoration job site.

When your home has a water disaster, you will see two main pieces of restoration equipment, a dehumidifier, and an air mover. SERVPRO's most important goal at a water restoration job is drying out the home and preventing mold from developing.

The first step to prevent this is by using an industrial dehumidifier that blows dry air into the damaged area and pulls moisture and humidity out.

The second piece of equipment you will see is our air movers. Air movers are big fans that move water molecules into the air. The more water molecules move, the more effective a dehumidifier will perform.

Other equipment

  • Moisture meters
  • Air scrubbers

Why we clean our equipment after each job

The reason why SERVPRO cleans all of the used restoration equipment after each job is to prevent cross-contamination.

There are three substances we always want to prevent from cross-contamination:

  1. Asbestos
  2. Mold
  3. Bacteria

How does cross-contamination occur in the restoration industry? 

Cross-contamination will occur when a substance from one job site transfers to another. Cross-contamination can occur when a piece of equipment is used multiple times at different properties. The best way to avoid cross-contamination from happening is to ensure all equipment is cleaned after each job.

How to clean restoration equipment?

At the end of every job, SERVPRO technicians will clean their equipment. As we mentioned, cleaning is essential to prevent cross-contamination but also because it's critical to keeping our restoration equipment in good shape.

So our equipment looks as clean as our trucks; we have a rigorous cleaning process to remove all traces of a previous property disaster. Our cleaning process takes time, but it is worth it because it prevents us from repairing or replacing equipment constantly.

We clean our restoration equipment by spraying a SERVPRO standard disinfecting solution and using a rag to wipe it down.

Different types of restoration equipment will need to be taken apart fully after a job that can lead to cross-contamination. Taking apart equipment and then cleaning it will take some time, but we know it is necessary. We also avoid cross-contamination by not reusing rags and wearing disposable gloves.

Contact SERVPRO for emergency restoration

When you have a disaster at your property, you can trust SERVPRO of Downtown Atlanta because we have developed rigorous processes allowing us to be ready for any size disaster. As you have learned today, we aren't a typical restoration that will show up with just any equipment to a damaged property; when we show up, you can count on our equipment being cleaned and professionally inspected to avoid cross-contamination.

Go ahead and take a look for yourself the next time you contact the team at SERVPRO of Downtown Atlanta for disaster restoration services. We can guarantee you will see restoration equipment that is clean and ready to perform.

Grill Without Damage: A Guide for Grilling Near Vinyl Siding and Outdoor Awnings

6/2/2021 (Permalink)

Person grilling in Atlanta Georgia To avoid fire damage, make sure your grill is more than 3 feet away from your home!

Knowing the appropriate grilling distances from vinyl siding will ensure a great summer!

Grilling is a great way to enjoy the outdoors, but it can also be hazardous. You should consider many things before grilling near your home or outdoor furniture, including how far away a grill should be from your vinyl siding and other outdoor structures. In this post, we will discuss safe grilling practices to ensure you avoid home fire damage!

Far too common during the summer months, the professionals at SERVPRO receive calls when a property undergoes fire damage when a grill is too close to a house.

One of the most recent fire damage restoration jobs resulted from an outdoor grill being left unattended. By the time the homeowner noticed the fire had quickly spread up the vinyl siding and caught the roof on fire. Fortunately, the Atlanta fire department put the fire out before it entered the home.

With summer in full swing, homeowners should know how close they can place their grills before risking home damage. This blog post will be going over grilling safety protocols and the appropriate distance to grill from a house.

How far should a grill be from a house?

It is not wise to place a grill too close to the house as it will cause damage. The material surrounding your home, including vinyl siding and outdoor awnings, are at risk of catching on fire when they come in contact with open flames. To ensure your family and home's safety, we recommend keeping any grill 3 feet away from your home walls and vinyl siding.

There are many types of materials that can catch on fire when placed too close to open flames. To ensure you are not on the tail end of a fire disaster this summer, we recommend following these safety protocols:

  • Never leave a grill unattended
  • Have a fire extinguisher nearby
  • No materials should be within 3 feet of proximity

Gas Grills 

A homeowner should monitor a gas grill for any gas leaks that can lead to an explosion or other dangerous conditions. If your gas grill does not start right away with the ignitor, you can use a multi-purpose lighter to ignite the gas grill, but only after waiting 5 minutes for the propane to dissipate.

Charcoal Grills 

If you're using charcoal for cooking this summer, be sure not to use lighter fluid near the house. If you decide to use lighter fluid, we recommend using it at least 10 feet away from any outdoor furniture or your home vinyl siding. 

Grilling under an awning 

It is also safe to grill under an awning, but only if the awning is at a proper height (9+feet) and the grill is in well-working condition. If you do plan on grilling under your awning, we suggest you use a gas grill, but keep in mind, even with a gas grill, grilling under an awning is still more dangerous than grilling under nothing at all.

Final thoughts

We hope you learned the importance of maintaining proper distance when grilling near a house with or without an awning. No matter what, when you are grilling, it is best to follow grilling safety protocols and keep a fire extinguisher nearby to ensure the safety of your home and all the individuals near the property.

The professionals at SERVPRO know that fire damage from a grill can come without warning; that is why we offer 24-hour support 365 days a week. Our IICRC certified professionals have gone through extensive training and have years of experience mitigating fire damage. Contact us today to receive the best fire restoration service in Atlanta, Georgia!

Hardwood Floor Water Damage | Repair or Replace?

5/26/2021 (Permalink)

Buckling hardwood floor caused by water damage in Atlanta home Quickly contact the professionals at SERVPRO for hardwood floor water damage restoration services!

Hardwood flooring offers many advantages, but trouble begins when it comes in contact with water.

Time is one of the most significant factors when it comes to whether you should replace or repair your hardwood floors after water damage has occurred. The professionals at SERVPRO know the longer water remains on hardwood flooring, the greater the harm. 

You need to act fast when it comes to hardwood floor water damage. If water has been soaking into the hardwood flooring for more than 24 hours, the likelihood of having to replace the entire floor is much higher.

This blog post will go over guidelines and observations on spotting, preventing, and minimizing water damage to your hardwood flooring.

What does hardwood floor water damage look like?

If your wood floor has been affected by water, you may notice single planks cupping or several planks crowning, giving them a hump appearance. When the wood absorbs water, it expands, causing them to buckle. 

Another sign is staining, which will appear as discoloration spots on the hardwood flooring. On your hardwood flooring, you may notice white circles or black spots. Discoloration shows when a hardwood floor's finish has been moderately harmed as a result of moisture build-up.

4 signs of hardwood floor water damages

Water damage takes time to appear; by the time you notice something strange about your wood flooring, water damage has already occurred. Here are four common signs:

  1. Discoloration.
  2. Lifting Nails and planks.
  3. Mold growth.
  4. Cupping and moisture causing the hardwood to buckle.

3 Types of hardwood floor water damage

When it comes to repairing your hardwood floors, there are three distinct types of water to consider: 

1) Clean water: Clean water damage is water that hasn't been contaminated. Clean water is safer to clean up and far less likely to hold bacteria that might cause mold development and bad odors. It is possible that the hardwood floors need to be replaced in a clean water damage situation.

2) Grey Water: Dishwashers and washing machines are the most common sources of this type. Demolition of hardwood floors that have had grey water damage is likely. 

3) Black Water: Black water damage commonly contains sewage, generally caused by an overflowing toilet. Not only does black water smell bad, but it also carries hazardous bacteria. When black water comes in contact with hardwood floors for any amount of time, the hardwood floors will almost certainly need to be replaced.

What equipment is used for hardwood floor water damage?

Hardwood floor water damage needs to be handled by IICRC certified professionals. The goal of a water restorer will be to save the customer's hardwood flooring if possible. Water damage professionals will use drying techniques, including powerful high-end vacuums and air movers, to dry out the floor. Dehumidifiers will be strategically placed to remove all unwanted moisture in the air. 

Call SERVPRO for hardwood floor water damage restoration

If you have hardwood floors in your home, then your biggest enemy is water. When a disaster occurs, our team at SERVPRO is 24/7 ready to mitigate any size damage. 

Here at SERVPRO, we truly understand how devastating it can be to find your home in a water damage condition. We want to be your go-to contact to ease your worries. 

SERVPRO of Downtown Atlanta is a renowned company, and it has been serving the customers in Atlanta since 1967. If you want that shiny hardwood flooring back, then SERVPRO is the most reliable option for you. Our team is fully equipped with advanced tools and has years of experience restoring water damages in Atlanta. Contact us, and we will turn your damaged house into your home again!

What is A Commercial UV Light Sanitizer System?

5/19/2021 (Permalink)

Commercial UV light sanitizer killing bacteria Contact the pathogen cleaning professionals at SERVPRO!

Many commercial properties have recently started using commercial UV light sanitizer systems.

During the coronavirus pandemic, ultraviolet (UV) light disinfection has received a lot of coverage. The essential advantage is its ability to destroy pathogens such as viruses and bacteria.

UV (ultraviolet) light is a form of electromagnetic radiation. It is more energetic than radio waves or electrical light but less vigorous than X-rays or gamma rays. UV light may be emitted by either natural sunlight or human-made sources such as tanning beds.

The most efficient UV light for destroying COVID-19 is to use germicidal UVC light, also known as Ultraviolet Germicidal Radiation (UVGI) technology. While ultraviolet light has newly gained momentum in the national discourse as a result of the pandemic, it's been used in hospitals and water systems for years to kill viruses, bacteria, fungus, spores, as well as other pathogenic microorganisms.

While it's the direct impact on Coronavirus is still being verified, the United States Food and Drug Administration (FDA) says UVC light disinfection has been shown to destroy other types of coronaviruses. 

Is a commercial UV light sanitizer worth the investment?

As with any new product, people have many questions about how UV light sanitizers work and whether they are safe before installing them on their property. So we conducted some research to assist you in determining if a commercial UV light sanitizer is worth investing in.

As mentioned, ultraviolet disinfection is the process of killing or destroying harmful microorganisms in a controlled setting. Bacteria and viruses, as well as algae and protozoa, are examples of microorganisms. UV disinfection is used in water and air purification, waste treatment, foodservice protection, and a variety of other disinfection, including sterilization requirements.

Property owners have recently installed commercial UV light sanitation equipment due to its environmentally sustainable operation, rapid action, simple installation, minimal maintenance, and cost-effectiveness.

There are understandable concerns about the efficacy of any new technology, but evidence shows that commercial UV light sanitizers successfully destroy 99 percent of germs in most situations.

When it comes to efficiency, it is critical to choose high-quality items. Any product you install should be checked and engineered to function for beneficial purposes in your commercial property.  

4 Key points on UV light sanitation 

1) UV light has been used to destroy germs such as bacteria and viruses. You also may have heard of its use in the treatment of SARS-CoV-2, the latest Coronavirus.

2) UV light comes in a variety of forms. UVC light is the most potent form of UV light for destroying germs. It can be used to clean surfaces, the air, and liquids.

3) UVC light destroys germs such as viruses and bacteria by causing damage to molecules such as nucleic acids and proteins. As a result, the germ is unable to carry out the processes required for survival.

4) UVC light is an appealing disinfection choice because it can efficiently inhibit the new Coronavirus without chemicals. 

What does the CDC say about UV light sanitation?

The latest research supported by the Centers for Disease Control and Prevention (CDC) supports and improves on previous research supporting the usefulness of an automated UV-C-emitting system to fight pathogens. 

The CDC's suggestion for ultraviolet germicidal irradiation is based on the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE) stance on airborne contagious diseases. 

ASHRAE recommends two types of ultraviolet germicidal irradiation techniques: installation in air handlers or ventilating ducts and irradiation of occupied spaces' upper air zones with shielding of lower occupied areas. These methods sanitize the air in a room while protecting inhabitants from the damaging effects of ultraviolet radiation.

Where Can UV Light Sanitation Be Used?

UV light sanitation has multiple uses. It is most commonly used in:

  • Air Disinfection
  • Water Disinfection
  • Wastewater Treatment
  • Aquarium And Pond
  • Laboratory Hygiene
  • Food And Beverage Protection
  • Light Emitting Diodes (LEDs)
  • Water Treatment Systems

SERVPRO Provides Commercial Pathogen Cleaning

We hope you enjoyed learning about commercial UV light sanitation. We have provided this information to you to help keep our Atlanta community safe. Whether or not you choose to install a commercial UV light sanitizer, you should consider hiring a team of properly trained professionals that offers pathogen cleaning for regular maintenance on your property. 

As opposed to the traditional house or business cleaning, pathogen cleanup is a service that necessitates industry experience, specialized equipment, and the required certifications. It is essential to get your SERVPRO cleaned certification if you believe that your property has been exposed to a pathogen.

The professionals at SERVPRO of Downtown Atlanta have the experience and skills to sanitize your commercial property quickly so you can get back to functioning order. Contact us today to speak with a commercial cleaning professional.

7 Atlanta Storm Preparation Tips to Avoid Severe Damages

5/5/2021 (Permalink)

Storm preparation checklist Count on team SERVPRO when storm damage strikes!

Atlanta Storm preparation is essential to mitigate the amount of storm damage.

It's been a long time since Atlanta has seen such severe storms, and Hurricane season is coming. We want to help you prepare for these storms before becoming more of a problem than they already are. This blog post will discuss 7 Atlanta storm preparation tips that can help reduce the risk of severe damages.

Why preparing for a storm is essential.

When a severe storm hits the city of Atlanta, many households are unprepared and helpless. When planning for a storm, make sure you have a storm preparation plan that everyone in your house knows well. It is essential everyone knows what to do when the power goes out, how and where to get extra food or water after the storm damage has occurred. Once you have your storm preparation plan ready for various scenarios, every family member must know their role so everyone is better prepared.

When designing a storm preparation plan with your family, you need to consider:

  1. Storm preparation
  2. What you'll do if the power goes out
  3. If you lose water service, what will you do?
  4. Where is the family meeting point?

SERVPRO storm prevention tips:

  1. Designate a secure location in your house where you can take refuge during a storm. 
  2. Make an emergency kit that includes bottled water, extra batteries, cash, a first-aid kit, flashlight, portable chargers, snacks, meals, radio (battery operated), and blankets.
  3. Check your wall air conditioners.
  4. Make sure the sump pump is working properly. 
  5. Make sure your gutters are clean and secure. 
  6. Remove any trees that might potentially fall on your house or another valuable property.
  7. Keep your outdoor gear secure. (furniture, mowers, tools)

During hurricane season, don't be unprepared!

Having a storm preparation plan during hurricane season raises the likelihood of you and your family staying safe. Hurricanes consist of severe winds that can knock down trees and power lines, leading to blackouts. 

A hurricane may also lead to basement flooding or water seeping through the floor in your home. Depending on the location of your Atlanta home, you may want to consider purchasing flood insurance since most homeowners insurance plans do not cover floods that occur after a severe storm. 

SERVPRO will clean up storm damage

We hope that you learned the importance of creating a storm preparation plan. When you experience a storm damage disaster, you can count on SERVPRO for help. The professionals at SERVPRO know that storm damage typically consists of Category 3 water damage because of the rainwater that is entering your home. According to the IICRC, category 3 water damage is the most difficult to clean and requires immediate attention.

Storm damage restoration is more than just cleaning up the water; it also includes removing any biohazard or contaminants that have made their way into your home because of flooding. Storms can cause many problems for homeowners, so you want to take preparatory measures before they happen!

Disasters never come with a warning, and you need to have the number of a reliable team in Atlanta to help you with your storm damage restoration. SERVPRO of Downtown Atlanta has built a reputation as one of the best restoration contractors in Atlanta. You can count on our certified team to quickly get your everyday life back to normal again after you have suffered storm damage.

Our team is skilled and can handle all types of disasters. We are available 24/7 to repair, restore, and rebuild your home/business. Simply dial our 24-hour emergency service number (404) 835-0200, and you will get quick expert assistance.

Atlanta Flat Roof Leak? Here Are 2 Possible Causes

4/28/2021 (Permalink)

Flat roof leak causing ceiling damage Contact the professionals at SERVPRO for flat roof leak mitigation!

A small flat roof leak can lead to further issues.

Flat roofs are an element of most commercial buildings. They are specifically designed to place HVAC components conveniently. Flat roofs are installed to make commercial roof maintenance a lot easier. However, flat roofs, like all roofing types, are prone to issues as they age. Flat roof leaks are one of the most frequent and inconvenient issues to occur.

There are some advantages of having a flat roof. However, there is one distinct disadvantage to flat roofs: water pooling. It is a known fact that flat roofs do not drain water as much as pitched roofs. 

If you own a commercial building with a flat roof and want to learn how to prevent water from pooling on your flat roof or need help with a flat roof leak, keep reading.

A flat roof leak can cause severe commercial water damage.

Pooling is probably the single most serious hazard to a flat roof. Flat roof pooling is any water that stays on the roof for more than 48 hours after it has rained. Pooling water does not pose an imminent danger, but if it is allowed to stand over time, it may cause the roofing membrane to deteriorate. When the flat roofs start to deteriorate, it will likely result in leakage, creating significant commercial water damage issues for the rest of the building's structure.

Prolonged flat roof leaks cause structural damage and wood rot. A damaged roof framing can lead to severe issues down the road that will require the help of a flat roof repair professional. 

Signs that a flat roof is leaking 

  • Interior signs of water damage include discolored stains on the ceiling. These water stains are a sign of water damage that is hard to ignore.
  • Water dripping from the roof and seeping into the wall causes bubbling is another example of a flat roof leak.
  • Unexplained mold growth in your commercial building, particularly in the attic, is a sign that you're dealing with water damage. 

2 Common causes for a flat roof leak

1) Damaged membrane

As time passes, membranes become more vulnerable to damage and pooling. Punctures, splits, blisters, and cracks are all common issues that occur often. When a membrane is breached, water can reach the vulnerable insulation under the membrane. Insidious types of leakage will occur as this insulation gets increasingly waterlogged.

2) Roof penetrating structures can lead to leaks

One common thing between sloped shingle roofs and flat roofs is that they are incredibly vulnerable to leaks anywhere that plumbing pipes, gas lines, or vents rise through a roof's surface. A variety of techniques are used to shield these features from leaks. Installation of pipe boots, rain collars, field wraps, and flashing are a few examples. Despite this, water may still find its way through these barriers and causes flat roof leaks. 

How to stop a flat roof from pooling?

Commercial flat roofs aren't necessarily totally flat, although they're named that. Slight slopes in the roof's surface may occur due to faulty construction processes, weak points in the roof, or a concentrated area of debris or precipitation.

Trained Atlanta roofing contractors know how to slope a flat roof for proper drainage. These slopes are designed to help with runoff so that water does not collect on the roof.

  • Add more drainage lines to your commercial building.
  • Installation of roof crickets.
  • Compress insulation.
  • Replace the membrane.
  • Flush the existing drains.

Check your flat roof for holes

Examine all seams on the flat roof for holes, particularly any places where materials overlap. Keep an eye out for any low spots, especially those that are surrounded by dirt. To quickly find a hole, take a hose up to your roof and spray the place you think is the cause of the water leakage before going inside to see if water trickles from inside the spot where you had first noticed there was a problem.

SERVPRO offers commercial water damage clean up

When a disaster strikes, one can only do just a little without the proper knowledge. It is always wise to have our number readily available to receive help as soon as possible. The faster you get expert assistance, the quicker you'll get rid of the problem. 

SERVPRO of Downtown Atlanta is a well-known and reputable restoration company that has been serving customers since 1967. If you want your commercial property to be in a pre-water disaster state within no time, then you should contact SERVPRO. 

Contact us today!

What is The Job of An Atlanta Fire Chaser?

4/21/2021 (Permalink)

Atlanta house fire before a fire chaser arives Contact the preferred insurance vendors at SERVPRO!

Not all Atlanta fire chasers are bad 

We appreciate the Atlanta firefighters, cops, and EMTs coming to assist and save lives when a fire disaster occurs. First responders are a huge help. There is another type of restoration first responder known as fire chasers. 

A fire chaser is someone who comes to your aid amid a tragedy to assist you with your property damage. A fire chaser will show up after the extent of the fire damage situation is stabilized.  

This post will take a deeper look at what fire chasers are and how they can help you in a fire damage situation.

Why are they called fire chasers?

They are known as fire chasers because they rush to the scene and provide their emergency services to a property owner when they hear of an ongoing fire. In most instances, a fire chaser will show up uninvited when the fire is still burning.

The restoration first responder (also known as a "fire chaser") is responsible for responding to a possible property loss due to fire 24 hours a day, seven days a week. Fire chasers are there, prepared, equipped, and ready to offer fire mitigation services.

Are fire chasers good or bad?

Some people object to fire chasers when they deliberately and unethically deceive property owners following a potential insurance loss. They've been accused of preying on someone who is at his most vulnerable. Most people believe they tend to take advantage of fire victims by showing up uninvited and talking them into signing contracts.

Remember that there are always a few characters who tarnish an entire career or industry, just like every other profession/field. Some fire chasers take advantage of others and engage in dishonest/unethical behavior to get a property owner's money when they easily can.

Although, not all fire chasers are bad. In most cases, a fire chaser is looking to help the property owner recover from the disaster that they just endured. Fire damage to a property is an emotional experience, and the fire chaser will ensure that the property owner has a place to sleep and is well taken care of. 

How do fire chasers Get Paid?

Depending on the restoration company, there are both salaried and commission-based fire chasers. The fire chaser will provide their customers with immediate repair and restoration help and facilitate them with other necessities. Once a fire chaser has secured a fire restoration contract, the fire chaser will get paid in exchange for their lead.

Avoid Atlanta fire chasers and count on preferred insurance vendors!

Fire disasters always come without warning and such an unfortunate thing can happen to anyone. The professionals at SERVPRO of Downtown Atlanta do not rely solely on having fire chasers first to a fire damage scene. 

SERVPRO of Downtown Atlanta has built a reputation for being preferred insurance vendors. When a fire breaks out in your Atlanta home or business, you will want to contact your insurance before signing any contracts with a fire chaser. Because of our developed relationship with Atlanta insurance adjusters, your insurance agent will likely recommend getting in contact with our fire restoration team.

Once you call, our IICRC certified restoration company will quickly deploy a professional to come and help mitigate the fire damage. To go the extra mile, we will do our best to quickly board up your home and clean soot damaged contents so that your belongings will be safe from further damage. Boarding up services is proven to help with theft and unwanted pests. 

SERVPRO of Downtown Atlanta specializes in fire restoration, and we are available 24/7 for the Atlanta residents. We want you to sleep tight and know that you have a reputable team you can rely on for fire mitigation and restoration. When the fire damage project is complete, you will not be able to tell that there was ever a fire!

SERVPRO Uses Plastic Containment Walls For Further Protection

4/14/2021 (Permalink)

Close up of plastic used for plastic containment walls We use plastic containment to avoid the spread of mold spores.

Plastic containment walls help keep unwanted dust particles out.

Unwanted contaminants can quickly spread through a property during renovation, remodeling, restoration, repairing, or demolition. To avoid contaminants from spreading, restoration contractors need to install an appropriate containment barrier structure to keep their customers satisfied and remain compliant with government and regulatory authorities, including the EPA and OSHA.

Dust particles must be contained during a restoration project. Depending on the job, temporary walls can be constructed from materials such as drywall and plastic. When it comes to asbestos and mold removal, the professionals at SERVPRO will install plastic sheeting to contain all affected areas.

Why does SERVPRO use plastic containment walls?  

A worksite with containment walls built will often be separated from vulnerable occupied areas during restoration and renovation procedures. Workplace staff and homeowners should trust temporary wall containment systems to avoid the spread of dust and contaminants. 

Containment walls are simple to install and enable operations to proceed uninterrupted. SERVPRO prioritizes their customer's safety above anything else. Keeping that in mind, we prefer to use plastic containment walls over allowing the spread of contaminated materials. 

Plastic containment walls help keep unwanted dust particles out.

Plastic containment walls are an essential part of the process when it comes to reducing construction dust. Unfortunately, public understanding of recent developments in dust containment wall technology tends to lag behind reality, leading to lost opportunities.

When it comes to keeping dust in control, plastic is your best friend. Building a plastic-containment wall acts as a sound dust barrier, preventing dust from spreading within the property. These barriers not only keep air contaminants and dust away, but they also cut down on time and money on post-construction cleanup.

When should plastic containment walls be built?

Plastic containment walls should be built during a restoration project; dust control is critical for workers' safety and the proper operation of machinery. You will find the professionals at SERVPRO create plastic containment walls during restoration projects like mold remediation and asbestos abatement to adequately contain dust particles. 

Another type of containment wall

Containment/barrier management comes with a variety of options. A thorough understanding of the solutions is needed to choose the best choice for a project. Another type of containment wall is one that is made of drywall.

For years, drywall walls have become the go-to temporary containment solution. These walls are made of sheetrock and metal studs, and they take hours, if not days, to install, causing significant disruption to inhabited areas. 

Include an air scrubber inside your containment wall 

An air scrubber is a form of air circulator that draws a room's air through a series of filters to minimize gas and particle levels before emitting filtered air out the other side. The airflow rates are adjusted so that the containment is kept at a positive pressure, preventing contaminants from entering. An air scrubber keeps potentially dangerous contaminants out of appliances and restoration equipment.

Contact SERVPRO for restoration repairs.

As you have learned throughout this post, installing plastic containment walls is essential to avoid the spread of unwanted particles. If you are looking for professional assistance to install the very best, lightweight, easy-to-install plastic containment walls, then SERVPRO is the most reliable option for you. SERVPRO of Downtown Atlanta is a renowned company, and it has been serving customers in Atlanta since 1967. Our experts are skilled and have years of experience in the restoration industry. Contact us today! 

Atlanta Ice Storm Cleanup Professionals

4/7/2021 (Permalink)

Icicles on Atlanta home We are available 24/7!

Learn how to recover your property following an ice storm

Ice storms in Atlanta can lead to significant damage to properties. These damages need to be urgently dealt with to prevent any long-term complications to the property. It is essential not to hesitate to reach out to a professional storm damage restoration company. 

The team at SERVPRO of Downtown Atlanta is highly equipped with knowledge, experience, and tools to tackle these disasters with confidence and success. They are available all around the year, 24/7, to provide expert services during storms and disasters of all scales. 

Ice storm recovery 

An ice storm's aftereffects can seem highly daunting, so the first and foremost thing to do is stay calm and composed. Remaining calm will allow you to focus better on your property's management and recovery and make better decisions. First, confirm that everyone in your family is safe and transferred to a dry and warm place. It is recommended to vacate an ice-damaged area. When an ice storm hits, ensure that the walkway and driveway are cleared of snow build-up and apply de-icing product to avoid any chances of slips. 

Document the ice storm damages

It is essential to document all the losses by taking photographs of absolutely everything and making a list of damaged materials. Documentation and proof can come in handy for home insurance claims. Restoration experts at SERVPRO know what kind of images insurance professionals are looking for; they will take all the necessary images and help you get back on your feet. 

Getting the recovery process started as early as possible will save you more money in the long run. When water damages sit for too long, they can begin to cause secondary damages to a property's structure. To avoid further damages to your personal belongings, you will want to remove any vital furniture or personal documents to a safer place away from the affected areas. 

What are Ice dams?

The majority of home damages following an ice storm are Ice dams. An ice dam is caused by the accumulation of ice on the edge of a roof that prevents water or melting snow from draining off the roof. Water from melting snow refreezes towards the edge of the roof and forms an ice dam. 

How do ice dams cause water damage?

Ice dams prevent water from melting snow to drain off the roof and instead cause a water backflow. A property will be left with loose shingles and water leaking within the roof, ceiling, and walls within no time. Additionally, the heavyweight of ice dams can lead to structural damage and misalignment of gutters, causing the water within the gutters to get misdirected and accumulate around the property leading to severe water damage. 

How to check for ice build-up?

Ice build-up needs to be monitored very closely as it can lead to devastating consequences for a property. Observe closely to assess the level of ice that has built up over the roof. Most roofs can handle a substantial amount of ice without collapsing, but it's not uncommon to experience a collapsed roof or loosened shingles after an Atlanta ice storm. 

When an ice storm hits, look for icicles around the roof and gutters. Icicles can be dangerous, and regardless of their position and orientation, they should be dealt with thoroughly once it is safe to be outdoors.

Also, the presence of ceiling water stains, seepage, or chipping paint in and around exterior walls may suggest significant ice build-up. It is strongly recommended to contact a professional ice damage restoration company to restore the property. 

Does insurance cover ice damage?

The insurance policies on damage caused by an ice storm are somewhat challenging to grasp. It is common for damage to windows and roofs caused by high-speed wind and falling trees is generally covered by standard insurance policies. 

Water damage caused by burst and frozen pipes are covered by insurance if the pipes were previously in healthy conditions. If the water damage were due to negligence and not the ice storm's extent, it would not be covered by insurance. Furthermore, insurance may cover the cost of repairing or replacing a collapsed roof following serious damage due to an ice storm.

Contact the professionals at SERVPRO of Downtown Atlanta if your Atlanta property has recently been affected by an ice storm. Our IICRC certified professionals are available 24/7 for all emergency and non-emergency calls. 

Is Atlanta Wind Damage Covered By Homeowners Insurance?

3/29/2021 (Permalink)

Wind damage to commercial building in Atlanta We are ready for any size wind damage disaster!

Learn what to do when wind damage affects your Atlanta property!

Homeowner's insurance has policies that cover certain losses and doesn't cover other damages. It is essential to closely read every detail in an insurance policy to know what losses are covered and what is not. A homeowners insurance claim typically covers damage caused by wind. It further covers damage caused by hail, rain, or snow driven by wind that enters the property and causes damage due to wind. Additionally, homeowners insurance will cover damage caused by trees fallen due to wind. 

Did wind damage recently affect your property? 

There are few things to keep in mind when deciding what to do when your property gets affected by wind damage. Following are the factors to consider before taking any action:

  • Intensity/severity of the damage.
  • Time at which the damage took place
  • The location of the property that got affected.

Restoring the property could be a complicated procedure but keeping the above factors in mind clarifies where to begin. The immediate response would be taking emergency action by securing the doors, windows, or any other entranceway to avoid further destruction to your property. 

Secondly, pay attention to any water leaks inside the house. Avoid secondary damages by mitigating all water leaks early on. After mitigation, there may be a need to reconstruct the property partially or entirely; it depends on the severity of the wind damage. Wind damages require prompt action. The team at SERVPRO of Downtown Atlanta are known professionals at disaster restoration services. They are highly trained specialists that can cater to wind damages of all forms and sizes. 

What is wind?

The wind is a motion of air and moves due to differences in air pressure. It could be a gentle breeze or a natural disaster such as tornadoes and hurricanes. 

How does wind cause property damage?

The higher the wind speeds, the higher the chances are that restoration will occur. At times the wind storm can cause massive destruction, and it can worsen the situation if the wind storm contains rain. Water from the rain could exacerbate the problem by causing water damage to the interior of a property. 

The damage caused by the wind depends on several factors, including speed. High-speed winds can cause severe damage to the structure of the property and the area surrounding it. It is common for Trees or their branches to fall on a property's roof and cause roof damage. 

How to identify roof wind damage

Various factors help in the identification of roof damage caused by the wind. Some of them are as follows:

  • Missing shingles: Appearing as unconcealed patches on the roof.
  • Curling shingles: The roof's surface is most prone to undergo any damage caused by the wind. On these edges, the shingles start to peel off and begin deteriorating the roof's structure.
  • Leakage in the roof: Seepage leads to discoloration of the roof

SERVPRO helps with insurance claims

The whole process of recovery following a wind storm can be highly daunting. Fortunately, the storm damage repair professionals at SERVPRO of Downtown Atlanta are preferred insurance vendors amongst the most reputable insurance companies. When you contact us, you will be at ease knowing that we will help you through the duration of your homeowner's insurance claim.

The IICRC certified professionals at SERVPRO know what to look for when there is property damage after high winds pass. They will inspect your property and roof to assess the severity and cause of damage due to storm, wind, or other factors. Then they will provide you with the adequate and necessary repairs needed for the overall estimated cost for restoration services. These details will provide you with sufficient information needed to help file for insurance claims and understand the policies applicable for repair.

Understand Why Black Cobwebs Are On the Ceiling After A Fire

3/15/2021 (Permalink)

close up shot of a soot web after a fire Contact the soot and smoke cleaning professionals today!

Soot webs are also known as black cobwebs

You may have seen some black webs dangling in ceiling corners if you have ever been to a property that just had a fire disaster. They seem to be cobwebs coated with soot at first sight. The majority of our customers would comment on their lack of cleaning ability. Luckily, these "webs" aren't really webs from a spider.

Our fire restoration experts have seen quite a number of fire-damaged properties. When it comes to the ceilings and walls, the extent of the damage can be evident. However, sometimes, the most severe damage is hidden in attics or between walls; it is undetectable until we dive in with further inspection. The black spider webs that come out of nowhere just after a fire are among the most apparent fire damage indicators.

What are the black cobwebs after a fire?

Soot webs, also known as soot marks, are formed when ionized soot particles attach and stick together. Soot particles are most common in ceiling corners, where the surfaces and air are colder. If you come across soot webs in your house, don't touch them because they're very sticky.

Soot webs, also known as "Black Cobwebs," are often confused as spider webs. These spider webs are known as "Soot Tags" and have nothing to do with real spider webs. In the case of a fire, spider webs will burn up very quickly.

The science behind soot webs

When petroleum-based or synthetic materials catch fire, black cobwebs, also known as soot tags, are formed. Soot forms and binds together in long strands during a fire, resulting in black web creation on ceilings and corners. 

The heat from a fire travels into cooler regions; as the air tries to maintain the equilibrium. Since soot is transported through the air with heat, soot particles accompany the air into cooler areas with weak circulation and then concentrate.

The ionization process of burning (especially) synthetic materials such as polymers and rubbers, produces charged smoke particles that can attract onto specific surfaces and to each other, developing chains and gradually web-like formations. They form in conditions known as wet smoke, which includes low heat or a smoldering environment.

In short, soot is a combustion product, and when the particles are charged, they quickly form soot tags or long chains of soot marks. So, while it seems like a bunch of soot got caught on old spider webs, it's a completely new structure.

What is the best way to clean up soot?

If soot webs go untreated, the acidic particles in the soot will damage your property and appliances. Homeowners should keep in mind that they should never try removing it themselves without proper chemicals as it can cause further damage to the walls and ceilings. 

When it comes to smoke damage on surfaces, our technicians take the following measures to ensure that the best cleaning agents are chosen:

  • Testing whether they're dealing with wet or dry smoke residues.
  • Scoping of services to make sure that cleaning methods chosen do not harm surfaces
  • Using specialized tools, like chemical sponges designed to remove soot

To start the soot cleaning and stage smoke reduction of our fire damage restoration procedure, SERVPRO will use air scrubbers with HEPA (High-Efficiency Particulate Air) filters to clear impurities and odors from the air.

Following that, our professionals will use HEPA vacuums to effectively trap ash, soot webs, and dust spores that have blanketed your walls and ceilings. SERVPRO will also use approved chemicals to disinfect and extract odors from both horizontal and vertical surfaces of the contaminated region as a precaution.

Why contact SERVPRO

No fire damage is the best sort of fire damage. SERVPRO is a renowned company in the industry, and it has been serving customers in Atlanta since 1967. If you want your everyday life to be normal again after you have suffered fire and smoke damage, SERVPRO of Downtown Atlanta is the most reliable option for you. 

While we hope you never encounter soot damage in your home, and if you do, call our fire damage restoration team to make the fire "Like it never even happened."

Our team is fully equipped with state-of-the-art tools and has the knowledge and experience in restoring fire damage in no time. We offer 24/7 emergency services to our customers, so contact us today!

Quickly Get Back To Normal Life - 6 Steps in the Home Insurance Claims Process

3/1/2021 (Permalink)

Servpro professional working on a home insurance claim Contact the restoration professionals today to help with your home insurance claim!

Learn how SERVPRO can help you with your home insurance claim!

A home insurance claim can become an emotional process, depending mostly on the amount of damage present. Understanding your insurance policies and how to file a claim with your home insurance company will let you decide what to do next and (hopefully) squash the tension. 

In this blog post, we will go over how the home insurance process typically goes and how you can get back to normal life before the disaster happened.  

6 essential steps in the home insurance claims process

When a disaster happens, the first thing your need to do is collect evidence; take pre mitigation pictures, and make videos of all of the damage to your property. The images that you take will help your insurance adjuster understand what exactly needs replacing. 

  1. Call your insurance company as soon as possible so that they know about the loss.
  2. Meet with your insurance adjuster: Throughout the restoration process, the adjuster will help with all inquiries, details, or reassurance at any time. 
  3. Protect what remains: Do not put yourself in any danger, but save any undamaged items. 
  4. Submit a list of your items that were destroyed or damaged. Share the list, along with each item's worth, with your adjuster. Having the damage written gives them a clear understanding of what needs to be done & how much it would cost to do it.
  5. Your adjuster will help you get estimates to restore and rebuild what has been destroyed, and they will typically consult with a contractor who will work on your house. 
  6. Start the restoration process.

We understand that your insurance company needs to be in the loop when a disaster happens to your property. In many cases, you need to act fast, and the best course of action will be calling the IICRC certified professionals at SERVPRO to help you mitigate the situation.

We have experience working with all insurance companies. In fact, we are a preferred restoration vendor for many of the leading insurance companies! 

Before you call SERVPRO do the following:

Find out your insurer's time limit

Your insurance contract will provide specifics about how much time you are allowed to take to file a claim, and most states have rules and time limitations for both you and the insurer to keep the procedure moving. The key is to ensure that all the necessary paperwork is given within the time constraints mentioned in your policy.

Take precautionary measures and substantiate the losses

If a delay would lead to additional damage, don't wait for your adjuster to make the first move. Contact a restoration contractor, like SERVPRO that can cover a damaged roof with plastic tarps to keep additional damages from occurring.

Keep track of additional costs

When your home is damaged to the extent that it is uninhabitable or unsafe, make sure to track all meals, hotel, and associated expenses, keep receipts so that you can be compensated. Many insurance policies provide loss-of-use coverage for these expenses.

SERVPRO can help you file your home insurance claim

In the industry, SERVPRO is a renowned company, and it has been serving clients since 1967. SERVPRO is aware of how daunting filing a claim after you have suffered loss can be. Rely on us for the job; we can take care of it all from restoration to rebuild. 

SERVPRO of Downtown Atlanta can provide an itemized inventory of all of your belongings that were damaged. We will provide you and your insurance adjuster with a report and pictures of items that were damaged. We provide our customers with accurate, fast information needed to make sound decisions. Call us for 24/7 emergency services.

How to Clean Small Amounts of Soot

2/15/2021 (Permalink)

Soot damage in Atlanta garage The professionals at SERVPRO are available 24/7

It's best to leave soot cleaning to smoke restoration professionals

Fire disasters are notorious for causing severe amounts of damage to a property's structure.  

One of the most typical fire damage consequences is the development and deposition of soot on walls, surfaces, floors, interior, and exterior surfaces. Homeowners experiencing soot damage should first ensure adequate ventilation within the space; open up all windows and doors. 

For safety precautions, it is best to wear a PPE. Your PPE should consist of a respirator, gloves, and clothing when coming in contact with soot. Any surfaces and items that aren't damaged by soot should be covered and secured to avoid contamination. It is best to move all unaffected furniture to a different room or space to prevent any possibility of contamination. 

What is soot? 

Soot consists of dry and dusty tiny particles of carbon that result from incomplete burning or combustion of wood, oil, coal, and organic matter. Soot can adhere to pretty much any surface, and it commonly attaches to carpets, walls, floors, tiles, furniture, or heating and air-conditioning systems. Soot can be very resistant, and simple household cleaning techniques may make it worse and spread it. Professionals should handle the cleaning of soot and restore fire damaged items to ensure total removal. 

What materials can soot damage?

Soot can become adherent to any surface and leave permanent stains. Typical materials that need soot removal are bricks, stones, drywall, and wood. All home furniture can also be damaged by soot and will need to be professionally restored. 

All furniture that is damaged by soot, cleaned at another location to avoid the spread of soot. SERVPRO of Downtown Atlanta takes all fire-damaged materials to their warehouse for cleaning. 

How the professionals clean soot 

Fire restoration professionals will begin the soot cleaning process by using a soot vacuum and a soot sponge. They will carefully vacuum the surfaces and gently evacuate any loose soot particles. 

They will use a soot sponge to wipe off the damaged layer of soot on surfaces. Using a soot sponge is vital to the cleaning process and needs to be done carefully to avoid any additional spread of soot. Use the soot sponge only and avoid mixing the use of any other types of cleaning equipment. 

Leave the soot cleaning to fire restoration professionals 

The removal of soot requires deep cleaning and is a tedious process. In smaller areas, it may be manageable to try and clean the damage yourself. Yet, most people find it hard to effectively clean up even smaller areas as they don't have the adequate experience to clean soot. 

When dealing with significant damage, you must leave the job for professionals. SERVPRO offers professional fire damage repair and restoration services to clean your property effectively. They provide excellent services and are experts in deep cleaning soot and removal of the smoke odor. 

Contact the professionals at SERVPRO of Downtown Atlanta today! Upon calling, you will receive IICRC certified fire damage professionals who will use industrial degreasers to remove severe soot damages.

A Faulty Sewage System May Be to Blame For Toilet Bubbles

2/1/2021 (Permalink)

Toilet caused back up after a storm SERVPRO of Downtown Atlanta is ready for any size water damage!

Understand why a toilet is bubbling and making strange noises during a storm 

Are you confused about why your toilet water is bubbling when it rains outside? Are you wondering how to navigate such a situation? If yes, then this post is for you. The professional storm damage team at SERVPRO of Downtown Atlanta has the answers for you!

Common causes for a toilet to bubble 

When a wet venting system (plumbing vents) is in operation, and several drains flow down into one pipeline, toilets will flush and head to a septic system. However, when there is a blockage in a pipe, sewage water can return to your shower, toilet, and sink. 

A gurgling toilet means that negative air pressure (suction) is built up, forming a kind of airlock in the drain line. Air flows freely via the lines in a well-functioning sewer system, avoiding negative air pressure, so waste can perfectly flow down and out. Gurgling in the line suggests unusual suction formation. Eventually, the negative air pressure will be released, pushing air back through the drainage pipe and into your toilet bowl. You will hear a gurgling noise when this occurs, and possibly the water in the bowl may bubble.

What to do when your toilet is bubbling during a storm 

The first thing you should do is check the area near the septic system for damp spots or standing water. Whether you notice any standing water or not, you should ask your neighbors if they face a similar issue. You will know if the problem is only occurring in your home or the entire neighborhood by asking your neighbors. If you are the only one with the issue, rainwater may be directly pouring into your sewer system. 

Another possibility is a sewage blockage in your sewer line, causing your toilet to bubble. Toilet bubbles and gurgling are usually caused by excessive water trying to go down a moderately restricted pipeline. Rainwater could have gotten into your sewer system through a cracked pipe or a sump pump in the basement.

Toilet bubbles may lead to water damage

A bubbling toilet can cause various problems to your home in the long run. Such unnoticed small issues can result in plumbing problems in the future and even toilet water gushing out of the toilet and spewing all over your house. If you find yourself with a bubbling toilet during a storm, you need to contact SERVPRO for professional help. 

As mentioned, water from a bubbling toilet can eventually cause excessive water damage. Your sewage system is not designed to handle rainwater, and if this occurs, it will ultimately cause a back up into your home. Water damage will cause damage to the walls, ceilings, electrical systems, and floors. Since the water damage will be caused by contaminated water, all contaminated items will have to be removed, and an antimicrobial agent will have to be applied.

Why choose SERVPRO for water damage restoration

The worst problem caused by a blocked sewer system is that all the waste that builds up within your house will be exposed to you. To avoid being exposed to contaminants, sewage water damage must be controlled and restored by water damage specialists.

SERVPRO of Downtown Atlanta is a renowned company, and it has been serving clients since 1967. If you want your everyday life to be normal again after you have suffered damage from storms and heavy rainfall, SERVPRO is the company to call. 

Our team is fully equipped with state-of-the-art equipment and has the appropriate IICRC certifications to restore water damage in no time. We offer 24/7 emergency services to our customers; give us a call today!

How Long To Run a Dehumidifier After a Water Leak?

1/18/2021 (Permalink)

Servpro Dehumidifier SERVPRO uses advanced drying technology on all jobs.

Water Damages Require Air Movers and Dehumidifiers

Effective equipment is required for the remediation of water damage. Dehumidifiers and air movers can dry carpets and sub-floors and any hardwood surfaces. They also are useful for drying out water damaged ceilings, upholstery, and walls. 

If you have witnessed severe water damage, you understand how challenging it is to restore a property to its original state. The length of water mitigation will be based on the amount of water and its location. 

The length you have to operate the dehumidifier relies on various variables, such as the severity of the water leakage and the region subjected to humidity. One known method to shorten the time of dehumidification is by utilizing a closed drying system.

All dehumidifiers collect moist air from the cool coils that condense, absorb, and expel the moisture until the now-dryer air returns to space. When the air in the room gets drier, the droplets will evaporate. Moisture embedded in pillows and other impacted materials can be eliminated. 

What Is A Dehumidifier?

A dehumidifier is an electronic appliance that lowers and retains the intensity of humidity in the air, generally for health or convenience purposes. 

SERVPRO uses dehumidifiers to quickly dry a wet structure. Our high-quality dehumidifiers can minimize stinky odors and reduce the possibility of mold development by removing moisture from the atmosphere. 

Many dehumidifiers arrive with a meter that tests the relative humidity in your home and allows you to adjust the humidity to the amount you like.

Dehumidification Will Stop Mold Growth

If you've got a mold issue in your house, don't delay. Mold will grow as soon as it has a supply of water. When a room's relative humidity rises, the mold will begin to show dark black spots on walls, fabrics, and much more. Dehumidifiers avoid mold growth by lowering the relative humidity in a room.

It is common for rooms that do not have quality ventilation to have mold issues. Common places for mold to develop is inside an attic, crawl spaces, and in the bathroom.  

Using a dehumidifier in the common places will help stop the growth of mold. Make sure that you work on finding the cause of the growth. The source of the moisture should not be neglected; neglecting may cause mold growth to occur again in the future.

How Long Will The Water Damage Equipment Stay On-Site?

Unfortunately, it's difficult to tell how long water damage equipment will remain in your home. The time can vary based on the level of water damage, the region's extent, and the kind of dehumidifier.

At SERVPRO, our goal is to have your property dry within five days. The dry time can vary on the size of the water loss, the category, and the number of contents. In some cases, we have had to leave dehumidifiers on-site for prolonged periods due to mold growth. To get your property dried as quickly as possible, we promise to dispatch our heors as soon as we receive your initial call. 

When it comes to water damage, it is essential to get in touch with the SERVPRO of Downtown Atlanta water damage repair specialists to help find an appropriate and prompt solution. When our squad arrives, we perform standard water damage repair operations taught by the IICRC. Restoring water damage includes qualified experts who understand how to cope with all possible implications. All of our water damage repair experts are well qualified to handle any size disaster. 

How to Clean Water Damaged Furniture

1/4/2021 (Permalink)

water damaged couch A piece of furniture that has been damaged by black water needs to be thrown out.

Depending on the type of water damage, your furniture may or may not be salvageable

When it comes to salvaging the water damaged furniture, it is only the type of water damage that can explain whether your furniture will possibly survive the flood. Salvaging the water damaged furniture must be thoroughly examined before moving forward. The category of water that caused the damage plays a significant role. There are various categories and sources of water leakage, all leaving different impacts. You can sometimes clean water damaged furniture, but it might be worth replacing it in most cases. 

Types of water damages

Whether you own a home or a property, water damage is a serious calamity that needs immediate mitigation and repairs. Here are the three different kinds of water damage that you may face:

Clean water- is the kind of water damage that possesses a lower potential risk as it typically comes from your plumbing system's supply lines. It is the overflowed water due to damaged pipes and is toxin-free. It poses no threat to your health at all. 

Greywater- this is minimally contaminated water that might include some chemicals or toxins in it. It is the overflowed water from your toilets or washing machine, which may or may not be harmful. 

Blackwater- this is the most extreme kind of water damage. This water typically contains toxins causing all damaged furniture to be non-salvageable. Sewage water, groundwater, or seawater are typical examples of black water. Blackwater damaged furniture must be removed from the property immediately. 

What kind of water damaged furniture can be cleaned? 

Water damaged furniture is impossible to clean when the damage is categorized as black or greywater. It is best to always throw out pieces of furniture that have been severely damaged by black and greywater. On the contrary, if you experience clean water damage, your furniture can be cleaned when dried in a short time frame.  

Did you know that furniture made up of solid wood is more likely to be salvaged than upholstered furniture?

Upholstery is challenging to clean up, but you can kill most bacteria or germs by treating it with high-temperature water and an antimicrobial solution. Once it has been professionally treated, it must be dried or appropriately humidified to remove all unwanted moisture.

Water will quickly penetrate the wood and cause harm to wood furniture. In the case that wood furniture has soaked in the water for days, it will become unsalvageable. Wood furniture will need to be professionally analyzed, so the best course of action can occur to clean the water damaged furniture. 

Mattresses are pieces of furniture that absorb water very quickly and can provide a home for mold and bacteria to grow. If the mattress has not been subjected to flooding for an extended period, you might as well throw it out because of the high level of contamination. 

2 DIY steps to drying wooden furniture

Water damaged furniture can be difficult to salvage, and when it comes to wooden furniture, it needs extra care. To properly recover your wooden furniture, you need to follow these set of steps: 

1) Dry the furniture

The first thing to do is dry the water damaged furniture thoroughly by exposing it to the sun. 

2) Use a sander

Wood furniture that has undergone water damage may splinter. If splintering occurs, you can use a sander after drying to give the furniture a smooth finish.

If you have recently had water damage in your home or business, it is best to contact the professionals at SERVPRO. SERVPRO of Downtown Atlanta offers high-quality Water mitigation services to take care of your water damaged furniture with their optimal expertise. Our IICRC certified technicians are on call 24/7, 365 days a year.

What Are Popular Causes of Water Leakage in Buildings

12/23/2020 (Permalink)

water leakage from foundation crack A cracked foundation can cause major water damage

Know what to do to prevent water leakage 

Water building leakage or water seepage is among the leading causes of widespread structure faults. The professionals at SERVPRO have seen water penetrate a building by various routes – from damp building materials during the construction process, leaking roofs, water features, and leaking water pipes. If the origin of the water leakage is left unsupervised, it may cause substantial visible damage, often involving very costly structural corrections.

Water leakage can be tough to distinguish the precise cause. 

Popular causes for water leakage include:

  • Floor seepage from the drain pipes 
  • Faulty or damaged water-resistance of bathtub coatings
  •  Leaking in the higher, opposite, or your own flat water source pipes
  • Invasion of rainwater

In most situations, water leakage is caused by leakage from faulty water tanks, sanitary fittings, or drainage systems. Typically, these defects can be repaired by certified water damage professionals. Owners should immediately contact a company like SERVPRO to determine the source of the building leakage.

What Can You Do To Prevent Water Damage?

Water damage is among the likely reasons for property damage, but it is not purely seasonal. Use the following measures to ensure that your building remains safe from water damage throughout the year:

  • Check carefully for holes and leaks and make the required repairs instantly.
  • Inspect the sealing and caulking of all-around showers and bathtubs to ensure they are airtight and sealed properly.
  • Annually inspect hoses associated with water heaters, washing machines, and refrigerators.
  • If you experience water leaking during the rainy season, it can indicate that your durable cement floor and basement walls have eroded. Hire waterproofing professionals to close sensitive areas to avoid seepage.
  • Check the gutters to see if the gutters are drooping. Damaged gutters can cause rainwater to leak in a building. 

5 Common Types of Leaks

Knowing the prevalent forms of building leakage will allow you to quickly mitigate and repair small issues before they are likely to cause significant water damage to your property.

  • Toilet leaks
  • Plumbing leaks
  • Ceiling leaks
  • Faucet leaks
  • Hot water leaks

Leakage Problem from the Neighbor in Above Flat

Among the most significant concerns that people face is leakage from the flat overhead or above. That is generally caused by leaking pipes or the lack of adequate insulation content in areas like washrooms. Water can seep into the littlest of gaps and cracks, so leaking problems are likely to occur eventually if the structure is not maintained correctly. 

In the event of water leakage from the flat above, the tenant of the above flat shall be responsible for carrying out the water damage costs. We have seen condo owners in the above flats claim that water leakage isn't their responsibility and should not be held accountable for it. This type of reasoning is the leading cause of dispute in the event of building leakage problems.

The first course of action is speaking to the apartment owner above and requesting them to address the matter respectfully. Ensure to clarify to them that the dilemma will inevitably impact them, whether now or later. If they still do not comply to get the water damages mitigated, it will be a good idea to get the building owner involved.

Who to Call When You Find Commercial Water Damage

Commercial Water damage presents a considerable risk to commercial facilities, mostly because they use far greater water volumes than residential homes. 

If not gotten rid of promptly, excessive water in your home may cause mold damage and cause costly damage to your home's structure and furniture. If the worst happens, get in touch with the SERVPRO, the Commercial Water Damage Repair Specialists, to quickly find an appropriate and prompt solution.

When our squad arrives, we perform increasingly challenging water damage repair operations. Remedying water damage includes qualified experts who understand how to cope with all possible implications. All of our water leakage and damage repair experts are certified by the IICRC.

Call us at (404) 835-0200.

4 Steps To Repair Water Damaged Ceiling

12/7/2020 (Permalink)

Water Damaged Ceiling Call Atlanta water damage professionals today!

Home water damages need to be addressed quickly

Water damages can be troublesome. Imagine relaxing in your living room, and then you start to notice water droplets pouring down from the ceiling. 

The IICRC certified professionals at SERVPRO has heard it all when it comes to water damage stories; bathtub overflowing, dishwasher flooding. No matter which type of water damage you’re dealing with, we will provide you with the best and the most accurate solution for repairing a water damaged ceiling. Let’s discuss the solution in detail:

Steps to repair water damaged ceiling

Remember getting worked up from water damage won't do you any good; You have to deal with the situation calmly and take one step at a time. Don’t panic; follow the steps accurately one by one, and you’ll have no problem at all. Without any further ado, let’s start: 

1- Spotting Water Damage

Is there a blistered or discolored spot on your ceiling? Do you notice any peeled regions? It might be a water damaged area! 

Conduct regular ceiling inspections for water damage so that you can avoid any secondary water damages.

2- Identifying Water Source

It can become challenging to find the source of the leakage, especially if it’s coming from distant areas. Many ceiling water damages are the result of a leaky roof damaged by hail or an ice dam. Clogged gutters can also be the culprit. Without getting up in the attic of your home, it will be difficult to tell if your roof has storm damage. 

Indications for roof damage:

  • Insulation is wet in the attic
  • Water appears brown
  • The ceiling is wet after rain

If you have a two-story establishment, water on the first-floor ceiling is most likely from frozen, burst pipe, or other plumbing issues. Look for these signs:

  • Drastic weather change
  • There’s a steady leak
  • Clear water damages 

3- Removal of Damaged Ceiling

You need to remove the damaged portion and dry the area as soon as possible. After removing the water source, you can remove and replace the area of contamination.

You can put on safety goggles and a dust mask to remove all the wet materials. 

It would be best for water damage professionals to repair the water damaged ceiling. Water mitigation professionals will use drying equipment paired with specialty drying techniques to generate enough airflow for removing unnecessary mold growth. 

4- Repairing the damaged part

Now you need to restore the ceiling from the damage. For this, first, make sure of the thickness of the existing drywall. Cut a patch to fit the hole, and then screw the patch into the place on the wall. When you hire the right restoration company will be able to put your ceiling drywall, "Like it never even happened."  

When To Call For Help

You need to stabilize the issue as soon as possible to avoid far spread consequences. If not dealt with in time, water damages can result in faults in the infrastructure of the home and even cause mold damage. Keep in mind that some effects of the damage can take weeks to appear. 

Address the situation calmly, remove the damaged materials, dry the damaged ceiling, repair the ceiling, and know when to call for help.

Call Atlanta water damage professionals immediately if the water damage to your home ceiling gets out of hand. SERVPRO of Downtown Atlanta is a well-known water restoration company in Atlanta and has helped thousands of customers repair water damage. 

Call us at (404) 835-0200.

Mold Removal Services In Stone Mountain GA

11/23/2020 (Permalink)

SERVPRO Professional cleaning mold in Stone Mountain home Contact SERVPRO for mold cleaning in Stone Mountain GA

Mold damages need to be handled by professionals

Mold can find its way inside your Stone Mountain home no matter what the outdoor temperatures are. Within a matter of days, mold can start growing on walls, toys, and clothes. Your house and the things in it will go from prized possessions to musty relics in a short time frame. 

The CDC highly recommends that you get professional mold removal services when you notice mold in your home. You can trust SERVPRO of Downtown Atlanta, a renowned mold damage company near Stone Mountain, GA, to ensure the highest quality work!

What Is Mold?

Mold is a kind of fungus that can be formed both indoors and outdoors. Mold produces spores that can move in the air and have the potential to cause serious problems. Mold quickly grows on materials like fabric, wood, glass, paper, and even plastic, meaning that most household items are prone to mold damage

The problem with mold is that it can come inside your home in several ways. It can infiltrate through air vents and windows, attach to people or clothing. SERVPRO mold damage professionals know that mold will quickly grow in areas where flooding or water damages have occurred. When there is water damage in your home, you will find that mold grows in places where the air cannot circulate, such as behind cabinets. 

Why Should You Get Professional Help?

One of the most fundamental reasons for mold growth in Stone Mountain is damage caused by water leaks. SERVPRO will ensure that all the water damage is restored and mold is removed from the premises so that our mold damage customers can maintain a healthy lifestyle. When you hire SERVPRO of Downtown Atlanta, they will take the following steps to ensure clean and safe living conditions:

  • We make sure that our clients receive professional mold assessment to find and fix the root of the mold problem to prevent any future issues. Whether it is the water damage causing mold damages, or any other reasons, we will professionally assess it and fix the issue for you!
  • SERVPRO ensures that the mold in the premises is adequately treated with an antimicrobial, preventing future mold problems. Our IICRC trained staff will clean all the affected areas and use professional equipment to prevent further mold formation.
  • Apart from just mold restoration, we will also give our customers expert advice to prevent future mold buildup in the house, such as water damage prevention. 

Professional Mold Remediation in Stone Mountain GA

SERVPRO of Downtown Atlanta is a certified mold restoration firm and has all the experience and knowledge to ensure complete customer satisfaction. With the use of state-of-the-art technology and equipment, our customers will get what they deserve - the absolute best. If there is any damage, whether it is water or mold, we will ensure that your property is restored in as little time as possible. 

Our mold removal experts in Stone Mountain, Georgia, are just a call away; make your property a safer place to live. 

Call us at (404) 835-0200.

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Who to Call For Water Seeping Up Through the Floor

11/9/2020 (Permalink)

water damage seeping through wood flooring planks We offer advanced water inspection, extraction, and drying equipment!

Some Water Damages Can Go Unnoticed for Months 

Water seepage can cause immeasurable damage to your house, especially if you have hardwood flooring. It can cause the floors to swell up and become uneven, causing severe wear and tear to not only the structure of your house but also its contents. Luckily for you, SERVPRO is a water damage repair company and has been the go-to water restoration company since 1967.  

Water damages come in various forms, and many of these tend to go unnoticed for months. A lone leaking pipe, water damage in the basement, or water through window sills are common examples of damage that may not stir immediate attention. If these problems go unnoticed for too long, more severe problems will arise. It’s necessary to do a regular check of your house to ensure that your home does not have any water damages.

Water seeping up through the floor

Water seeping through the floor needs immediate attention. After all, no one wants their beautiful home to be damaged at the hands of unwanted water.  

If you notice signs of water damage on your home’s floors, then the first thing to do is give SERVPRO a call. SERVPRO knows the appropriate steps to take care of your water damage situation. Before the water damage professionals arrive, you should try to locate the water entry source and contain it as much as possible. 

4 signs of water damage

Pinpointing the existence of water damage is not always easy since its signs come in several different forms. Four of the most common signs include:

1) Spotting

Patches of water stains on ceilings and walls are telltale signs of water damage, especially when the stains are wet and dark. 

2) Wall Damage

Cracking or bubbling paint is also a precursor of water damage as this indicates water pooling up within the walls and resulting in a weakened wall coat

3) High Water Bills

If you’ve experienced a sudden rise in your water bill, then this is reason enough to check for water damage as this could indicate an overlooked leak

4) Damp Smell

Water damage leads to dampness, and dampness has a very noticeable smell, particularly if it accumulates in an enclosed space. So, if you notice a damp or moldy odor coming from your home, then it’s best to get it checked for water damage

What does floor damage due to water look like?

How water damage physically affects your floors will differ depending on the type of floor that you have. Although floor damage by water can happen to any kind of flooring, it is most prone to hardwood flooring. 

There are some telling signs to look for to spot water damage on hardwood floors, such as: 

  • Buckling– separation of the upper layer of the floor from the subfloor
  • Change in Color– any new color formations on your floor, including dark patches, can be a result of growing mold
  • Smell– unpleasant odors are often due to pooling water and mold
  • Crowning– shrinking of the floor caused by a lack of moisture
  • Warping– the appearance of bubbles and cracks in the floor  

As for carpeted and tiled floors, water damage will appear as water seeping through the floor and cause pooling. 

Ways water can enter the home

When looking at water damage and repair, it’s imperative to know how water can enter your home in the first place. After all, if you know the source of entry, then prevention is more effective. 

Here are some common ways water enters the home: 

  • Foundation Cracks– this takes place on the basement floor where excessive pressure pushes up water to the surface
  • Window Sills– if your house is exposed to excessive moisture levels, this may cause water to accumulate in the window sills. Water from window sills can then seep down to the basement and effect flooring and walls 
  • Foundation Footer– if there is a gap left between the footer and its adjoining surface, then this can act as an entryway for water

SERVPRO can restore water damage to flooring

If you’re experiencing water damage to your home, then there’s only one thing to do: call SERVPRO of Downtown Atlanta. Masters at going about water damage repair, they will have your home back to new instantly. 

With their IICRC trained team of water restoration experts and 24/7 availability, SERVPRO is the perfect choice for all your home water restoration needs. Once you get in touch with them, they’ll guide you about how to prevent further damage as they rush to the scene.

And the best part is that their service is 100% reliable as they use state-of-the-art equipment to restore any area, no matter the size.

5 Tips To Prevent Atlanta Sewer System backup

10/26/2020 (Permalink)

Atlanta sewage system backup Sewage Backup or Toilet Overflow? Call Us Today – (404) 835-0200

Trust the professionals at SERVPRO to clean up the dirty water from Sewage systems backups. 

Atlanta Sewage System History

Did you know that in the 1990s, the city of Atlanta got sued because its sewage system was polluting the Chattahoochee River and other waterways? Since then, the city of Atlanta has been making progress in stopping sewage pollution. They have been doing this by limiting the amount of rain that combines with sewage in their sewage system. 

Heavy rainstorms can overwhelm sewage systems and lead to the sewers releasing untreated sewage. Here at SERVPRO, we have seen the aftermath of heavy rainstorms and sewage backup.

SERVPRO Atlanta Sewage System Backup Cleaning 

SERVPRO is here to help when your Atlanta sewer system has backed up, or your sump pump has failed. Sewage damage will leave a big mess on your hands. A mess that only a professional restoration company can adequately mitigate. 

In some cases, the water damage in your basement is not a sewer backup problem. We have seen some water damages caused by poor soil grading around the exterior of your house. We have also seen water damages from foundations leaks. Whatever the cause, SERVPRO can help. 

Your Atlanta home insurance company may cover a sewage system backup or sump pump failures. The professionals at SERVPRO of Downtown Atlanta have years of experience working with insurance adjusters to ensure that property owners are getting reimbursed the proper amount for their property damage. We will document the complete loss from beginning to end and take a record of the equipment used. 

Even though we love getting new customers, we think it is best to prevent sewer backups in the first place. 

5 Tips to prevent Atlanta Sewer System backup 

Plumbing is one of those things that we often take for granted until something terrible occurs. The following SERVPRO tips can help you prevent an Atlanta sewage system backup.

1) Avoid flushing anything other than toilet paper down the toilet

Items other than toilet tissue can cause a toilet to overflow.

2) Don’t wash grease down the drain

Grease solidifies as it cools, which can clog up pipes and enhance your chances for a sewage backup. It is best to allow hot grease to cool in a safe container and then throw it away with your regular garbage. 

3) Avoid washing oils down the drain 

Oils can cause buildup in your pipes the same way grease can.

4) Check your home for rooting issues 

Shrubs and trees can make their way into your Atlanta sewage system line. A cracked sewage system allows for debris to build up and cause a backup. We recommend calling an Atlanta plumbing professional if you are having issues with tree roots. We have heard many homeowners benefit from replacing their current home piping with plastic piping.

5) Get your Atlanta sewage system inspected regularly 

There are many trained, trustworthy professionals that can give your sewage system an inspection. 

SERVPRO Relationships

SERVPRO of Downtown Atlanta has built relationships with many plumbers and sewage repair companies in Atlanta. Give us a call today for any recommendations.  

SERVPRO is a water damage restoration company in Atlanta with all the training and resources to complete any size job the right way the first time. As mentioned earlier, we have partnerships with insurance companies throughout Atlanta and are available 24/7.

Tips On Cleaning Blood Out Of Carpet And Fabric At A Commercial Property

10/12/2020 (Permalink)

Blood stain under microscope before SERVPRO professional clean blood out of carpet Trained SERVPRO of South Cobb Professionals clean, disinfect and deodorize the structure.

Disclosure: Before we get started on this post on cleaning blood stains, we want to mention that biohazards can be invisible to the naked eye. It is essential to hire a professional trauma cleaning company to be completely confident that the area is clean and sanitized. SERVPRO utilizes specialized testing equipment and has a blood cleaning machine to ensure proper safety precautions. 

A trauma scene or bloody nose can leave a tough carpet stain at your commercial property. Cleaning blood out of carpet as quickly as possible is essential to ensure that no additional health risks occur. If you are going to be cleaning blood stains on your own, it is best to follow these steps that are known to clean blood out of carpet.

What Cleans Blood? 

Many different companies are saying that their product is the best cleaner for blood. As a professional bioremediation company, SERVPRO uses specialty enzyme cleaners for cleaning blood out of carpet. An enzymatic cleaner is the best cleaner for blood. Specialty enzyme cleaners for blood will completely biodegrade the stain. When cleaning blood stains, it is essential to wear gloves, even if the blood spill is small.

Blood can seep deep into surfaces and harbor dangerous bloodborne pathogens that traditional cleaning products are unable to remediate. The best cleaner for blood is an enzymatic cleaner because it is capable of cleaning dried blood from carpet and fresh blood spills. 

Hepatitis B and C, Methicillin-resistant Staphylococcus aureus (MRSA), and human immunodeficiency virus (HIV) are diseases transmitted through blood stains. When cleaning up blood spills in the workplace, it is better to hire a professional company to be safe rather than doing it yourself. 

TIPS on Cleaning Blood Stains:

  • The quicker you address the blood stain, the better because cleaning dried blood is a lot more challenging to treat. 
  • Don't use hot or warm water when cleaning blood stains. Warm water will set the blood stain in.
  • When cleaning up blood, use cloth towels. We suggest a white cloth towel for cleaning blood stains because it will be easier to see the blood stain removal. We avoid using colored cloths when cleaning blood stains because a colored cloth can transfer dye to the carpet or upholstery. 
  • For best practice, it is best to do a spot removal test on a small section of carpet or upholstery to ensure the water or blood cleaning products will not fade or damage your carpet or fabric.

DIY Cleaning Blood Out Of Carpet

  • When cleaning blood out of carpet, first brush it with a stiff brush to remove the crusted blood from the surface. 
  • If you don't want to invest in an enzymatic cleaner for blood removal, you can try to use dish soap. 
  • Mix one teaspoon of your favorite dish soap with two cups of cold water. 
  • Use a clean white cloth towel and dip it in the freshly made blood cleaning solution.
  • Do not scrub, but blot directly on the blood stain. 
  • In some cases, the dish soap may not work for cleaning blood out of carpet. If this is the case, then try ammonia.
  • In a safe bowl, mix one-half cup of lukewarm water with one tablespoon of ammonia.
  • Using a clean white cloth towel, apply the ammonia solution directly onto the blood stain.
  • Blot the blood stain until the liquid is fully absorbed.
  • Use another cloth towel to dry the wet carpet. 

DIY Cleaning Blood Stains From Fabric

  • Dampen a white cloth towel with cold water and gently blot the bloodstain. Avoid scrubbing the blood stain. Scrubbing will only push the blood further into the fabric. 
  • Next, soak a white cloth towel with club soda, and gently blot the stain.
  • Repeat the step above to pull the blood stain from the fabric. 
  • Stop blotting with the cloth when blood is no longer being pulled from the affected surface.

SERVPRO Specializes in Cleaning Blood Stains 

More severe blood spills are cleaned up by a professional bioremediation company like SERVPRO. SERVPRO of Downtown Atlanta has only the best highly trained technicians experienced in all the protocols and will use a blood cleaning machine for cleaning blood out of carpet and getting your home or business back to a safe and livable condition. Please remember that cleaning up blood spills in the workplace is not a good idea. Contact us anytime! We are available 24/7 for more information.

Call us at (404) 835-0200.

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4 Things To Look For To Avoid Storm Damage Caused By Gutter Leaks

9/28/2020 (Permalink)

Leaking gutters during heavy rainfall We're Highly Trained Storm Damage Specialists!

Gutter Leaks Can Cause Property Damage

When you have gutter leaks to your home, you place your property at risk for storm damage. The best way that we have found to reduce storm damage is by scheduling a roof and gutter systems inspection three times a year. An inspection will reduce the chances of a leak or water damage from entering your home. 

When your gutters begin to leak, they are no longer doing the job they were intended to do. Heavy rainfall can cause storm damage to your home when rainfall is not effectively flowing out the downspouts and away from your property. 

In this blog post, we will go over how faulty gutters have caused storm damage. 

Here are the common causes of gutter leaks: 

1) Clogged Gutters

If you have recently witnessed your gutters are overflowing, most likely, you have clogged gutters. Gutters are not designed to handle the weight of wet debris (Sticks, leaves) and standing water. The excess weight will cause seams to fail, leaving the gutters to sag and pull away from your home. The most common way to avoid clogged gutters is by investing in gutter guards that will only allow water to enter the gutter system. For those who are not interested in investing in gutter guards, the other option is manually going on the roof and cleaning the gutters. 

2) Loose Gutters

Another common cause for a gutter leak is loose gutters. A loose gutter will cause your gutters to pull away or fall off your home. When the gutters are not secure to the house, water will run between the gutter and the roof’s edge, causing potential water damage to your home. To fix this issue, you need to hire a construction professional to fasten the home's gutters tightly to the fascia board. A more significant problem will be if the fascia board is rotting because even the strongest fasteners won't secure the gutters. No matter how your gutters are attached to your home, you need to check the fasteners' security as part of the quarterly home inspection.

3) Old Aged Gutters

Although SERVPRO has seen leaks that have occurred from new gutters, it’s far more common for older aged gutters to leak. Aging gutters will cause deterioration to the sealants that hold the gutters together. In older gutters, you will most likely find a hole that causes leaks. The easiest fix is to use a silicone waterproof sealant to close up the hole causing leaks. The sealant will allow your gutters' lives to last longer but be cautious because once one problem occurs, others arise. 

4) Improperly Sloped Gutters

Gutters need to be installed at the proper slope to function effectively. Installing at the right slope will allow the proper water flow to run down the slope and head out the downspout. An improper slope will cause the gutters to snag over time, typically from water pools and debris in the gutters. Contact a contractor to check the slope of your gutters and adjust them as necessary.


SERVPRO of Downtown Atlanta can help you with all of your storm damage restoration needs. We have cleaned up the most severe damages caused by leaking gutters. To make the job easier, we have a construction division ready to help you secure your gutters and perform any necessary insurance repairs on your home. 

Call us at (404) 835-0200.

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Best Practices For Using A Moisture Meter

9/14/2020 (Permalink)

Moisture to Atlanta Home drywall ceiling Don't try to handle water damages on your own! SERVPRO is here to help!

In this post, you are going to learn how the professionals test the moisture in materials after water damage occurs. There are two different types of moisture meters that SERVPRO professionals use, penetrating and non-penetrating. 

Drywall’s Fight Against Water And Fire Damages 

The main compound in drywall is called gypsum. The reason that this is the main compound in drywall is due to the fact that it has strong fire-resistant qualities. Depending on the temperature of the fire, the drywall will help contain the fire from spreading to further rooms of your home or business.  

Although drywall is known to keep fires contained, it is not the best material when water damage strikes. 

Drywall is extremely porous and readily absorbing. When water gets in contact with drywall, it will act as a dry sponge. Water damage professionals measure the water content in drywall with the metric, moisture content (%MC)

Wet Drywall 

Whenever drywall exceeds even 1%, then the drywall can be considered “moisture-compromised” and in need of either drying or removal depending on the category of water present. 

The SERVPRO professionals know that if there are clear signs of mold, the water restoration company will automatically notify the property owner to remove all damaged drywall.

Water Resistant Drywall 

There is a type of water-resistant drywall called GreenBoard drywall. Greenboard is a water-resistant paper covering that goes on top of the drywall. In severe water damage cases, the water can get behind the paper covering and still damage the drywall forcing a water restoration company to remove all the wet materials. 

During any water damage, it is necessary to act fast and mitigate the affected drywall. Using a moisture meter is the best way to test if moisture is present in your home or business's drywall.

Water Damage Moisture Meters 

To find out the MC% in drywall, the SERVPRO professionals will use a specific moisture meter to test moisture in drywall. In every SERVPRO hero's tool bag, they have moisture meters ready to get accurate results. The moisture meters that the professionals use have a specialized gypsum/drywall scale mode.

How To Use A Moisture Meter

There are specialized moisture detecting devices for drywall. Penetrating moisture meters with a drywall scale setting designed to get accurate moisture readings in the drywall as low as 0.1% MC.

Looking for a moisture meter to use for testing wet drywall? 

Consider the following: 

  • Whether or not the pin moisture meter has a gypsum scale.
  • The accuracy of moisture detection.
  • The length of the penetrating pins; longer pins will test the insulation behind the drywall. 
  • Dual capability of penetrating and non-penetrating meters. 

Penetrating Meters Vs. Non-Penetrating Meters

When it comes to testing the moisture in drywall, the best type of meters to use are penetrating meters. Penetrating meters have pins at the end of them, making testing easy and avoid false positives from moisture in the air. 

Pinless moisture meters can only measure to a fixed depth. In some cases, the SERVPRO Atlanta team has found that thin drywall will throw off the drywalls' accuracy because it reads the space behind the drywall. Water damage professionals will typically use a pinless meter to test the MC% of concrete and other hard materials. 

In the past, we have gotten requests where customers would not like us to use a penetrating meter to avoid damaging wallpaper. Penetrating meters do cause damage to wallpaper because of the small holes. Depending on the amount of damage to the drywall, there might not be a sensible reason not to use a penetrating meter to get an accurate reading. 

If your home or business has recently suffered from water damage, it is best to call a reputable company like SERVPRO of Downtown Atlanta. All of our professionals have been certified by the IICRC to ensure that restoration best practices occur throughout a project. 

Call us at (404) 835-0200.

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How To Restore Oak Beams That Have Been Damaged By Fire

8/31/2020 (Permalink)

Oak beam restored in Atlanta kitchen Our certified technicians can restore any size fire damage.

The goal here at SERVPRO is to restore your home and leave it, “Like it never even happened.”

Certified Technicians Mitigate Fire Damage to Structural Elements with Precision

No matter the size, fire can have a significant impact on a home or business. The most common fires start in the kitchen area. It is best to have the number of a professional fire mitigation company like SERVPRO to handle cleanup and restoration.

The Oak Beam Trend  

A hot trend in home decor has been decorative ceiling beams to enhance the look of open, farmhouse style homes and kitchens. Oak beams bring a rustic feel to the house that everyone loves. 

Oak Beam Restoration  

Although oak beams look beautiful, they can be problematic when a fire occurs because they are a combustible material.  

SERVPRO helps Atlanta homes that have suffered from fire damage. 

When a fire breaks out in your home, you must get it extinguished as quickly as possible. In small kitchen fires, a homeowner can use a fire extinguisher to put out the fire. If the kitchen fire is more massive, it is best to evacuate the premises and wait for the fire department to put out the fire. 

Whether the fire is large or small, smoke residue and soot will likely spread rapidly throughout the house and onto the exposed oak beams. 

No matter the amount of damage present in your home, know that the professionals at SERVPRO are here to help. SERVPRO technicians are highly trained by the IICRC to safely clean and restore the damaged beam by dry ice blasting.

What is Dry Ice Blasting?

Dry ice blasting is a cleaning process that uses carbon dioxide (CO2) pellets. The pellets will evaporate when they hit the item’s surface and clean by a pressurized air stream. Dry ice blasting is a preferred cleaning method by the EPA, FDA, and USDA because it is an eco-friendly cleaning option. 

The reason that we use dry ice blasting to clean a damaged oak beam is because of its non-abrasiveness. Steel brushes, scrapers, and other blasting materials can damage a wood beam that has smoke damage. Dry ice blasting is the best way to clean a wood beam that has smoke damage. It is safe and does not create any chemical waste. 

When performing a soot cleaning job with dry ice blasting, we recommend using protective equipment to ensure safety. After we have blasted the damaged wood beam, we will then sweep up or vacuum the blasted off soot. With this method, you will quickly see an oak beam's ending result that looks as if it never underwent fire damage

 3 Benefits of Dry Ice Blasting

  1.  No waste disposal - The dry ice blasting method produces no waste product, making cleanup simple. 
  2.  Eco-friendly – The entire process is non-toxic.
  3.  Saving money and time– Dry ice blasting is quicker than other soot cleaning methods. 

Here at SERVPRO of Downtown Atlanta, we understand that your home is your sanctuary. You have created a space that is a reflection of who you are. We want you to continue to feel safe even after fire damage has occurred. Contact us today to handle any fire damage clean up to your home. We are available 24/7!

Call us at (404) 835-0200.

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How To Save Your Home From Further Loss After Roof Storm Damage

8/17/2020 (Permalink)

Roof damage needs a tarp to cover open areas A roof tarp will help keep you home safe from further damages

A damaged roof can leave your home susceptible to further damages. Contact SERVPRO to repair the storm damage with their water removal and remediation efforts.

Water damage can happen in a split second from extreme weather events and regular weather events. Our SERVPRO team has seen the smallest storms causing considerable damage to homes that were not well prepared for a storm. Each time a home roof endures damages, there is potential for long-term problems if not appropriately addressed.

Addressing the storm damage quickly is essential to avoid long-term damage to your home in Atlanta.

Record Keeping 

If the roof to your home has recently known that you can call your insurance company, your insurance coverage is likely to take care of the expenses.

When an insurance company gets involved, the proper documentation must be occurring. Adequate documentation will start before any restoration services occur. Our SERVPRO technicians document the loss by taking images inside and outside the structure. Insurance companies know these images by the term "preloss images." On the contrary, "post-loss images" are images that we take after the restoration work is complete. The SERVPRO technicians also know to document the project process; these images include equipment placing. Lastly, documentation of the contents' full inventory is going to be necessary. SERVPRO will indicate which items in your home are salvageable and unsalvageable.

We had heard stories about other restoration companies failing to document a loss properly, which led to a problem when the insurer did not cover the full cost. 

Contamination remnants 

A damaged roof can involve stormwater and leave properties with a massive amount of flooding within the home. SERVPRO will use disinfectants and other cleaning agents to help deal with the contents that were damaged by the stormwater. The SERVPRO technicians are trained to find hidden water damage within the corners of the home to avoid mold growth. Our SERVPRO technicians have a comprehensive understanding of the water restoration and repairs process. We know which materials can be sanitized and which ones need to be removed and trashed. 

Storm Damaged Materials We Remove 

In the event of storm damage, we will remove all porous materials such as carpets, pad, drywall, and insulation directly affected by the storm.  

Storm Damaged Materials We Clean 

Our SERVPRO techs will clean hard surfaces such as tiles, concrete, or metal surfaces with industry certified disinfectants and anti-microbial agents to remove all unwanted microbes.

Hidden moisture

As mentioned above, when your home has a damaged roof, it becomes susceptible to water damage that can hide in cavities and other hidden locations. When water damage is left unaddressed, your home will be left with a musty odor, structure deterioration, and mold growth. In all of our SERVPRO technician's tool bags, you will find advanced moisture detection equipment such as thermal cameras and moisture meters with probes to identify hidden moisture pockets. 

When SERVPRO of Downtown Atlanta gets the call that a homeowner has a damaged roof, we make sure to make that customer a priority. Unattended roof damage can cause further problems in the future. When you call SERVPRO, we will first assess the damages, take pictures, and the tarp the roof to avoid any other damages. 

Call us at (404) 835-0200.

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SERVPRO Gym Disinfecting And Deep Cleaning In Atlanta

8/10/2020 (Permalink)

Atlanta commercial gym disinfecting It is essential it is to keep staff and members safe from airborne pathogens.

SERVPRO of Downtown Atlanta has taken the time to understand the best way to disinfect commercial gyms 

How does SERVPRO disinfect an Atlanta Gym? 

Some customers are not aware that SERVPRO does commercial cleaning as well as restoration services. Since the Coronavirus hit the United States in March of 2020, we have been the go-to company for commercial gym cleaning and disinfecting. 

When we get your initial call, we will send out a designated project manager to evaluate your gym space to see how your building has been affected and make a plan to best disinfectant your gym equipment. 

Once we understand the scope that comes with disinfecting your commercial gym, we will then send out a designated crew who has been adequately trained to disinfect all of your commercial gym equipment properly. 

Equipment Used to Disinfect Gym Equipment 

There is no need to research the best disinfectant for gym equipment because SERVPRO of Downtown Atlanta has all the equipment and products necessary to clean the most extensive damage to a gym. When you hire us, you will see our crews with foggers purify the air and disinfecting spray that has been verified by the CDC.  

Disinfecting a gym is not something that should be handled by your normal janitorial services because there has been extensive training that goes into making your property certified SERVPRO cleaned

What is Certified SERVPRO Cleaned? 

Certified SERVPRO Cleaned is a defensive cleaning program that we offer to business and commercial locations to address the COVID-19 pandemic. As stated above, our proactive viral pathogen cleaning program goes well beyond typical janitorial and carpet cleaning. When you decide to make your gym members and staff safe by choosing your property to be Certified SERVPRO Cleaned, you can rest assured that you’ve selected a higher cleaning standard to battle airborne pathogens

Lowering Gym Downtime

If and when you have suspected that your facility has been in contact with Covid-19, it is best to make sure that your property is free of pathogens. In some instances, we have heard of local Atlanta Gyms closing until the deep cleaning takes place. Anytime your gym is closed, it means a loss of revenue for the business.

Calling in the SERVPRO Institute of Inspection, Cleaning, and Restoration Certification (IICRC) accredited technicians.

SERVPRO Of Downtown Atlanta helps your business get back on track quickly. Our team is available 24/7 to provide emergency cleaning to your property. 

You own a gym to keep people healthy and happy, and we run a restoration business to keep your business healthy and happy. Calling in cleaning professionals ensures the work gets done in a timely and professional manner: which is essential to keep all members and faculty staff safe. 

After we perform our deep cleaning services to make your Atlanta gym certified SERVPRO Cleaned, you will gain access to signage that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. On all of our signs, we add the day, month, and year so that your guests will know that you have chosen your gym to be Certified SERVPRO Cleaned

Call SERVPRO of Downtown Atlanta for all of your commercial gym cleaning services. We are available 24/7 and have the experience to tackle any size disaster. 

Call us at (404) 835-0200.

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How Does Attic Mold Spread Into The House?

8/3/2020 (Permalink)

Mold in Atlanta Attic We are ready to clean any size mold job!

Hypothetically speaking, let us say that a leaking roof was the cause of water damage in an Atlanta home's attic. The homeowner did not notice the water damage for months before they began to smell a mildew smell throughout the house. Within a few days, the homeowner found drywall mold on parts of their ceiling. How did the mold spread? 

SERPVRO of Downtown Atlanta has encountered countless stories on mold spreading through a residential home or business. In this blog post, we will be analyzing when mold spores spread. 

To get started, we need to analyze the critical question:

How does mold spread?

When water damage occurs, it needs to be repaired immediately to avoid the possibility of fungus growth. Soggy and wet materials to a home's structure are a clear sign that mold could begin to develop. Attics are a great place from mold growth because of the warm, damp, and dark environment. 

An attic environment allows mold spores to reproduce quickly and take over the premises. As the microbes begin to breed and seep into the porous materials, they will start to make way into any other wet materials that they can find. 

Typically, the homeowner will have 24 to 48 hours before contamination begins. Full infection won't stop until the active growth has been cleaned and removed. When mold is present, it is best to eliminate wait time so that the spores do not multiply and eat away at the building's structure.

How Does Mold Spread Through The House? 

Mold can carry to other sections of a home through the air conditioner and the movements of people and pets. The more time the mold has to spread through the house, the more advanced the mold cleaning job will be. When SERVPRO performs a mold job, it will begin by cutting off the air supply and establishing a tightly sealed barrier. In some cases, mold damage professionals will have to clean the mold out of ducts after the initial cleaning. 


Most customers are not aware the mold exists everywhere. Tiny spores are so small, making it not evident that they are all around us. Mold spores are harmless on their own and are continuously moving into the rooms through your clothing, and appliances. Whenever a homeowner opens windows, and doors mold is being brought in from the outside. Mold becomes an issue when spores are given a chance to grow due to warm, damp environments. 

If you suspect that there is mold present in your home, it is best to get it remediated as soon as possible rather than wondering why does mold spread. Mold damage can cause severe damages to a home. Our crew has handled mold clean up jobs where mold has spread to every room of the house. When mold damage is severe, restoration professionals are left with no choice but to gut the home.  

Call SERVPRO of Downtown Atlanta for all of your home mold remediation services. We are available 24/7 and will leave your home, "Like it never even happened." 

Call us at (404) 835-0200.

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How To Get Rid Of Fire Smoke Smell? Fire Deodorizing Following Fire Damage In Atlanta GA

7/27/2020 (Permalink)

Smoke caused from a fire in Atlanta Our certified professionals will remove the nasty smoke smell after a fire has occurred in your home.

Recovering from a recent fire, regardless of its size, can be complicated, especially when there is a strong smell of fire.

Best Way To Deodorizing Your Home After A Fire

Right after a small fire has occurred in your Atlanta home, it is essential to assess the damages to your house quickly. You will want to inspect the furniture and the walls of your home. In the best-case scenario, your home will not have any severe damages besides the smell of smoke that can linger for weeks after the fire occurred. 

SERVPRO knows that odor removal is a significant aspect of fire restoration.

Once you call our SERVPRO technicians to come and inspect your home, you will find that they are highly educated on the latest restoration techniques. All of our staff have gone through training offered by the IICRC to ensure that the job is done correctly. A small fire may not damage the aesthetic of your home, but the removal of the lingering smoke smell may make you feel like the damages are much worse than they are. 

How To Professionally Clean the Smoke Smell?

The removal of smoke smell is not a problem for our professionals. When SERVPRO arrives, you can guarantee that they will come with the know-how to use fire restoration equipment and experience removing foul smells.  

Most Important Piece Of Equipment Needed to Remove Fire Smells

Fogging Machine

Deodorizing of smoke and fire smells happen through the use of dense fogging machines. Our industrial-strength machines produce a heavy chemical fog that will be sprayed throughout the affected area. A fogging machine will make sure the smell is removed from the structure and contents.

We understand that the smell of smoke and fire are challenging to live with. When we arrive on-site, make sure to speak with a project manager about removing the smoke smell from your home as soon as possible. We can operate our fogging machine while we are performing other fire restoration services. Our goal is to be as efficient as possible and make sure that you are continuously happy with our services.  

Does The Fogging Leave A Scent? 

The chemical that we use in our foggers does not have a scent. The chemical works by reacting on a molecular level with the foul-smelling odor molecules lingering in the air after the fire is extinguished. This chemical is a new compound that has come far from traditional deodorizing techniques. Back in the day, fire restorers would use a chemical compound that would overpower the harsh smell with an overbearing new scent—fogging leaves the room smelling like the natural smell of your home even during the fire damage restoration process. 

If you are recovering from a recent fire, you must contact a reliable and trustworthy company like the professionals at SERVPRO of Downtown Atlanta. We will not only restore your home, but we will educate you on the fire restoration process. Remember, our number one goal is to bring your home back to their preloss conditions. Call us at (404) 835-0200.

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A Free Emergency Ready Profile Will Help A Commercial Property Manager Prepare For Any Size disaster

7/20/2020 (Permalink)

SERVPRO offers a free Emergency Ready Profile (ERP) for property managers to reference when a water or fire damages occur. 

All property managers in Atlanta must always have a list of emergency contacts close by for when any unexpected damages occur to their property. 

Developing a SERVPRO Emergency READY Profile for your business will help minimize business interruption by having an immediate action plan. Knowing what to do and what to expect in advance is the key to timely mitigation and can reduce how water and fire damage can affect your business.

5 Benefits of a SERVPRO ERP 

1) Emergency Basics 

2) Knowing the chain of command 

3) On-call Mitigation Specialists 

4) Shut off Locations 

5) FREE Assessment 

1) Emergency Basics

Having an Emergency READY Profile (ERP) prepared before damages will provide all your commercial property staff, the details, and contacts needed to respond efficiently to any situation. A detailed profile will give concise instructions specified to your Atlanta property. When a property experiences flood, fire, mold, or storm damage, the ERP will provide quick access to information needed to start the recovery process.

2) Chain of Command.

All contractors and staff must know the specific person or persons in charge when disaster strikes. Your emergency ready profile allows all to know ahead of time who is in charge, alleviating the confusion when a problem occurs.

3) On-call Mitigation Specialists.

An emergency plan keeps you from having to ADHOC in finding mitigation professionals when disaster strikes. You will have a developed relationship with the SERVPRO Downtown Atlanta team; they will be ready to spring into action when you notify them.

4) Shut off Locations 

The uniquely designed plan will provide the facility details such as shut-off valve locations, priority areas, and priority contact information

5) 100% Free Assessment

We offer our emergency plans free of charge. No need to worry about not having the budget for it! We want our Atlanta property managers to know what is going to happen when damages occur.

You go to great lengths to protect your commercial property investment. Our Free ERP, Emergency Ready Profile, is the best way to reduce business interruption following a disaster. 

A known statistic in the restoration industry is that as many as 50% of businesses may never recover following a disaster. Of the companies that survive, the overwhelming majority of them had a plan in place. 

Having a guide to help you get back into your building following a disaster can help minimize the amount of time your business is inactive by having an immediate plan of action. SERVPRO of Downtown Atlanta wants to provide you with solutions in advance of an emergency to prepare for any size disaster during an emergency. Give us a call today at (404) 835-0200 and set up an appointment for your free ERP! 

SERVPRO of Downtown Atlanta is independently owned and operator by IICRC certified Rick Northen. Rick has over twenty years of experience regarding all size disasters. He has picked the best team in Atlanta to service your business.

The Best Graffiti Removal Techniques

7/13/2020 (Permalink)

Atlanta Graffiti damage  Our staff will remove any damage or graffiti damage to your property

There are plenty of talented graffiti artists in Atlanta, but it seems like 70% of the time, graffiti is trash vandalism. If your Atlanta property has recently been "tagged,” do the following Graffiti Removal Strategies and Techniques:

When our SERVPRO professionals get the call to clean up a vandalism job, we must inspect the property to ensure there is no other significant damage. We have to examine the materials used, and the surfaces, to make sure we are using the proper equipment needed to remove the vandalism properly. 

Is the damage Permanent?

First off, our professionals will determine whether the graffiti was done with permanent agents like paint. We have seen some graffiti agents that are made to wash off with water or a pressure washer. A permanent graffiti art piece will need a more robust solution and labor hours.

Different Strategies for Different Surfaces 

Different kinds of surfaces require different graffiti cleaning strategies. The two surfaces that vandalism typically affect are smooth and rough.

Smooth Surfaces

Removing graffiti is a little easier on smooth surfaces like metal and glass. If you are looking to try to do this yourself, we recommend testing the area with soap and water. If you can see the paint beginning to come off, you know that there is no need to purchase any harsher cleaners. A rag with elbow grease should be enough. Continue to scrub with cleaner until the vandalism has been completely removed.

Rough Surfaces

Rough surfaces are a common target for graffiti artists. The artists like these materials because of the space on sides of the building, especially when it is bricks or cinder block types of materials. A recurring issue that we have found is that when the permanent paint has been removed, an ugly blotch remains on the damaged surface, leaving evidence of vandalism. If your property is left with visible damage, we recommend hiring a company that can paint over it. 

SERVPRO Solvents and Cleaners for Removing Graffiti

In the case that a Graffiti job is too tough to remove on your own, consider hiring our certified professionals to use commercial-grade graffiti removers for tough jobs. We follow all safety measures to keep our professionals safe and your employees. For starters, we equip our staff with respirators and make sure that the areas are well-ventilated. 

Due to the chemicals needed to remove graffiti being highly flammable, eye and respiratory protection are also required. In case of an emergency, all of our professionals have a first aid kit in their SERVPRO trucks. Safety is our top priority!

Graffiti Removal Tips and Brushes 

Please remember that you have a better chance of removing all of the paint if you find the vandalism before the paint is dry. Graffiti will get more challenging to remove as it dries. When you call us, we will use wire brushes, and SERVPRO approved chemicals to remove the damage. Brushes and cleaners are ideal for use on sidewalks and curbs, telephone pools, wooden fences, and smooth stone or brick surfaces.

Closing Thoughts 

Graffiti removal can be costly and time-consuming. It’s usually not as easy as a quick cleaning. However, SERVPRO Atlanta's fast response team is your most effective way to restore your wall, fence, or other property to its original pre-damage appearance. Your property is your most valuable asset. Our team is available 24/7 to help resolve any graffiti damage "Like it never even happened." Call us today at (404) 835-0200.

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2 Types of Fires That Result In Smoke Damage Clean Up Services in Atlanta

7/6/2020 (Permalink)

Fire damage in Atlanta home Our professionals will perform multiple tests so that your home or business is restored properly after a fire.

When your Atlanta home or business suffers from fire damage, you will need to hire a professional fire restoration company to clean the soot. 

Two Types of Smoke Damage

After a fire affects your home or business, you will be left with smoke and soot covering the interior of your home. 

Did you know that smoke and soot can travel throughout your home and penetrate other rooms? Smoke and soot cause interior damage to the paint, carpet, upholstery, drapes, clothing, and other personal belongings. 

There are two classified  fire damage types, simple and complex:

What are Simple fires?

Simple fires are fueled by pure combustibles, like wood. These combustibles are natural to target and to start and fuel a fire. 

What are complex fires?

Complex fires are the most common house fires in Atlanta. Synthetic materials fuel house fires. Synthetic materials include properties found in carpets, furniture, toys, and wiring. These types of fires frequently result in incomplete combustion and are the products of soot and acid deposits.

Smoke and soot removal service must happen quickly after the fire occurs. Fast-acting Smoke damage services minimize damage to fabrics, electronic devices, and painted surfaces.

Types of Smoke Residues

Once one of our certified professionals arrives at a fire scene, they will perform tests on the materials covered in soot. After extensive testing, the fire damage professional will determine which type of smoke damage has occurred in your home. We base our cleaning procedures based on the information identified during the soot and smoke damage testing. 

There are five types of residues that we find after a home fire. SERVPRO offers services to clean the following type of residues:

  1. Wet Smoke Residues – This is the most common type of residue in Atlanta home fires. Wet smoke residues are the result of smoldering fires with low heat. These residues are incredibly sticky, smeary with pungent odors that are difficult to remove. 
  2. Dry Smoke Residues – The hotter the fire, the more dry smoke residues are present. These residues result from fast-burning fires at high temperatures. Residues are often dry, powdery, and small. The only positive side of this type of residue is that it is not as challenging to clean because it contains non smeary smoke particles
  3. Protein Residues – Virtually invisible residues that cause severe damage to your home interiors. Protein residues will discolor the paint on your walls and varnishes. Aswell protein residues contain an extremely pungent odor. To help with the smell, one of our SERVPRO professionals will install an air purifier.  
  4. Fuel Oil Soot – When a furnace puff backs, you can bet it will distribute fuel oil soot.
  5. Other Types of Residues – Our certified professionals have experience in restoring residues caused by tear gas, fingerprint powder, and fire extinguishers. These types of residues need just as much attention as fire causing residues. 

Give us a call today at (404) 835-0200 if your property has recently suffered from smoke and soot damages. SERVPRO of Downtown Atlanta is well equipped with a team of restoration professionals that can handle any size disaster. 

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1 Massive Problem Water Damage Can Cause To Insulation

6/29/2020 (Permalink)

Removed insulation after water damage It is important to remove wet insulation to avoid potential mold growth.

When wet drywall is apparent, most likely, so is your insulation.   

Behind the drywall of your home is insulation. Insulation is made from glass fiber and is used to help regulate the temperature of your home. When the insulation is not mitigated correctly after water damage, your home can suffer from more significant problems. 

What is the biggest problem wet insulation can cause?

Wet insulation that is not adequately dried after water damage can cause MOLD DAMAGE. When the insulation gets wet, it acts like a sponge and will instantly lose its thermal resistance. However, our water damage professionals know that if it dried out properly, it could retain its insulation properties. 

Act fast when water damage strikes

Wet insulation in your home or business will most likely migrate to the bottom of the insulation and soak all of the surrounding materials, including the drywall and framing materials. If not handled quickly, the insulation and surrounding materials may develop mold growth and decay the wood framing. 

Costs of Mold and Water Damage  

When a customer tries to take care of a water loss on their own without the proper drying equipment, there is a high possibility that the mold will develop. Water damage is not a task for a non-trained individual. Mold on top of water damage can be extremely costly for a homeowner. Hiring a company like SERVPRO is essential to negate the issue altogether. SERVPRO professionals have taken extensive training to understand how to try a structure as quickly as possible properly. Calling a water damage contractor as soon as the first sight of water damage will help relieve the stress of potential mold damage. 

The cost of water damage will vary on a few variables. Our professionals will take into consideration three primary indicators when providing an estimate.

  1. The amount of water
  2. The amount of damaged materials 
  3. The class of the water loss

When our professionals arrive onsite to water damage, we will use moisture meters to detect how wet all contents are. In most cases, we will be forced to cut out parts of any wet drywall and remove the wet materials to allow the contents to dry. 

Our goal for drying any water damage is within 2-3 days. If your home's insulation continues to stay wet after 2-3 days, we will have to remove the materials because wet insulation is highly susceptible to mold damage.  

In the case that we can salvage all of the wet insulation and get it fully dry, we will put the materials back into the wall cavity and patch the drywall. 

You mustn't try to handle water damages on your own. There are different types of water damages, where all of the materials need to be removed. All materials that are the results from a flood or sewage water need to be removed because these types of water damages possibly contain toxins that sit inside the drywall and insulation even after the water is dried. For health and safety reasons, the professionals at SERVPRO of Downtown Atlanta will dictate what type of water loss your home or business has undergone and what is and what is not entirely salvageable. 

Give us a call at (404) 835-0200 if your property has recently suffered from a water damage loss. SERVPRO of Downtown Atlanta is equipped with a team of restoration professionals that can handle any size disaster. 

For more about Atlanta.

Why Fire Extinguishers Placement is Important for Commercial Buildings (5 Classes of Fires Included)

6/22/2020 (Permalink)

Atlanta Fire Extinguisher Proper placement of fire extinguishers is essential for protection against commercial fire damage

Understanding the critical fundamentals of fire safety is essential for your staff and customers. 

Understanding the number of fire extinguishers necessary in your Atlanta commercial building is dependent on a couple of variables. First and foremost, please remember that OSHA is in charge of enforcing fire safety to keep Atlanta residents safe from fire damage. With that being said, it is essential to be aware of your building's square footage and how prone the Atlanta property is to fire damage. 

NFPA Classes of Fire and Spacing for a Fire Extinguisher 

The National Fire Protection Association (NFPA) has come up with the five main classes of fires necessary to protect against property damage. We have seen all three fire types happen in Atlanta's commercial buildings.

Class A: Class A fires can break out in offices, classrooms, and assembly halls with mainly minimal combustible materials. For best fire protection practices, it is necessary to have one 2-A extinguisher every 3,000 square feet.

Class B: Protection against a class B fire requires that all employees have access to an extinguisher within 50 feet. These types of commercial buildings include locations such as workshops, storage areas, research operations, garages, warehouses, or service and manufacturing areas. 

Class C: Class C fires are caused by energized electrical equipment. The spacing of an extinguisher is dependent on if the building falls under a class A or B.   

Class D: Class D fires can break out in locations where combustible metal powders, flakes, shavings, or similarly sized materials are generated at least once every two weeks. For best fire safety practices precautions, it is best to have fire extinguishers no more than 75 feet from the potential hazard.

Class K: Class K fires happen in locations where potential fire hazards from combustible cooking materials exist. For safety precautions, it is recommended that fire extinguishers are at a maximum travel distance of 30 feet.

The city of Atlanta is full of commercial buildings that suffer from fire damage multiple times a year. We know this because we have been the go-to Fire Damage Restoration company for most of the property managers in and around metro Atlanta. We understand that each building is different when it comes to the hazard level of potential fire damage.  

We want our commercial clients to make sure that they are always doing their part by following the OSHA and NFPA fire safety precautions and are keeping their Atlanta fire extinguishers at the proper distance. Fire extinguishers have an expiration date labeled on the side of them. We recommend that the expiration dates be saved on your calendar for best safety practices causing a reminder alerts you when the expiration is near. 

In case of Fire Damage 

If a fire breaks out in your commercial building, please call 911 as soon as possible. The Atlanta fire department is known for its highly skilled fast-acting professionals. After the fire is put out, SERVPRO will happily come out and clean all of the damaged materials in and around your property. We are available 24/7 365 days a year. You can call us at (404) 835-0200.

Sump Pumps Save Commercial Buildings from Atlanta Water Damage

6/15/2020 (Permalink)

We Recommend that our Atlanta commercial property owners check on their sump pumps every six months to prevent severe water damage.

In Atlanta commercial and residential properties, you will find that sump pump drainage systems are a standard technology found in the basement. A sump pump contains water-extracting technology, which includes a small motor so that water can be pumped out. Sump pumps are very beneficial when there is any building that is highly susceptible to flooding. 

Commercial Sump pumps 

Commercial sump pumps are very different from residential sump pumps because of their size. Commercial buildings need a sump pump that can handle more massive amounts of water damage and possible moisture issues. In some of Atlanta's commercial buildings, we have found sump pumps that contain dual pumps. When flood or water damage occurs in a commercial building, the sump pump takes the water and moves it to a wet well attached to the commercial building.   

Two types of commercial sump pumps:

Commercial sump pump drainage systems are sold in two different categories: (Floor Mounted and Guide Rail Submersible Pumps)

What is a Floor-Mounted Sump Pump Drainage System?

Here in Atlanta, our SERVPRO technicians have noticed that floor-mounted sump pumps are the most common in the buildings that we service. We believe that these are the most popular sump pumps because they provide enough power to remove gallons of water and are easy to maintain. A floor-mounted sump pump sits above the basement floor, allowing quick access and easy maintenance. 

What is a Guide- Rail submersible Sump pump?

Guide-rail submersible sump pumps are more expensive than floor-mounted sump pumps. The cost difference is because the system is usually hidden in the floor or a wall to save space. Due to the submersible pump being attached to a guide rail, it is easy to raise and lower the pump for maintenance.  

Although these are the two types of sump pumps, many brands make and design these types of pumps. (We currently do not have a brand that we recommend, but you can find some of the best options in 2020 here

We recommend that all of our commercial clients install a sump pump. With a sound sump pump drainage system installed, all concerns of severe water damage can be nullified. Of the two types of pumps, we do not have a preferred version to recommend because we have seen both save thousands of dollars worth of damage. 

Sump pumps are critical to have installed in commercial buildings. The installation of a single pump can potentially save an owner thousands of dollars in commercial water damage. We have seen buildings without sump pumps having water damage that was unnoticed for months, causing mold damage. In our previous blogs, we have discussed what mold damage can do if left to grow. 

Give us a call at (404) 835-0200 if your commercial property undergoes water damage due to a broken pipe or malfunctioning sump pump. SERVPRO of Downtown Atlanta is a team of restoration professionals that can handle any size disaster. We are here to serve the Atlanta community with integrity backing our name. 

SERVPRO Downtown Atlanta Tips for Flood Damage protection

6/8/2020 (Permalink)

Basement flood damage We are available 24/7 for any water damage restoration repairs.

Water Damage Restoration Services Are Imperative After A Flood

According to the IICRC, flood water is under a category three water loss due to the microorganisms in the water. Flooded water in your Atlanta home or business needs to be handled by a water damage company immediately. 

Three causes of flooding 

  • One of the leading causes of flooding in an Atlanta structure is a supply line break or a pipe break. 
  • The second cause of flood damage can be from heavy rainfall that backs up into the basement of a home or business. 
  • The third cause of flooding may be from a foundation leak that needs to be repaired.    

Act fast to mitigate flood damage repair 

Regardless of the cause of water damage, restoration services need to be sought early and quickly. Mitigation should always be the first approach after a flood has occurred in a home to prevent further flood damage. Following mitigation, the restorer must perform water cleanup and drying services. SERVPRO of Atlanta has enough equipment to handle any size flood damage in Atlanta and surrounding areas. 

SERVPRO has your back 

Trying to deal with water damage mitigation on your own can be overwhelming. Likely, you do not have the necessary water cleanup tools to handle the flooded home or flood damage. If you are contemplating on hiring the services of a restoration company, home and business owners need to consider the following:

Prompt and diligent restoration services

Timing is everything when dealing with flood damage. Once a flood occurs in a home or business, the next top concern needs to be to avoid secondary water damage. To prevent secondary damage, Atlanta residents need to know that it is imperative to hire a professional restoration company. Professional restorers will conduct mitigation, water cleanup, and drying services within a short period. Restoration professionals will send multiple personnel to the job site to get the work done in the shortest amount of time possible. The restoration project manager will act fast to find the root cause of the water damage in the home or the flooded business. 

Mildew and Mold growth prevention

Flooded water can provide an excellent breeding ground for mold and mildew. To avoid mold damage, restorers will act fast in drying the flood damage to prevent the growth of fungi and other harmful microorganisms. When the project manager on-site spots mold that is already present, the professionals will use certified grade cleaner and disinfectants to eliminate the mold and stop further growth. 

Helping hands 

When an Atlanta resident has a relationship with a restoration company, they will benefit from more than drying and water cleanup services. All of the services that SERVPRO offers are holistic and beneficial to any home or business owner. As stated above, you can see that a flooded home comes with other significant issues subject to flood damage. Restoration professionals also offer additional services such as deodorization, vent cleaning, sanitation, and content restoration. In most cases, they can dry out and restore electronics as well. The main objective of a restoration company like SERVPRO is to restore the home or business to its previous condition before the damages. 

Do not let flood damage stress you out. Call your local SERVPRO of Downtown Atlanta (404) 835-0200 for effective restoration services. Our team is available around the clock.

For more about Atlanta, click HERE.

Certified: SERVPRO Cleaning in Atlanta

6/1/2020 (Permalink)

Certified cleaning professionals Select a higher standard of clean to help protect your employees and customers.

Deep Commercial Cleaning in Atlanta  

Since the Coronavirus outbreak, we have been steadily busy working with our commercial clients to ensure that their staff is safe to work in a pathogen-free environment. SERVPRO has been in the cleaning industry since 1967. In all the years we have learned some really great ways to ensure that a commercial building in Atlanta is cleaned properly. The CDC is constantly updating the proper cleaning guideline as they are finding out. We want our customers to know that we will continue to stay on top of the latest news regarding Covid19.

Commercial Cleaning Services

We offer a wide array of cleaning services to our Atlanta residents. We pride ourselves on being the go-to company for commercial cleaning as well as restoration. We have all the equipment ready to clean any job large or small. 

SERVPRO Commercial Cleaning Services:

  1. Air Ducts and HVAC
  2. Biohazard and Sewage
  3. Trauma and Crime Scene
  4. Carpet and Upholstery
  5. Drapes and Blinds
  6. Ceilings, Walls, and Hard Floors
  7. Odor Removal and Deodorization
  8. Vandalism

Covid19 Cleaning 

When it comes to cleaning a building specifically for coronavirus and other pathogens we follow our unique 3 C’s:

  • Consult: A certified cleaning trained professional knows that not all businesses are the same. A trained professional at SERVPRO Atlanta will come out and take a look and tailor a cleaning program based on the unique needs of your Atlanta facility.

  • Clean: Once the person in charge agrees on the plan, an expert deep clean will be initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions. We are always adhering to the leading level of cleaning and decontamination standards set by the CDC.

  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers, and community.

After Commercial Cleaning 

Trust us when we say that we care about the commitment and security of your employees, customers, and community. We serve Atlanta and the surrounding cities. We want you to feel comfortable knowing that we live by the saying "we are only as good as our last job."

We Go Above and Beyond

Hiring a professional service means you are getting experience, expertise, and professional cleaning tools that can clean your space to the highest standard. It might catch you off guard on the number of different services that we offer. If you have any questions regarding our Certified: SERVPRO Cleaned program please feel free to call our office at (404) 835-0200

For more about Atlanta click HERE.

Trust SERVPRO to Restore Your Atlanta Residence After Flood Damage

5/25/2020 (Permalink)

Car submerged in Atlanta 2009 Flood Atlanta Flood of 2009

Atlanta is not prone to flash flooding, but when heavy rainfall occurs, you know that SERVPRO will be there to save your Atlanta property. The last big flood that occurred in Atlanta was in September 2009.

The Atlanta Flood of 2009 

The Atlanta flood in 2009 brought branches, chemicals, silt, and other debris into many Atlanta properties. Massive floods are terrifying for homeowners, but fortunately, many knew the SERVPRO name. We can only speak for our business, but we are confident that other Atlanta Water damage companies' phones were non-stop ringing. With many different water restoration companies in Atlanta, Atlanta homeowners must enlist in a reliable restoration company like SERVPRO.

Risks of Flood Damage  

With high contaminants in floodwater, it is best to hire a restoration company with the proper expertise. We don't advise any Atlanta homeowner to remediate the damage themselves. It is possible that the damage to your property can worsen if it is not done with proper flood remediation skills. The worst case of damage that we have seen is when we found moisture in hard-to-access areas of a home that didn't correctly restore their property. When we arrived, we found multiple places of mold growth. Contaminated water is one issue but mold alongside is a huge problem for all family members.

How can SERVPRO Help During an Atlanta Flood 

We want our Atlanta residents to know that our technicians have gone through restoration training and have certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC). We have handled flood damage of different magnitudes. Our owner Rick Northen knows the importance of investing in State-of-the-art equipment. On-site, we have multiple types of water extractors, moisture measuring tools, and drying equipment for any size disaster. 

Bonus Flood Damage Services 

Let's say mud and other undesirable substances are present on your driveway after Atlanta flooding. We will come out and use power washers to wash any debris off of your exterior surfaces. At our office, we have a place where we dump our wastewater causing us to properly dispose of the wastewater appropriately, such as in a sanitary sewer or transport it to an approved waste disposal site.

After Atlanta Flood Damage 

Once the drying process is complete, we will disinfect your home using chemicals beneficial for eliminating microbes. Anything materials that floodwater touches need to use EPA registered cleaning agents. Registered disinfectants destroy 99 percent of microorganisms like bacteria and fungi.

Do not let flood damage stress you out. Call your local SERVPRO of Downtown Atlanta (404) 835-0200 for effective restoration services. Our team is available around the clock.

For more about Atlanta click HERE

When To Call For HELP- Water Damage Restoration in Atlanta

5/18/2020 (Permalink)

Atlanta water damage specialists equipment Call us today! (404) 835-0200

Six Tips to Help You Decide on When to Call Atlanta Water Damage Specialist

Water damage in Atlanta can happen to your home from a storm, flood, and other natural disasters. Some of the DIY homeowners think they can handle the remediation themselves. To save you from future trouble and higher costs, we recommend that you call a company with the licenses, training, and experience, as well as the equipment to handle all Atlanta water damage jobs. 

So...When should you call an Atlanta Water Damage specialist?

1. Do You Know Where The Water Damage is Coming From?

Water damage can occur in many throughout the house. In some cases, the water damage can come from the roof where missing or loose shingles are. Leaking faucets and pipes can cause it. Lastly, a broken sewer connection can cause a category three water loss where the water is highly contaminated. An Atlanta water damage specialist will come out to inspect, and with their advanced technology, they can find things that most Atlanta homeowners might not be able to.

2. Mold Detection

The worst problem with mold is that most homeowners are not aware that there even is a mold problem. Mold is typically in dark places that are hidden from the naked eye. In some cases, mold is sitting behind a piece of furniture that has not been moved in years. When there is water damage that has not been adequately taken mitigated, you can guarantee that mold will be present. 

3. Mold Removal Or Remediation

Since mold spreads quickly, it is important to know that when a homeowner tries to remove mold, and it is not eradicated, mold damage is likely to reoccur. Without a doubt, a water damage specialist is required when mold is present. Highly trained water damage professionals will return your home to a healthy environment. Water mitigation specialists have the sanitizing agents called antimicrobials and processes to eliminate mold from coming back. 

4. Recovering From Water Damage Near Atlanta 

When a large amount of water collects in the basement or crawlspace, it tends to sit there until someone comes down to notice finally. We have had some cases where the water damage has been unnoticed for weeks. If water damage in basement has been sitting for weeks, you must call professionals. Water damage professionals have the equipment and experience to accomplish quick drying times. They also have the disinfectants to remove any wet smell that makes many uncomfortable. 

5. Drying The Entire House Is Necessary

 Water damage surrounding Atlanta means that a storm has passed and that many basements are flooded. A clear indicator is the odor of wet materials. Odor means molds and mildews in most cases.

6. The Sanitation Work

Some of the time, water damage is caused by sewer connections breaking, water heaters leaking, and other plumbing systems breaking apart. Water damage specialists put on special equipment called a PPE to ensure they stay safe from toxins in sewage water.  

Locally Owned Company 

SERVPRO of Downtown Atlanta is strategically located in the heart of Atlanta and is ready to respond quickly to your water damage or mold remediation emergency event. We have the resources and personnel to help any disaster. 

Types of Atlanta Storms and What to Look For

5/11/2020 (Permalink)

Storm damage from hail Hail the size of golf balls can cause major damage to your Atlanta home.

Atlanta Storm Damage doesn’t occur often but when it does SERVPRO can help

We can usually tell what is headed our way, even from a far distance. A build-up of clouds like this indicates a storm is coming. According to The National Weather Service, lightning strikes are 50,000°Fahrenheit, which is five times hotter than the surface of the Sun. That’s a terrifying fact knowing how often these strikes hit the surface of the Earth. While cool storm videos are cool to watch, it’s less fun when the storm we’re watching is headed our way. 

There are many types of storms that can affect our lives. 

The most common types of storms include: 

  • Thunderstorms
  • Hail storms
  • Blizzards
  • Tornadoes
  • Floods
  • Hurricanes. 

Each storm can make itself obvious from the formation of the sky when it occurs. 

A thunderstorm often presents itself as an anvil-shaped cloud at first, low, and flat at the bottom while standing tall. An easy way to tell it’s a blizzard and not just regular snow is the visibility. 

Hail storms can present a variety of dangers as the hail itself can be as small as peas and as large as watermelons. While larger hail can have more powerful damage, crushing cars, roofs, windows, etc, small hail can also break windows and create holes in roofs. 

Unfortunately, storms may cause inevitable damage to our homes but not irreversible damage. Storm damage assessments are not hard to receive, especially from specialists at your local SERVPRO of Downtown Atlanta. It can be fun to know more about types of storms when we’re aware of how close a storm damage professional is, and how easy it is for a company like SERVPRO to return our home as if the damage never occurred.

For more information about the city of Atlanta visit HERE.

The Best Way to Protect Your Atlanta Home from Water Damage

5/4/2020 (Permalink)

Road sign under water Our crews are ready from when your home undergoes severe water damage

Dealing with water damage in your home or business can be overwhelming and costly. The average bill to repair and restore water damage to a home or business is thousands of dollars, and damage can be anywhere from the basement to the roof. You should be especially aware if you live in a flood zone; however, water damage can still occur at any time and anywhere around your property. At SERVPRO of Downtown Atlanta, we pride ourselves on our industry expertise with handling water damage and restoring your home or business to its original state. Here’s how you can best protect your home from water damage to be prepared year-round. 

It’s first best to know the most common causes of water damage to know what to look for and where to look if your home or business suffers water damage. Here’s a list of some common cause of significant water damage: 

  • Roof damage (broken/missing shingles, cracked flashing, etc.)
  • Burst or leaking pipes
  • Leaking household appliances such as laundry machines or dishwashers 
  • Extreme weather and floods 

Some things to look for when trying to determine if there is water damage in your home or business are: 

  • Warped or sagging ceilings 
  • Peelings paint/wallpaper
  • A musty smell of mold and moisture 
  • Warped floors
  • Water pooling in areas of your lawn

The big secret to best protecting your property from water damage and other damages is in home maintenance. Inspect your roof. It takes the forefront of the elements 24/7 year-round. Your roof should be inspected periodically to ensure all shingles, caulk, and flashing are in place and undamaged. Your gutters should also be maintained to ensure that proper drainage is available to water running off your roof. If your gutters are clogged, and water cannot correctly escape your roof, it can pool on the roof or around your foundation, leading to potentially severe water damage. Your windows can be caulked to prevent snow and other moisture from penetrating inside during inclement weather. This also applies to indoor areas that may be exposed to water as the kitchen and bathroom by caulking things like sinks, tubs, and backsplashes so that water cannot get into the walls of your property. The best sealant to use for these indoor areas is one that is 100% silicon. Silicon caulking is waterproof, doesn’t crack over time, and is flexible, unlike acrylic caulk, which can shrink over time, allowing water through. 

While all these steps may be taken to prevent water damage from occurring, it cannot be guaranteed that water damage can be prevented. Things like natural disasters and floods arise, and water damage can still happen. However, no matter what event may occur, you can call our trained water damage restoration professionals here at SERVPRO, and we will make it our top priority to get your home or business back to its original state so that you can take a breath. No one wants to deal with water damage to their property, SERVPRO will be there for you. 

SERVPRO of Downtown Atlanta can be reached at (404) 835-0200. We are ready to help local homeowners with flood damage. We have the advanced equipment and IICRC expertise to turn the loss around and make it, “Like it never even happened.”

Visit HERE for more information about the city of Atlanta.

The Dangers in Your Atlanta Home You Don't Know About

5/4/2020 (Permalink)

Mold in Atlanta home We want your home to be a place where you feel safe.

Nancy Nord, the commissioner of the U.S. Consumer Product Safety Commission, once said, "The home is where people feel comfortable and secure, but constant awareness is the key to keeping families safe." She phrased perfectly the balance of owning a home. Of course, it's where you feel safest, and yet it can pose unpredictable threats to you and your family's safety. What kind of risks are most common, though? Well, as professionals in restoration and experts on damage sourced from fire, water, storm, and mold, SERVPRO knows a lot about these potential hazards. We're here to share what we've learned with you to keep your home as safe as you dream it can be.

Each year, on average, 20 million visits to the hospital across the United States are due to accidents involving the home. From a fall to a fire, a burn to a break, there are several sources of danger we need to be more conscious of. In our time in the restoration field, we have seen it all. Risk can be as apparent as an unmaintained basement, with exposed pipes and electrical circuits that threaten children. It can also be as silent as mold, growing from a water leak in the walls, polluting our home's air. While there are regulations to make sure our homes are as up-to-date as possible, what can you do if you don't even know the issue is there?

Here's a story from one of SERVPRO's recent jobs on mold remediation, since it appears to us that mold can be one of the trickiest dangers to avoid.

A busy family, with the size and chaos of the Brady bunch, had no idea that black mold was growing in the wall of their home's foyer. The reason why they had no idea something so dangerous was happening in their own home was because of the way it had started. See, the bathroom above the foyer didn't indicate any damage inside it, leaving them to believe everything was normal. However, there was a crack in the foundation of the bathtub. That meant every time someone took a shower or bath, a subtle amount of water was dripping into the foundation until, eventually, the drywall had become soggy enough for mold to move in. Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates an exceptional living environment for mold. 

By the time we were called, the black mold was visible. The family was nervous when we arrived because they had no idea how the mold had happened. When mold grows, we tend to believe it's due to a lack of cleanliness or, at least, a lack of awareness. But it's perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. We had to remove the drywall because once mold grows in drywall, it cannot be repaired. We were also able to fix the break in the bathtub and use our dehumidifiers to clear the remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That's why SERVPRO of Downtown Atlanta spreads what we know about possible dangers in the home, to protect you and your family. If you're ever in need of restoration for water, fire, mold, or storm damage, give us a call at (404) 835-0200. Let our IICRC trained professionals keep your house safe.

Visit HERE for more information about the city of Atlanta.

Factors Affect Drying After Storm Damage in Atlanta

4/27/2020 (Permalink)

To Mitigate Storm Effects, SERVPRO Suggest Immediate Water Extraction

Flooding as a result of storm damage, many objects and parts of your home will be soaked to differing degrees. Some areas may be very lightly touched by moisture, and will, as a result, dry out quickly. Others, however, may be inundated and soaked through by floodwaters, including porous materials such as carpeting and fabrics. Aside from the sheer volume of water, some other factors will also significantly affect the rate at which your home dries out. 

Water Extraction 

The most important part of the drying process for storm damage in Atlanta is bulk water removal. Our drying technology, while thorough and adaptable, is by nature capable of the removal of far less water than a traditional pumping system. For example, our truck-mounted water extractors can move up to 36,000 gallons per day, but our drying systems are often limited to around 30 gallons daily under optimal conditions. We prioritize getting IICRC trained service crews on-scene within hours of an initial call, so to be sure to keep drying times as low as possible. 

Air Movement 

We use high-powered air movers to create strong currents of air in a drying room. These capture water droplets and vapor from all surfaces and are then coupled with thermal or chemical dehumidifiers to take the water back out of the air and into a holding tank or piped directly to the exterior of the structure.


Temperature profoundly affects the rate at which water evaporates, and thus the drying rate of your home. The ideal drying temperature is typically anywhere from 70-90 degrees Fahrenheit, as at any lower, our air movers will not be able to pick up much moisture. Any higher and the air becomes too humid for optimal results.

Relative Humidity--RH

Finally, an essential factor is relative humidity. Many of our tools and even the elements described above are related to and designed to accommodate moisture. One device we use to measure this important component of drying is a Thermo hygrometer. Humidity must be kept at a relatively ordinary level, to encourage fast evaporation and removal but also to avoid further damage to the room. 

SERVPRO of Downtown Atlanta carries advanced equipment and specialized techniques to help dry out your home as fast as possible following a storm. If your home has experienced storm damage, call us ASAP at (404) 835-0200.

Does the Size of Property Change the Restoration Process?

4/27/2020 (Permalink)

The proper restoration process does not change based on the size of a property. The process can slide on a scale of necessary equipment and workforce but remains the same. For instance, if you had two floors of completely saturated flooring, one plan might be two individuals running each level with as many tools as needed in the assessment. While for homeowners, a restoration company with fewer capabilities could get the work done promptly, we must consider the smaller surface area of possible damage and the amount of equipment needed. However, commercial properties require a reputable restoration company that can handle any size disaster. The best bet for a commercial property in need of any type of restoration, whether its fire, water, mold, or storm damage, is a company that has an ample supply of equipment at hand. The volume of equipment and workforce that SERVPRO of Downtown Atlanta allows for quick response time and quick restore time. Our franchise can have an ample number of IICRC trained technicians, and tools can be at any location in a prompt time. In the past, SERVPRO has helped restore several commercial properties, including:

  • Office buildings
  • Retail stores
  • Strip malls 
  • Apartment buildings
  • Hotels
  • Restaurants

Don’t worry about the size of the damage, the tenements or individuals affected by the restoration process, or anything else that might prohibit the smooth running of the business. That will be little to no concern with SERVPRO, who knows efficiency and can create a flexible restoration plan that works around business operations, allowing you to keep running or to be back as quickly as possible.

Atlanta Commercial Mold Damage Needs Remediation

4/27/2020 (Permalink)

Rely on SERVPRO for Mold Cleanup at Your Atlanta Property

To stop and remediate the effects of mold damage in Atlanta, SERVPRO uses the IICRC (Institute of Inspection, Cleaning, and Restoration Certification) Mold Remediation Standard. This is a five-step process that protects occupants and workers, cleans and removes mold, then eliminates the environmental factors that led to the initial infestation. 

First, we reduce exposure. Homes with extensive mold growth can cause a limited number of health effects once the growth is disturbed by cleaning and removal procedures. Technicians isolate the affected areas from casual foot traffic by occupants in untouched areas and use the latest in industry-standard equipment to protect themselves. 

Second, we document every action. Our remediation team records the initial inspection to include mold growth size, which rooms, hallways, or work areas where it was found, and air content test results of mold spore and moisture levels. These are baselines we use to make sure surfaces are cleaned, and air quality has returned to normal after technicians complete their work. 

Third, we control contamination at the source. After the area is isolated, we keep it from spreading as the cleaning procedures get underway. One of our best practices uses negative air machines at the point of drywall and other demolition. These devices draw out dust and particulates from the air; when combined with a HEPA filter, they pull out mold even down to the size of a single spore. 

Fourth, we remove the contamination. The particles removed by negative air machines are typically blown outside of your home, but can also be captured and removed to another location. Any debris that has settled onto a surface is then wiped down using a dry cloth. Thicker amounts of contamination require a cleaning agent and a wet cloth. In some cases, a vacuum with a HEPA filter may be used for larger quantities. 

Fifth, we reduce the humidity level. As the current infestation is remediated, SERVPRO technicians set up dehumidifiers to lower the moisture content to normal levels, preferably below 60%.

Once technicians have completed work, we test the areas to make sure everything is back to safe levels and then hand you the keys back to your home. Remediation can be an extensive and complicated process, but SERVPRO of Downtown Atlanta is here to help you through it. Call us today at (404) 835-0200 to begin.

What Time of Year Do Storms Mostly Occur?

4/20/2020 (Permalink)

Every year there is an average of 100,000 thunderstorms, 10% of which are categorized as severe storms. Though this is a year-round statistic, most storms take place within the spring and summer months, between the hours of noon and midnight. The reason why this time of year is beneficial for the formation of thunderstorms is due to the warming of the Earth. Starting in the spring and especially in the summer, the sun is out for longer than it is during the fall or winter. This gives sunlight time to warm the surface of the Earth, therefore heating the air surrounding the areas where this is happening. While most of us enjoy this process because it makes the temperature perfect for going outside, it creates the ideal conditions for a thunderstorm to form. Though air near the surface of the Earth becomes hotter during these months, the air higher in the sky remains below freezing throughout the entire year. Therefore, when something triggers the warmer air upwards, colliding with the freezing air, the contact of these differing temperature particles creates electric charges. In the fall and winter, the air near the surface is cooler, due to less sunlight and distance from the sun, so should the surface air collide with the distant air, there is no opposing force to cause electric charges. It makes sense why we relate thunderstorms to the summer, then. 

What does this mean for homeowners?

In the summertime is when storm damage is most likely to occur. While we have differing concerns for each season, warm weather brings storm damage opportunities. Heavy rainfall can create floods which pose a threat of water damage. Lightning strikes can cause fire damage to our homes. There’s a lot to think about during the enjoyable warm months of the year.

However storms affect your home, SERVPRO of Downtown Atlanta covers any destruction that may come from a storm. Summer is the time of year we allow ourselves to kick back, relax, and enjoy the sunlight. Don’t let storm damage stop you from experiencing summer relaxation. Call us, your local SERVPRO, for any storm damage needs.

SERVPRO Is Here To Help Spot Water Damage Pt 1

4/20/2020 (Permalink)

There are many signs that your home or business has been damaged by water that can range from a burst pipe spraying into a hallway to something as subtle as a small dripping leak that goes unnoticed for months. No matter the source, water damage is crucial to respond quickly to restore anything damaged and prevent any further damage from being done. The problem sometimes with spotting water damage is that it isn’t always apparent, so you may not even realize you have a problem until it’s a big one. A professional water damage restoration company like us here at SERVPRO of Downtown Atlanta can detect most issues with specialized equipment and trained professional technicians, but how would you know that you need to call us in the first place? Please give us a call if you feel that your home or business may be suffering from water damage. We have the advanced equipment and expertise to turn the loss around and make it, “Like it never even happened.”

SERVPRO Is Here To Help Spot Water Damage Pt 2

4/20/2020 (Permalink)

Here are six simple ways to spot potential water damage in a commercial building: 

Pooling/Standing Water 

A pool of water can indicate an indoor leak or a burst pipe or several issues related to water damage. If you notice moisture or water collecting in any area that doesn’t go away or gets more extensive, you may have a leak or seepage somewhere. There may also be times you see water pooling in areas of your lawn. If you see this, it may indicate a rise in the level of groundwater usually after heavy rainfall or a burst pipe underground, which could result in significant foundation water damage. 


Areas that have been exposed to moisture for long periods tend to have a very distinct musky, moldy odor. If you notice any spaces in your building or business that have the strange smell of mold or moisture, you may have water damage somewhere not immediately visible. The IICRC trained professionals here at SERVPRO of Downtown Atlanta are trained to clean, sanitize, and deodorize your commercial building after water damage resulting in a lasting odor. 


Frequently along with the musky smell, areas that are damaged by water are usually noticeably cooler than other areas due to moisture in the walls and other materials evaporating. If there are colder areas around your building or business that are cooler than others, check for some of these other signs of water damage as well to determine if you may have a leak or seepage somewhere. 


A very easy to spot indicator of water damage is discoloration of materials like the walls and ceilings of your property. Standing water in a ceiling will eventually seep through the insulation and drywall and leave a yellowish stained spot where the water has collected. Over time these areas can sag if they’re large enough and even collapse if enough water has collected and sat long enough. 


Many sources of moisture can cause mold, and things such as bathroom condensation may cause mold that wouldn’t be extensive enough to require water damage restoration. However, mold in any area of your building is any indicator that there is too much-standing moisture that needs to be removed. Our professional technicians here at SERVPRO of Downtown Atlanta are specially trained in water damage restoration. They can adequately locate and remove all sources of mold in your building or business. 


The final and more subtle sign of water damage to your property is sound. While sounds of moving water, dripping, and creaking may all be sounds of a perfectly normal plumbing system. It is essential to keep an ear out for changes in typical sounds to identify if there are any problems with your plumbing system or if there is a leak somewhere in your building or business. 

In the event your building or basement floods, it is best to contact a company of professionals to respond quickly and adequately to help the situation. Give us here at SERVPRO of Downtown Atlanta a call at (404) 835-0200 for any water damage restoration emergency, and we will respond right away.

What is Foundation Water Damage & How to Protect Against it

4/20/2020 (Permalink)

Your property’s foundation is arguably the most important part of its entire structure. It’s what it sits on and gives it sturdiness and stability and keeps it from slowly sinking into the soft earth below. If you asked most people what they’re doing to protect their homes’ foundation, unfortunately, most of them would probably say they were doing nothing. The secret for the longevity of a home's foundation is keeping water as far away from it as possible. Storm damage at the foundation level can lead to cracks and shifts in the foundation, which ultimately weakens it and can compromise the structural safety of your home or business. 

Here are some tips to help avoid storm damage on your foundation:

Clean Your Gutters & Use Downspouts

It might be unclear at first what gutters have to do with a building’s foundation, but it comes down to water runoff. The purpose of gutters is to transport water from the roof to the ground and away from the building. If the gutters are clogged either at the top of the roof or at the ground, it can cause water to build up and collect on the ground around the perimeter of your home or business. This can lead to trouble down the line when water seeps into the foundation and weakens it and the surrounding soil. Downspouts are also important to use in your gutter system to ensure that runoff water is actually being directed away from the base of the building. 

Place a Sump Pump in Your Basement

Groundwater is something that may always penetrate even the best water damage preventative maintenance and seep into the basement of your property. Once water collects in a basement it can be very difficult to remove and allowing it to sit and puddle will only lead to further and more severe foundation water damage. A sump pump can be installed in these below-grade areas to quickly pump out water in the event that the area floods to prevent water damage. In the event that your basement has flooded and you do not have a sump pump installed or floodwaters overwhelm your pump, our highly experienced IICRC trained professionals at SERVPRO of Downtown Atlanta are available and ready to immediately service any water damage emergency 24/7. 

Keep Soil Around Your Home from Drying Out

As important as it is to keep excess water away from the ground around your property’s foundation, it is also important to ensure that it does not get too little water either. During periods of dry time with less rain and moisture, the soil around your home can dry out and shrink in size. When a heavy rain finally does come, this can cause the soil around your foundation to quickly swell and apply pressure in areas of the foundation that can lead to extensive damage. A way to maintain this is to water the soil directly around your property during long periods of dryness to prevent the grade from shrinking too much. 

In the event your home or basement floods, it is best to contact a company of professionals to quickly respond and properly help the situation. Give us here at SERVPRO of Downtown Atlanta a call at (404) 835-0200 for any storm damage restoration emergency and we will respond right away.

Ensure Fire Safety this Summer in Your Home

4/13/2020 (Permalink)

Lit candles "Keep candles at least one foot away from flammable sources to avoid fire damages"

Just the thought of going through a fire is terrifying to most families. Loss of life and property are possible outcomes of fire, and dealing with the aftermath can be very confusing and overwhelming. There are over 300,000 house fires a year in the U.S., and unfortunately, most of these home fires can be prevented by simple things. The professionals here at SERVPRO of Downtown Atlanta are here to help you avoid this kind of disaster from happening to your home. Here are some ways to keep your home fire safe for the summer.

First, Be Mindful of Candles 

Candles can be so lovely to smell and look at, but it’s easy to forget it’s still a dangerous open flame within your home. Candles have caused tens of thousands of home-related fires and deaths over the past few years alone. Most home fire damages are caused by leaving flammable items too close to the candle or by falling asleep with candles lit. 

To prevent a possible candle fire, you should: 

  •   Blow candles out before you go to sleep or when you leave the area 
  •   Keep candles at least one foot away from flammable sources 
  •   Use candle holders that cannot be tipped or knocked over easily 

A few small actions can go a long way when it comes to preventing drastic smoke and fire damage within your home. 

Second, Cell Phone Charging and Overheating

Have you ever gone to sleep with your phone on the charger overnight and tucked somewhere in your bed, under a blanket, or even worse, under your pillow? Leaving a phone to charge is much more dangerous than you might have thought. If you notice when charging your phone, it will typically get warm, and in some cases, when the phone is covered overnight and in combination with a faulty battery, the trapped heat can cause the phone to explode right next to you. Not only can this itself cause extensive damage, but it can also start a house fire that can quickly escalate. 

If your phone ever feels like it’s overheating on the charger, you should unplug it and turn it off right away until it cools down before using it or attempting to charge it again. 

Third, Fix Your Fire Alarms 

Too many homes often forget about or neglect their fire and smoke detection systems. Not having a well-functioning fire alarm system could make the difference in loss of life and property in the event of a fire. In the event of a fire after alerting authorities and safely evacuating the area, your next step should be to contact a local smoke and fire damage restoration company. The professionals here at SERVPRO of Downtown Atlanta are specially trained in fire damage restoration and can help in the recovery process after a fire occurs. 

There are many ways to keep your home safe during the year from accidental fires. Check out some of our other blog posts about fire safety to learn more, and in the event of an emergency, give SERVPRO a call anytime at (404) 835-0200. Our IICRC trained professionals are here to help you 24/7.

What to Expect From the Water Restoration Process

4/6/2020 (Permalink)

Since every flood and water damage scenario is a little different, each one requires a unique solution tailored to the specific conditions. However, the overall water restoration process remains the same. The process begins when you give us a call. SERVPRO of Downtown Atlanta is available 24 hours a day for any size water emergency. 

Immediate action is crucial when facing flooding or water damage and a delay of just a few hours can drastically increase the severity of water damage left behind. While water damage can be chaotic and traumatic to deal with, SERVPRO of Downtown Atlanta has the expertise and experience to help you through a water damage disaster. 

When you give us a call, we will ask you questions to assess the situation and determine what equipment and resources will be necessary to bring. Upon arrival at the site of water damage, we begin with a detailed inspection and damage assessment of your home or property to determine the scope of the water damage to create the best plan of action. After inspection, we will identify the source of moisture in your home or business and the type of water. When dealing with water damage, there are three types of water according to their level of contamination: “Clean Water”, “Gray Water”, and “Black Water” are used to classify how contaminated the water is so that our IICRC trained SERVPRO Professionals can restore your property to industry guidelines. 

The next step of the water damage restoration process is the actual water removal. After the damage assessment and the source of moisture have been stopped, the water extraction process may begin. If the water damage is great enough to call for extensive restoration or cleaning, SERVPRO of Downtown Atlanta can assist with an organized and efficient move-out to ensure your belongings are protected from any further damage. Our highly trained technicians will then begin the water removal process immediately once the surrounding area is cleared. Depending on the level of damage, our technicians may use equipment varying from industrial wet/dry vacuums to powerful submersible pumps. 

Once all water has been successfully removed, the drying and dehumidification process is next. While floors and walls may appear to be dry, they will be wet to the touch as most building materials such as wood and drywall retain water once submerged. Our Professionals use measurements, temperature, and humidity to best determine how much equipment such as dehumidifiers and air movers will be needed to dry your home or business. 

Most of your home or business will require professional cleaning following water damage from the floor to the ceiling. After monitoring the drying process, our technicians will clean your property’s structure, furniture, upholstery, clothing, and any other restorable items or property damaged by water. Following any kind of water damage, your home or business will require cleaning, odor removal, and sanitization depending on the scenario. Our technicians here at SERVPRO Downtown Atlanta are trained to deodorize, sanitize, and dispose of damaged materials in your home or property. 

The final step following a water damage disaster is the restoration of your home or business to its pre-water damage condition. This may involve minor repairs such as replacing drywall to major repairs such as the reconstruction of various rooms or areas. Our professionals will provide immediate protective measures during the water damage restoration process such as tarps and will handle rebuilding all affected areas. We are a company qualified to handle the initial damage and rebuilding of the area afterward, and can guarantee to get any building back up to full functionality. 

SERVPRO of Downtown Atlanta is ready to help local homeowners with flood damage. They have the advanced equipment and expertise to turn the loss around and make it, “Like it never even happened.”

External Versus Internal Sources of Water Damage

3/30/2020 (Permalink)

Water damage affects parts of the home differently, especially considering whether the source of the damage was internal or external. For example, an external leak from heavy rain is water that has crossed paths with many contaminants on its way into the home. Internal leaks, on the other hand, is often the water we would be using anyways and therefore change the concern about the water damage clean up. Safety concerns vary with each flood, leak, or build up. It also matters where in the house the water damage is located. Water damage in the ceiling can cause instability in the infrastructure of the home, and can allow breakage between the floors of the house. Water damage near the windows usually result in puddles forming under the carpet or hardwood floors, as well as within the walls surrounding the window, which can lead to peeling of the paint. While damage in this area doesn’t necessarily lead to furniture falling from the ceiling in worst case scenarios, it does force us to not only replace but repaint entire sections of the home. In all cases, a water damage assessment by a professional is necessary to know the full extent of the damage. Because SERVPRO of Downtown Atlanta is a 24 hour emergency services business, no matter what time you find water damage, help is just one phone call away. To have water restoration professionals able to arrive within a couple of hours can take the headache out of where and how the damage occurred in the first place. SERVPRO of Downtown Atlanta has IICRC trained professionals who know how to assess and repair water damage so you don’t have to.

The Characteristics of Atlanta Water Damage

3/23/2020 (Permalink)

Water damage can occur in the blink of an eye from a wide variety of sources. No matter the source, our expert technicians here at SERVPRO of Downtown Atlanta can identify the source and type of water damage that has occurred and promptly work to resolve the issue to restore your home or business to its normal state and give you peace of mind as soon as possible. 

If you are in the unfortunate position that your home or business has suffered any extent of water damage, you must give us a call immediately. At SERVPRO, our highly trained professionals are ready to respond to the situation immediately to remove the water as quickly as possible. Whether coming from a burst pipe or flood moves extremely quickly and can damage an entire building’s contents if not dealt with right away. Chemicals and other contaminants in water can leave surfaces permanently tarnished or stained and can also open up the opportunity for mold and bacteria growth. 

The long term effects of water damage include the increased risk of allergens in the area, mold and bacteria growth, as well as an unpleasant odor. Standing water in any location left unattended can also create issues within your property by warping floors, splitting frames, and leading to structural failure. Give us a call immediately and let the experts here at SERVPRO of Downtown Atlanta ensure your home or business is properly inspected, repaired, and restored to prevent extensive damage. If you’re able to identify water damage quickly, our trained water damage professionals being on the scene within the first few hours will help greatly reduce the cost, the time needed, and the extent of work required to repair and restore your home or business. 

There may be times when water damage may not be apparent as the source may not be visible until it’s too late. Even the smallest leak can turn into a huge problem if left unattended and unnoticed for long enough. 

Firstly when dealing with any water damage, we ensure all areas are properly dried. We use a variety of equipment depending on the scope of the water damage from air movers to dehumidifiers to force dry any affected areas so that they may be properly cleaned and repaired and to minimize further damage. When you give our water damage professionals here at SERVPRO a call, we will first identify and stop the source of water on the scene, determine the level of damage and contamination, and begin the drying and repair process. By quickly removing all moisture from the premises, the chance for mold and bacteria growth is greatly limited as well as the potential for any further damage by standing water to be caused. 

If you are in the unfortunate position of having water damage in your home or business, give our experts at SERVPRO of Downtown Atlanta a call at (404) 835-0200, and we will make it our top priority to restore your property as quickly as possible - because we’re faster than any size disaster. 

We are Cleaning Experts

3/17/2020 (Permalink)

SERVPRO of Downtown Atlanta is here to help during this time of need during this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff performs on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Downtown Atlanta,(404) 835-0200




The Difference Between a Storm Warning and a Storm Watch

3/16/2020 (Permalink)

Population size can affect the severity of a storm by at least 2% in rainfall. This is due to a higher temperature in cities like Atlanta, Georgia. Fortunately, our phones have the convenient ability to alert us of an oncoming storm, whether the storm happens tonight, tomorrow, or within the next few days. However, these alerts come with two different descriptions of the storm, a storm watch or a storm warning. Without being informed on the difference between the two, how can we know how prepared we need to be for storms headed our way? Here’s the difference. A storm warning is a less severe storm message. 

A storm warning is for a storm that:

  • will arrive soon 
  • lasts between twenty minutes and an hour
  • covers only portions of a county
  • indicates we should take cover when the message is received

A storm watch is for a storm that:

  • will arrive within a few hours
  • lasts for several hours
  • can cover across multiple states
  • indicates we should have a plan prepared for when it arrives

With this information, we can better prepare ourselves for when that message shows up on phones. The next time a storm message arrives, whether a watch or a warning, save your stress about the possibility of damage until the following day. And before looking for how to handle storm damage from last night, consider hiring storm damage specialists directly from businesses like your local SERVPRO, who have the power of a commercial company with the speed and customer service of a local company. SERVPRO of Downtown Atlanta can take all the hassle out of the inevitable. While we cannot avoid the path of a storm, they can restore our homes as though storms never happen.

Can Water Damage in Your Atlanta Apartment Affect Your Neighbors?

3/9/2020 (Permalink)

Atlanta Apartments Water damage in your apartment could reach the apartment below or beside you.

The benefit may be the same as the drawback for apartments: in a confined place, you're tied to your neighbors.

Apartments are convenient for many reasons, like cost, location, and in-building facilities. One factor that can be a benefit or a drawback is the relationship between neighbors of an apartment building. One apartment's water damage can quickly become water damage for surrounding neighbors. 

If you've experienced water damage of any kind in your apartment, for example:

  •  A burst pipe
  • Overflowed toilet
  • Cracks in bath causing flooding
  • Large spills
  • Dysfunctional appliances

It is very possible that the water damage in your apartment could reach the apartment below or beside you. Being that water is heavy in large quantities, can break through any material when built up, and flows through all kinds of materials laterally, this is why it's more than likely that the damage will reach another neighbor. There is no need to feel bad; it's a prevalent issue, and the physical properties of water cause it to spread quickly through floors. 

So, as an apartment renter, what can you do?

  • Contact Your Property Manager
  • Recommend SERVPRO as Your Water Restoration Specialist
  • Alert Neighbors to Check for Water Damage

It is the property manager's responsibility to repair the damage for both you and your neighbor. When SERVPRO arrives at the scene, they'll finish the rest of the restoration process, which is a five-step process.

  • Contact (This is what you and your property manager did in calling SERVPRO)
  • Assessment (SERVPRO reviews the damage and creates a plan)
  • Drying (Using their equipment, the drying process begins)
  • Salvage (Any water-damaged material that isn't ruined can now be restored)
  • Restoration (Ensuring the quality of every damaged material)

Home Fire Evacuation Plan: What to do Before and After the Fire

3/2/2020 (Permalink)

First aid kit SERVPRO of Downtown Atlanta is ready and available for fire damage restoration and will immediately lend aid to the recovery process.

An important part of fire safety is knowing what to do when a fire happens. For this reason, a home fire evacuation plan is a great thing to have. In the event of a sudden fire, an evacuation needs to happen quickly and efficiently while leaving as few important things behind as possible and knowing where to go. Once you are able to escape home or business that is in flames and alert authorities, your next step should be to contact a fire damage restoration company like SERVPRO of Downtown Atlanta 

Here’s what you need to do before, during, and after the fire.

Before Evacuating

It is important to prepare properly in order to evacuate effectively. A few things you can do to prepare for a fire evacuation is to create a disaster relief kit or a to-go bag. This will contain any essentials that you would need in case you had to up and leave in case of an emergency. Good things to also put in this bag would be extra cash, clothing, emergency health information, and some plastic bags to keep sensitive items safe. Having a to-go bag ready to go in case of emergency can make keeping a level head in an emergent situation much easier while helping keep you safe. 

It is important that everyone in the household is also on the same page in the event of fire damage. Everyone should have the same meetup location, such as a neighbors house, in case everyone has to leave in a hurry. In the event that a fire is large enough to affect multiple homes or a large area, it is good to also have a meeting location in several directions. 

During an Evacuation 

It is important to already know what to do in the event of a fire so that you can make decisions to best keep you and your loved ones safe. It is important you maintain clear communication with everyone in your home in the event of a fire; power lines may be down, or phones may not be working in some situations or others may not be able to get to you. It’s important to listen to important updates from the news and authorities that are keeping up with the situation. 

Do not forget your pets and try to keep them in a place they’re accessible so that you can easily retrieve them should you need to evacuate your property.

After an Evacuation

It’s important to wait to inspect your property after a fire until after you are permitted to do so by authorities. Once you are allowed back within the distance of your home or business, your next step should be to contact a professional fire damage restoration company. SERVPRO of Downtown Atlanta is ready and available for fire damage restoration and will immediately lend aid to the recovery process. Experiencing this kind of scenario can be extremely frightening and overwhelming. Leave it to the professionals here at SERVPRO to help you restore your home from smoke and fire damage at (404)-835-0200

How to Prevent Kitchen Fires

2/24/2020 (Permalink)

Smoke Damage Keeping your kitchen appliances clean and in good working conditions can help prevent a fire from starting.

A good number of household fires begin in the kitchen as there are many potential fire hazards present in the average kitchen. Fires in the kitchen can be hard to deal with, especially in the event of a grease fire, which can very quickly escalate out of control into a large fire endangering life and property. Luckily, the fire and smoke damage restoration experts here at SERVPRO of Downtown Atlanta are specially trained to help repair fire and smoke damage after a fire should occur. While you can’t get rid of every potential fire hazard in your kitchen, there are some pretty easy ways to help prevent a fire from occurring: 

Keeping your kitchen appliances clean and in good working conditions can help prevent a fire from starting up over the combustion of food and grease buildup. Your toaster is a good example of something that many people don’t think to clean often enough. Be sure to dump the bottom tray of your toaster out every now and then to remove the build-up of dry bread crumbs. Over time these may build up and combust during use leading to a kitchen fire. 

Another simple step to preventing a fire is to unplug kitchen appliances that do not need to be plugged in when you’re not using them. Older appliances with faulty wiring may burst into flames leading to smoke and fire damage even if you’re not using them. 

Keeping proper safety equipment ready around your home is another step you can take to help yourself in the event of a small fire. Smoke detectors should be kept relatively close to your kitchen, not too close to be easily set off by cooking smoke, but close enough to detect smoke that could indicate a fire. The batteries should be tested monthly to ensure that everything works as you never know when a fire could happen. Fire extinguishers are also an extremely important item to keep in your kitchen to help put out a fire on the spot before it gets out of control.

While cooking there are some steps you can take to prevent accidental fires, especially a grease fire, by not overfilling pots and pans with oil and grease and wiping up and grease spills. While you might not think about it, the buildup of grease and cooking oil on the surface of your stove is extremely flammable and if not cleaned up properly, may lead to a sudden grease fire while cooking. It’s also important while cooking to keep yourself safe by keeping your hair up, sleeves pulled up and not wearing clothing that is too loose as to possibly catch fire. Keep things like dry rags and paper towels away from the stove while cooking and don’t leave burners on if you aren’t using them. 

The final way to help prevent a kitchen fire is to never leave food unattended while cooking. This might seem like common sense, but leaving anything unattended in the kitchen is a potential disaster waiting to happen. Keep an eye on your food until you’re finished cooking and keep the area around your cooking space clean.

Following all of these steps can drastically reduce the odds of a kitchen fire occurring in your home, however, fires can’t always be prevented. In the event you have a fire in your kitchen, please give SERVPRO of Downtown Atlanta call at (404)-835-0200 any time and we will ensure you get your home back to working order as quickly as possible. 

Most Common Place Mold Grows In A Home

2/17/2020 (Permalink)

Drywall sheet Drywall is one of the most common places for mold to grow.

Drywall is one of the most common places for mold to grow, due to its high quantity of cellulose, which creates a great living environment for mold. 

Most of the time when we are called, mold is visible. When mold grows, we tend to believe its due to a lack of cleanliness or, at least, a lack of awareness. But it’s perfectly normal to have situations where water damage can be so subtle we only find out about it when the damage is severe. If the damage is too severe then we will remove the drywall, because once mold grows bad enough in drywall it cannot be repaired. We are also able to clear the remaining moisture out of the air.

Sometimes things are out of our control, even in our safest place to be. That’s why SERVPRO of Downtown Atlanta spreads what we know about possible dangers in the home, to protect you and your family. If you’re ever in need of restoration for water, fire, mold, or storm damage, give us a call. Let’s keep your house safe.


2/10/2020 (Permalink)

Mold Growth Mold spores occur naturally almost everywhere.

Atlanta mold can be a costly condition in your home. Performing regular checks and cleaning the traditional areas with a cleaning agent designed to kill mold and prevent its recurrence can help you keep your home mold-free. If your mold problem gets worse contact SERVPRO of Downtown Atlanta to help.


Confusion and misunderstanding surround the topic of mold and mold remediation. Some restoration businesses even make claims to remove all mold from a building. This is a fallacy. Mold spores occur naturally almost everywhere, both indoors and outdoors. These microscopic spores float along in the air and can enter a home or business through windows and HVAC systems. Consider these facts:

  •   Mold is present everywhere, indoors and outdoors.
  •   Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  •   Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  •   Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  •   Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  •   Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

The Professional Training of SERVPRO Employees

2/3/2020 (Permalink)

A contractor holding a paper while walking towards a house. You can be confident in the restoration professionals SERVPRO sends to your home.

There are plenty of restoration companies across the country, corporate and locals alike. The most well-known restoration company is SERVPRO, since, firstly, they’re a franchise capable of being owned by anyone, and secondly, they have an extensive training program for their employees. This training program is the core of their professionalism, by ensuring that employees show up to the site of any restoration location with the know-how to make it “Like it never even happened,” as their slogan ensures. The training program covers specific topics, including all types of restoration, such as fire, water, carpet and upholstery, and mold. There are further training courses for active employees who want to further their knowledge of the restoration field. The importance of SERVPRO’s training program is that any employee can engage in several beneficial classes and continue to train beyond the requirement if they chose to. By having a training program in place, SERVPRO can hire anyone dedicated to the work and teach them how to get the job done to SERVPRO’s standards. SERVPRO has been commended for this training program in the past and it’s obvious why. 

In comparison to other restoration companies, SERVPRO has the professional credentials for each of their employees due to the training program they’ve put in place. You can be assured when hiring them, that the SERVPRO employees showing up to your home or building has gone through several hours of training to be able to do the work they’ve come to do for you. That is just one of the great differences between SERVPRO and other restoration companies. 

If you require a restoration professional, hire your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has employees who have gone through the well-known training program of SERVPRO and can offer you the most professional restoration services. 

Causes of Commercial Water Damage to Watch Out For

1/27/2020 (Permalink)

A clean apartment bathroom, fully stocked with soaps and towels. Commercial water damage can occur from something as simple as one tenant's bathroom.

There are a lot of things to consider when maintaining a commercial property. Of course, safety is managed by laws and requirements that every commercial property must maintain, however unexpected damage is still possible. One case of unexpected commercial property damage is water damage. Commercial water damage can not only be a safety threat, but be incredibly costly to repair. So here are some possible causes of commercial water damage to watch out for.

Windows with cracks or weak construction can allow leaks from weather to invade the interior of the building. Make sure windows are strong and up to date. The foundation of the building is an easy place for water damage to occur since it’s low to the ground where water runoff or storm build up can accumulate. Ensure regular check ups of the integrity of the foundation, including cracks and leaky pipes. Sprinkler systems are required in buildings for safety reasons, but nonfunctional sprinkler systems can pose a threat by unexpectedly turning on and soaking rooms. Like the other causes, make sure someone is constantly assuring the quality of the sprinkler system. The answer to all of these possible causes is to invest in a person or team who can ensure the maintenance of the commercial property.

If you own or maintain a commercial property that has experienced water damage, no matter how much, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has dealt with commercial water damage before and knows exactly how to fix and restore your commercial property to make it “Like it never even happened.”

Putting Out Small Interior Fires

1/20/2020 (Permalink)

A mother and her son take food out of the oven while other food cooks on the stovetop. Daily activities, like cooking, can still pose a threat to safety.

The source of each fire changes the way the fire needs to be dealt with. Small fires, which are usually started by cooking or electrical outlets, can generally be put out by an individual. In case you experience a small fire within your home, office, or building, here is the way to deal with each type of fire.

Electrical fires occur due to dysfunctional or misused electrical outlets, cords, and appliances. If the fire is due to a broken wire, pour baking soda on the wire. Fires caused by outlets or appliances can be put out with a Class C fire extinguisher. It’s crucial that you never use water on an electrical fire due to the possibility of being shocked as a result.

Fireplace fires are not dangerous since they’re in a contained area, but if you no longer need the fire to be going, you should put it out before leaving or going to sleep. To put out a fireplace fire, poke at the wood and cover the coals. This takes away the fuel source. Also, you may use baking soda to put it out by sprinkling some on the fire.

Cooking or gas fires can be tamed by placing a lid over the pot to stop oxygen from reaching the fire. Turn off the gas supply to prevent it from spreading. Fire blankets work well for these situations.

If a small fire occurs in your home, office, or building, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta has professionals who know how to remove smoke damage and make the area affected by the fire look “Like it never even happened.”

How to Remove Mold From Your Home

1/13/2020 (Permalink)

A water damaged carpet in need of restoration. Water damage is the fastest way to create the ideal environment for mold to grow in.

Knowing the facts about mold is helpful household information. However, many of the details and truths about mold can get lost in the process. This is the case especially when it comes to the fact that we can search any process online through all of the blogs that exist. A number of unaccredited, sourceless websites can post processes without actual facts about things like, for example, how to remove mold from the home. For instance, some people believe bleach can kill mold. That’s not true. While it can possibly temporarily remove the mold, the spores from the initial mold will grow back within a couple of weeks of spraying the bleach. Similarly, people may consider simply painting over mold. The truth is that mold cannot be painted over. Even if it could be, that would pose a long term threat to the safety of the home because the mold would still impact the air quality. The truth is that mold can only be properly removed with equipment by professionals. There isn’t an article online that can teach the ways of mold removal in the safest possible way. Most of the life hacks centered around mold removal do not acknowledge that mold spores can exist unseen even after we remove the mold. Mold spores can wait for the proper environment and begin the fruition process as soon as those environmental needs are met. Therefore, only professionals can create a genuinely safe removal process of mold. 

If you find mold in your home, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta is the affordable option for mold remediation. They’ll assess the damage and walk you through the process required in order to make your home “Like it never even happened.”

Creating a Fire Escape Plan For Your Family

1/6/2020 (Permalink)

A fire damaged apartment complex, with scraps of the building all around. Fires can escalate so quickly.

It is vital for every family to have a plan together in the event of a household fire. This plan can be memorized or printed and posted somewhere in the home that is easy to find. Having a plan ready can lessen the consequences of a fire by having everyone respond out of habit to the possible danger. If your family doesn’t already have a plan ready for a possible fire emergency, here are some tips for creating one.
Firstly, it matters where your smoke detector is located. If the smoke detector is in the hallway, make sure people sleep with the doors open in order to hear it should it go off. If it’s inside a room, it would be okay for that door to be closed since they’ll be able to hear it go off. Make sure there isn’t anything in the way of blocking the alarm sounds. Create a predetermined meeting place for the family. The best possible places for this to occur would be farther from the home. Making the meeting location too close to the home can be dangerous, depending on how the fire spreads. A good meeting place could be a neighbor’s house or an easily identifiable landmark across the street from the home. These preliminary assessments can ensure that everyone is prepared, especially considering the fire may happen during the night and waking up to a fire can be a confusing experience.
If fire damage does occur to your home, call your local SERVPRO of Downtown Atlanta at (404) 835-0200. SERVPRO of Downtown Atlanta can remove smoke damage and restore your home to before the fire happened. Fires are serious events, but with the right planning and the right fire damage professionals, your life can go back to normal soon after a fire occurs.

How Do I Get Rid of That Musty Smell in My Basement

11/19/2019 (Permalink)

Musty Smell from the Basement A musty smell coming from your basement is a surefire reason to call SERVPRO of Downtown Atlanta.

Unless finished, basements are an often forgotten about space in the home used primarily for storage. When you do venture down below, you’re likely familiar with the signature basement smell, a musty basement smell that is incredibly unpleasant and very difficult to get rid of. If you’re suffering from a musty basement with this smell, you’ve likely wondered what is causing the unwanted odor, and of course, how to get rid of basement smell altogether? Fortunately, there are clear causes of musty basement smell and steps you can take to remediate. Read on to learn why the musty basement smell occurs and how you can fix it. 

Cause of Musty Basement Smell

So what causes musty smell? In most cases, a musty basement smell is caused by the growth of mold or mildew. Mold and mildew thrive in basements because they are attracted to dark, damp locations. Many basements suffer from high levels of moisture, leaving them very vulnerable to the growth of mold and mildew, and subsequently a musty basement smell. To confirm that mold or mildew is the cause of your musty basement smell, you’ll want to search for the source of the odor. Scan the walls and floor of your basement searching for water stains and other indications of moisture build-up. You might also see discoloration of wood or drywall, as well as bulging or bowing of surfaces. Bowed walls are linked to mold smell in the basement because they cause shifts in the foundation, making it easier for water to seep into the home. Further, check for cracks or any large gaps in the floor or walls of your basement where moisture and mold can gather.

Another location where water might be trapped is in floor drains. Check the trap below the floor drain to see if there is water at the right level. If there is no water in the trap at all, fill the trap with fresh water until it is full. When no water is present in the trap, sewer gas can leak into the drain and into the basement causing an unpleasant smell. In addition to checking floor drains, check the drains of any appliances or bathroom fixtures that drain down to the basement. Leaks from appliances can lead to severe mold growth and even damage, again causing a musty basement smell.

If you notice any signs of the warning signs above, you have a moisture issue in your basement. When this happens, mold and mildew are likely to present and the cause of your musty basement smell.

Dangers of a Musty Basement

While a mold smell in the basement may feel like a minor inconvenience, the risks associated with the odor may actually be greater than you think. Because a musty basement odor indicates the presence of mold and mildew growth, your health and the health of your loved ones may be impacted. It has been shown that a musty basement caused by mold or mildew is linked to health problems including wheezing, coughing, stuffy and runny nose, itchy eyes or skin, red eyes, and worsening of other respiratory conditions like asthma. It is therefore crucial that if you have a mold smell in the basement you remediate as soon as possible.

How to Get Rid of Musty Basement Smell

Once you’ve identified the source of your musty basement smell, you can then take steps to remediate and fix the issue. Take the following actions to help solve your mold smell in the basement:

Remove excess moisture. The first step you might consider to fight musty basement odor is to dry out the basement. Removing excess moisture, the reason for mold and mildew growth is important for preventing further growth. You can dry out your basement by using dehumidifiers and fans. With less moisture in the air and better circulation, you will likely notice an improvement with the musty basement smell.

Kill the mold. Because mold and mildew are the primary cause of musty basement odors, killing any that are growing is essential to remove the smell. Once you’ve found where the mold or mildew is growing, spray the affected area with undiluted white vinegar, a solution that is capable of killing roughly 82 percent of mold spores. After heavily misting all areas of mold, wipe away growth and dispose of in a sealed bag. Whenever cleaning or handling mold, always wear protective gear to limit exposure.

Use cat litter. An unexpected solution to solving mold smell in the basement is actually cat litter. Placing open containers of cat litter around the basement can absorb unpleasant odor, helping to remove the musty basement smell. When using this solution, make sure to change the litter regularly to maximize effectiveness.

Use Baking Soda. Similar to cat litter, baking soda can also be effective for absorbing a musty smell in the basement. In fact, baking soda is able to maintain its absorbency for up to 3 months. After you’ve resolved any causes of excess moisture in your basement, place containers of baking soda around your basement to catch the musty smell.

Call the professionals at SERVPRO

When handling musty basement odors on your own, you may find that the musty basement smell returns after a while. This is because remediating mold growth can be a difficult task without professional help. Calling in help from the experts at SERVPRO of Downtown Atlanta can ease the burden of removing musty basement smell, as our technicians are experienced and equipped to handle even the most serious cases of mold and mildew growth. Unlike your local small shop, SERVPRO of Downtown Atlanta is a national brand helping families across the country restore their home to safe and pleasant conditions. If you’re suffering from musty basement, we’re here to help. Contact us today to discuss your musty basement odor, and we’ll deliver an efficient, affordable, and satisfactory plan of action you’ll love.

Mold And Your Health: Does Being Exposed To Mold Cause Health Problems?

3/4/2019 (Permalink)

There are obvious ways in which we set out to maintain a healthy lifestyle, including eating healthy foods, exercising regularly, and getting adequate sleep. What’s not always so obvious is ensuring your home is maintained to prevent exposure to harmful substances. One particularly harmful substance that is found in every home to some extent is mold. Many wonder about the impact of mold on health, asking can mold causes rashes, can mold cause hives, and can mold causes lasting health issues? Left untreated, large overgrowths of mold can have a serious impact on the health of you and your family, such as mold rashes. Fortunately, there are steps you can take to protect those you love against mold, treat mold skin rashes, and remove existing growth to prevent future growth.

What is Mold and How Does it Grow?

The term mold is used to refer to fungi that grow in multicellular, thread-like hyphae structures. While mold is a common sight on foods and beverages that have spoiled, it can also be found in damp, moist areas of buildings. Moisture is integral to the growth of mold. As a result, mold can be caused by the use of air humidifiers, plumbing leaks, flooding, or any other opportunities for humidity to gather. Spaces such as basements and crawl spaces are particularly prone to mold growth as these spaces often lack proper ventilation, resulting in increased moisture and humidity.

Determining the exact type of mold growing in your home is difficult for the average person, as there are many types that range in color. The most well-known type of mold is referred to as black mold or toxic mold. Most homeowners know to be on the lookout for black mold, as this type of mold can cause health issues. Molds can result in health issues because they release very small, lightweight spores into the air that can then be inhaled by occupants of a house. Simply through inhalation, mold spores can travel deep into the lungs.

Impact of Mold on Health

So, just how dangerous is mold? Coming into contact with mold does not automatically result in health issues. In fact, most of us will come into contact with some amount of mold every day through touch, eating, and breath. However, prolonged exposure to mold when its growth is active and extensive can promote problems with health. The most common symptoms of mold exposure are those often associated with allergies, such as eye irritation, coughing, sneezing, and wheezing. Symptoms resulting from mold can range from mild to severe. Those that are particularly sensitive to the effects of mold or those with prolonged exposure can experience very serious issues, such as shortness of breath, fever, lung disease and infections, hair loss, anxiety, muscle cramps, and memory loss.

Can mold cause rashes, and can mold cause hives? Yes. Another issue that can result from exposure to mold is mold rashes and hives. In some cases, when the body’s immune system kicks in to protect again perceived threats such as mold, large quantities of antibodies are produced to attack the threat. This reaction can result in irritation and inflammation of the skin, and a mold rash is visible. Unfortunately, mold rashes and mildew rashes can be particularly itchy, however, it is important not to scratch to avoid breaking the skin and putting yourself at risk for infection.

Vulnerable Populations to Mold

There are a few populations that are especially vulnerable to the harmful effects of mold, and who are at higher risk for mold skin rash and mildew rash. These populations include those with respiratory issues such as asthma, those with compromised immune systems, the elderly, and infants. Infants are susceptible to the harmful effects of mold because their immune systems are still developing. Additionally, little ones come into contact with surfaces that hold dust and mold spores, such as floors, putting them at a greater risk for inhalation and ingestion of substances of concern, in addition to mold rash and mildew rash. To protect those at special risk for mold rash,  treat symptoms of mold exposure and remediate mold overgrowths as soon as they are discovered. 

How to Treat Health Issues Caused by Mold

There are a few ways to treat health issues brought on by exposure to mold. Someone suffering from a mold rash or mildew rash can take oral antibiotics to address the infection. While antibiotics work most of the time, in especially severe cases of mold rash more intensive treatment methods and even hospitalization might be necessary. Additionally, there are topical ointments for a mold skin rash that can help with itchiness.

Another way to treat exposure to mold apart from mold skin rash is the use of nasal sprays or rinses. These items, which can be purchased over the counter, effectively reduce inflammation of the airways that result from mold allergies. You can also create your own rinse at home by mixing distilled water and saline and pouring through your nasal passages to remove mold spores and reduce congestion.

Antihistamines, decongestants, and medications to reduce mucus are all also effective in helping to treat conditions and systems associated with allergies and exposure to mold. If you suspect mold is having a negative impact on your health, contact your doctor to schedule a blood test to determine if you have in fact been exposed to harmful amounts of mold. If this is the case, you can then discuss treatment options and preventative measures to take to protect the important systems of your body.

Steps to Prevent Mold

The best way to protect your health and health of your loved ones from mold skin rash and other health effects is to stop it from growing altogether. One of the best methods for preventing exposure to mold is by ensuring air ducts in your home are kept clean. The air duct cleaning process involves removing dirt and debris from the heating and cooling systems in a house used to transport the flow of hot or cold air when heat or air conditioning systems are engaged. When left with a buildup of debris, these substances can spill into the air, reducing quality and resulting in harmful effects. It is therefore recommended that homes receive an air duct cleaning every 5 to 7 years.

Another method for preventing the growth of mold is by ensuring damp spaces such as the basement or crawl spaces are well ventilated and dry. Where moisture exists, mold growths. If you notice signs of water damage in your home, such as discoloration of walls, a musty odor, or cracking in the foundation, you are at a higher risk for the development of mold. Ensure your home is properly waterproofed and sealed. Should water damage or flooding occur, conduct repairs immediately and disposed of furniture or belongings that you cannot successfully dry.

What To Do When Your Basement Floods?

2/25/2019 (Permalink)

As most homeowners know, unexpected problems are a reality of owning a house. Walking downstairs to find water in the basement after it rains can be a particularly unsettling sight that leaves many individuals unsure of what to do next. But, why is my basement flooding? Should you be asking yourself what to do when the basement floods, there are specific steps to take to get it back to normal and how to stop basement flooding.

Why is My Basement Flooding?

Unfortunately, there are a number of different reasons why your basement might flood. Learning the most commons reasons can help you determine how to stop basement flooding:

Rain-associated problems: while basement flooding can occur with dry weather, water in the basement after it rains is most likely. Cellar flooding after heavy rain can happen for a number of different reasons. For example, if your home is not properly graded, water will not be directed away from your house. This means water can find its way through cracks and holes into the basement, resulting in basement floods during heavy rain. In addition to improper grading, cracks in your home's foundation can result in cellar flooding after heavy rain.

It is important to regularly scan the walls of your basement for cracks, as they are one of the most common culprits of water in the basement after it rains. Sealing cracks is key for how to stop basement flooding. Another rain-associated challenge is clogged gutters and downspouts. When this happens, water will not be properly diverted far enough away from a house’s foundation, resulting in water in the basement after it rains.

Sump pump failure: A sump pump can be installed in a basement to collect water in a designated pit, then pump the water out and away from the basement to ensure it stays dry. When a sump pump isn’t working properly, whether due to a power outage or heavy rain, you are at risk for basement floods during heavy rain.

Sewer backup: A particularly unpleasant answer to “why is my basement flooding?” are basement floods during heavy rain caused by a sewer backup. When city sewers overflow, you might experience a flow of sewage back into your home through drains or toilets. This can then lead to flooding in the basement.

Signs of Water Damage in Basement

Even before flooding in your basement occurs, there are signs to keep an eye out for that can indicate water damage, and help you figure out how to stop basement flooding. For example, you might notice changes in the color or texture of surfaces in your basement. Paint can begin to peel, wallpaper might pucker, or yellow or brown stains might appear on the walls. You might also notice that carpeting begins to take on a spongy feel, indicating trapped moisture below.

Another sign of water in the basement after it rains is an unpleasant odor. As moisture collects in the basement, you might experience a strong, musty odor that doesn’t go away. This odor is likely coming from mold or mildew growing in your basement, indicating water damage. In addition to the smell of mold, you might also visibly spot mold growing in your basement.

A final indicator of water damage in your basement are cracks in the foundation. A buildup of moisture over time can cause the foundation inside and outside of your home to crack due to inadequate draining. Without proper sealing, cracks can lead to flooding.

Catching these signs early and making the appropriate repairs are helpful for how to stop basement flooding, protecting your basement and saving you money.

What to Do When Basement Floods

If you don’t know what to do when basement floods, don’t panic. Take the following steps and precautions to handle the situation safely and effectively.

  1. Address the flooding immediately. When there is water in the basement after it rains, you may think putting off the issue for a day or two won’t cause additional harm. However, sitting water in the basement after it rains can lead to structural damage as well as the growth of harmful mold. Taking care of the problem as soon as possible can better protect the health of your family and prevent further damage.

  2. Shut off any power and gas in the basement. One of the most important reminders for what to do when the basement floods is to never enter a flooded basement when the power is on, as this poses a great risk to your safety. If you are not sure if the power is properly turned off, contact an electrician immediately and do not enter the space.

  3. Wear protective gear. When wading in water in the basement after it rains, it’s important to protect yourself by wearing gloves, boots, and mask. Walking around a flooded basement poses a slipping risk, therefore wearing boots with adequate grip will help keep a sturdy stance in an unstable environment. Having gloves and a face mask on hand will prevent you from coming into contact with harmful substances or spores that may have been unearthed during the flooding.

  4. Determine the source of the water. This step is essential for determining how to address the flooding. Whether from a burst pipe, rainfall, or sewer backup, you’ll need to know where the water is coming from to make the necessary repairs.

  5. Begin the water removal process. The amount of water that has collected in the basement will inform which method to use to remove the water. There are a few options available, such as wet/dry vacuums, sump pumps, or pool pumps. Once most of the water has been removed, grab towels or sponges to soak up any remaining moisture.

  6. Dry off damaged items and discard what can’t be salvaged. If your basement floods during heavy rain, you will likely need to rip up and discard carpeting. This is because it is particularly challenging to fully dry carpeting that has been wet without running the risk of mold or mildew growth. Furniture or other belongings that have been drenched in the flooding should be removed from the basement and moved to a well-ventilated space to dry off.

  7. Ventilate and clean the area. Finally, you’ll want to open any doors or windows in the basement to promote faster drying. Then, wash off any visible dirt that may have accumulated on the floors or walls as a result of the flooding.
  8. Contact a professional. If you don’t know how to stop basement flooding or are still asking yourself why is my basement flooding, contact a specialist to assist you with the process.

How Much Should I Expect To Pay For An Air Duct Cleaning?

2/18/2019 (Permalink)

The reality of being a homeowner is that regular maintenance is required to keep everything in working order, from landscaping to roofing repairs, vacuuming, to cleaning out gutters. On your list of things to do around the house, however, having your air ducts cleaned may not be at the top. But just how important is it to have your air ducts cleaned, and what are air duct cleaning prices? As you consider air duct cleaning costs and the time required to have air ducts clean, learn what air ducting cleaning is, how important of a process it is for your home, and how much air duct cleaning costs are.

What are Air Ducts?

Your air ducts are responsible for the flow of hot or cold air throughout your home through the house’s heating, ventilation, and air conditioning (HVAC) system. As you can imagine during the balmy days of the summer or frigid winter nights, the HVAC system is essential to your family’s comfort. Air ducts can typically be found in ceilings or walls. The most obvious benefit to these locations is that they are hidden, thus keeping the not so aesthetically pleasing HVAC network out of site.

Depending on the type of home, houses can have either rigid or flexible air ducts. With flexible air ducts, tube-shaped bendable plastic is covered with a wire coil and surrounded by insulation. The benefit to flexible ductwork is that it is easy to install, and can fit into tight areas of the house. Flexible ductwork does require minimal bends and kinks. On the other hand, rigid ductwork can be constructed from a variety of materials, such as fiberglass or sheet metal. Further, rigid air ducts are built in various shapes and sizes. Many homes are constructed with rigid ductwork as, in general, they are more reliable and durable than flexible ductwork.

Whether your home is outfitted with rigid or flexible ductwork, they face a similar challenge. The downside to their hidden location in ceilings or walls is that these spaces are prime spots for collecting dust and other debris.

What is Air Duct Cleaning

According to the Environmental Protection Agency (EPA), air duct cleaning is defined as the cleaning of forced air systems in your home, like those that provide heating and cooling throughout a house. This includes supply and return air ducts, grilles and diffusers, drip pans, fan motors, and heating and cooling coils. Some of the most common areas of the house that require air duct cleaning include dryers, vents in each room that collect dust and debris, as well as the furnace. Because of the complex nature of the air duct network, many homeowners are unsure of whether to undertake the process of cleaning air ducts. 

Why is Air Duct Cleaning Important

So, do you have to clean your air ducts? Yes, proper cleaning of your air ducts is important. Over time, your air ducts collect dirt and debris that can then be transported throughout your house through the ductwork system when you engage your heating or air conditioning. Recirculating this air can diminish air quality, leaving individuals or pets at risk, particularly those with respiratory conditions, environmental allergies, or autoimmune disorders.

In addition to improving the air quality of your home, cleaning your air ducts can help save energy and money. It is estimated that up to 40% of the energy the average home uses to heat or cool the house is wasted as a result of dirt and debris built up in air ducts. This is because the system must work harder to bypass the contaminates, even when filters are in place. By cleaning air ducts, your heating and cooling systems do not have to expend as much energy to reach your desired temperature, thereby decreasing the amount of time you use your heat or A/C. Next, we look at air duct cleaning prices you might expect to pay.

How Much Is Air Duct Cleaning?

You’re likely asking yourself, just how much is air duct cleaning? Depending on the type of air ducts you have, the size of your home, and the air duct cleaning company you select, the overall air duct cleaning cost can vary. On average, however, air duct cleaning costs will be between $400 and $1000. Included in this air duct cleaning cost, a specialist will examine your home, noting the number of vents, returns, and systems to determine a comprehensive price. In general, the most common breakdowns of price you might encounter include cost based on square foot of the home, cost based on a number of systems, and separate furnace cleaning cost, vent cleaning cost, dryer vent cleaning cost, and return cleaning cost. Added on to air duct cleaning prices are additional air duct cleaning costs for remaining vents and returns.

No matter how the company you choose breaks down the air duct cleaning cost, never select a company that charges per hour. In this case, you are likely to be charged air duct cleaning prices well above the average cost for this service.

How to Choose the Right Air Duct Cleaning Company

Before paying any company air duct cleaning cost to provide home maintenance services on your home, it is important to do your due diligence. In this field in particular, there are a number of scams present that will leave you paying much more than necessary. First, you’ll want to find an air duct cleaning company that adheres to NADCA standards. NADCA stands for the National Air Duct Cleaners Association and is a nonprofit organization comprised of companies dedicated to cleaning HVAC systems. NADCA recommends hiring an air duct cleaning company that is a member of NADCA and is certified by the organization to provide air duct cleaning services; is licensed; has proof of insurance; inspects all air ducts and system components as part of the cleaning process; and, avoids sales gimmicks for any furnace cleaning costs or vent cleaning costs, including dryer vent cleaning costs.

Air duct cleaning prices vary, but by making sure the company you choose adheres to these standards, you can avoid tricky scams designed to empty your pockets with no guarantee of quality service.

Taking the time to clean your air ducts will make your home safer and more comfortable for your family. Fortunately, air duct cleaning is not a task that needs to happen very often. It is recommended that air duct cleaning take place every 5 to 7 years, depending on factors such as if you have pets, smoke, or have a rodent infestation.

I Might Have Standing Water In My Crawl Space. What do I Do?

2/11/2019 (Permalink)

As a homeowner, you likely keep a checklist on hand of all the maintenance and upkeep items necessary to keep your home in tip-top shape. While it’s easy to remember to dust and vacuum, make repairs to the siding of the house, and other jobs that impact the aesthetics of the house, what about maintenance of those places that aren’t as visible? Many of us don’t bother to think about what’s going on beneath our feet, underneath the house. However, paying attention to what’s below, mainly standing water under houses, is essential when purchasing a new home or maintaining the home you have. Read on to learn what crawl spaces are, how water collects in these spaces, and tips on how to fix water in crawl spaces.

What Are Crawl Spaces

Simply put, crawl spaces are hollow areas between the ground and the first level of a house. As the name implies, crawl spaces are just high enough for a person to be able to crawl in, ranging between 1 and 3 feet high on average. One of the primary benefits to crawl spaces is that they allow for easy access to the “guts” of a home, such as the heating and cooling systems, plumbing, and electrical wiring. Having this type of access to these important components to a home prevents costly excavations should any problems arise with these systems. While it is true that basements do serve as an access point for these components of a house, crawl spaces are less expensive.

Another benefit to having crawl spaces in a home is that they prevent moisture from building up in the basement level of a house. Crawl spaces are well suited for particularly moist, coastal regions where water might find its way through holes and cracks and into the basement.

Causes of Standing Water in Crawl Spaces

There are a number of different causes of flooded crawl spaces. One of the most common causes of standing water in a crawl space is humidity from the ground. Many crawl spaces feature an earthen ground of soil, which acts as a sponge for water coming from above or below. Eventually, the water in the soil will rise to the surface. Once this happens, puddles will begin to form.

Another cause of standing water in crawl spaces are issues with a home’s foundation. Home builders will often use inexpensive block foundations during construction as a way to cut costs. However, concrete block foundations often experience cracks and other issues. Over time, these cracks in the foundation can result in water seeping into and collecting in crawl spaces, leading to flooded crawl spaces. Another foundational issue that can lead to water in crawl spaces is the use of stone foundations. Similar to cheap block foundations, stone foundations are prone to cracking, letting air and water into crawl spaces.

Other causes of water in crawl spaces include occurrences of heavy rain, as well as plumbing leaks.  

How to Tell If You Have Standing Water

There are a few tell-tale signs that indicate you might have a flooded crawl space. One of the signs of standing water in a crawl space is wood rot. While dry wood is incredibly durable, when wood is exposed to moisture for a prolonged period of time it becomes vulnerable to fungi that can cause it to rot. As the decay worsens, wood will become soft, discolored, and will begin to smell.

In addition to wood rot, another sign of a flooded crawl space is the prevalence of termite damage. When water begins to damage the wood in your crawl spaces, it can attract pests such as termites. Termites and other insects that are drawn to water-damaged wood can cause serious issues in a home, resulting in a great deal of structural damage.

Other signs of standing water in a crawl space include “cupping” of hardwood floors, as well as visible mold growth in the crawl space. Molds of a wide variety flourish in damp, wet areas like crawl spaces, where water often accumulates. Once mold grows, there are increased health risks should spores become airborne and find their way into a home.

Impact of Standing Water in Crawl Spaces on Home Value

Standing water in a crawl space should not be overlooked or taken lightly, as the presence of this issue can seriously impact the value of a home. While the standing water itself will not decrease a home’s value, the challenges associated with standing water, such as termites, structural damage, and mold, can significantly affect the appraisal value of a house. Large growths of mold in a crawl space, especially if it is determined that the mold is black mold, can put you and your family at risk for health issues. Further, an overgrowth of mold in a crawl space can require a costly remediation process to remove the mold. If you suspect standing water, crawl space water removal is essential.

How to Fix Standing Water in Crawl Spaces

So how to fix water in crawl spaces? Fortunately, there are steps in the crawl space water removal process to fix water in crawl space issues and prevent future collection of standing water in crawl spaces. One of the first steps in addressing water in crawl spaces is to ensure there is proper ventilation. Dehumidifiers and crawl space ventilation fans effectively keep the level of moisture in a crawl space low enough so that water does not begin to puddle.

Another step for crawl space water removal to tackle water in crawl space is to ensure gutters and downspouts are installed and well-maintained. These systems are designed to direct the flow of water away from the home, therefore it is essential that they are kept in working order to prevent standing water in crawl spaces. If repairs are needed, they should be completed in a timely manner.

Additionally, to prevent standing water in crawl spaces, homeowners should equip the house with interior and exterior waterproofing, and install encapsulation systems to create a barrier between crawl spaces and the ground below. 

Taking the time for proper crawl space water removal and to adequately protect your crawl space from moisture can save you money on potential repairs, while also ensuring your home maintains its value over time. Contact a specialist today to discuss standing water under houses and learn how they can help fix existing problems and prevent future occurrences of standing water in crawl spaces.

The Cost of Black Mold Removal: Should I Buy A Home With Mold?

2/4/2019 (Permalink)

Is your perfect house still worth moving into if it has black mold?

Imagine, you’ve scoured your favorite neighborhoods for months in order to find the perfect new home for you and your family. After long deliberations and discussions over cost, distance from work, proximity to schools, and more, you’ve narrowed your search to the perfect home and are ready to make an offer. Unfortunately, you find out that the house is not so perfect, as it is home to black mold. What should you do next? Do you proceed with the purchase and explore mold removal costs, or, should set your sights on another option?

Determining whether or not to purchase a home that has black mold first requires an understanding of what black mold is, the potential consequences of living in a space with black mold, and the mold remediation cost required to rid the house of this intrusive growth.

What is Black Mold

Before jumping into mold remediation costs, let’s first understand what black mold is. Also referred to as “toxic mold,” black mold is the common term for the type of mold called Stachybotrys Cchartarum. Mold is a type of fungi, surprisingly similar to things we eat every day like yeast in bread or mushrooms. There is cause for concern for black mold, as its very small spores are incredibly light in weight, making them easily become airborne. Once airborne, they can be inhaled by individuals in the vicinity. Some forms of mold produce harmful toxins, called mycotoxins, that can have a particularly negative impact on health. For this reason, if you notice mold growing in your home, it’s important that you do not touch or disturb it.

Identifying whether a particular mold growing in a house is black mold is difficult for the average person, as many different types of mold can grow in the same space, and can have a similar appearance. If you suspect the home you wish to purchase has a mold problem, contact a professional immediately who, as part of their mold removal cost, will help determine the type of mold growing and the severity of the case.

Where does Black Mold Grow

While black mold can grow in a number of spots throughout a home, they are particularly prone to growing in warm, moist spots, such as attics, basements, and crawl spaces. Mold remediation costs cover the various spots where mold is likely to grow.

Attics: Because many attics are not equipped with proper ventilation, various types of molds prosper in these spaces. Attic mold growth is perpetuated when moisture from the lower levels of the home rise and become trapped in this top level of the house. The issue of attic mold is worse when kitchen and bathroom fans or even dryer vents exhaust into the attic. This is because these channels fill the attic with additional warm, moist air mold needs to thrive. To reduce moisture and thus the growth of mold, an attic requires sealing, insulation, and proper ventilation.

Basements: Like attics, basements are prone to the collection of moisture due to their often dark, damp nature. Basement mold results when moisture collects and flows through small holes and cracks in the home, draining into the lowest level. Homes built from porous materials will have more issues with moisture, as they promote the flow of water throughout the home. Before purchasing a home, determine whether the basement has proper ventilation, whether the rain gutters effectively push water away from the foundation, and whether there has been adequate maintenance and construction to prevent moisture buildup and subsequently basement mold.

Crawl Spaces: Many of us avoid venturing into crawl spaces, leaving us unaware of whether or not crawl space mold is growing in these spots. However, because crawl spaces are often warm and damp, they can be a breeding ground for black mold and other types of crawl space mold. In fact, because lots of crawl spaces have exposed earthen floors, ground moisture raises the level of humidity in the space.

How is Black Mold Remediated

Because mold is always present inside and outside of a home, it is virtually impossible to truly remove all mold. Therefore, when particular cases of mold growth occur that require professional attention, we refer to this as remediation. Quality mold restoration companies will not promise to remove all mold and instead can efficiently and effectively return mold levels in a home back to normal, natural levels.

The first step to house mold removal is repairing the source of moisture to prevent the collection of water in mold-prone spots of the home. Ensuring that basements, attics, and crawl spaces are properly ventilated, sealed, and insulated is therefore of particular importance. If this step isn’t taken, the mold will likely come back after the remediation process.

Next, the area of the home where the mold is growing should be sealed off, particularly any doorways or other openings that lead to other areas of the home. Doing this helps to prevent the spread of mold spores into other spaces during the house mold removal. As mentioned, inhaling mold spores can have serious consequences to one’s health, so everything should be contained when tackling this issue.

Now, only when wearing a face mask or respirator, a professional can begin the house mold removal process by destroying any visible mold and disposing of mold-infested materials using antifungal and antimicrobial treatments. The exact type of treatment used will largely depend on the type of mold growing and the amount of mold growth.

Because the house mold removal process might require the removal of drywall or carpet, small repairs might be necessary following the process. Next, let's explore mold remediation costs.

Black Mold Remediation Cost

For quality, long-term remediation of a mold issue, paying the mold removal costs for a specialist is essential. Determining the exact mold remediation cost depends on factors including the extent of mold growth impact price. When a mold infestation is contained to a single area, the mold removal cost will be less than if air ducts are involved, or if there is extensive mold growth following the flooding of a home. Contact a specialist to discuss the specifics of your case to determine the mold remediation cost for your situation.

Should I buy a home with black Mold

When trying to decide whether or not to buy a home with black mold, consider how soon you plan to move in, whether you or your loved ones have any health issues that could be made worse through exposure to mold, and whether you can afford the mold remediation cost. If you plan to move in immediately, it is likely not a great idea to move into a home with a black mold infestation. On the other hand, should you have the flexibility to delay a move in and have the money for mold removal costs, the black mold should not deter you from purchasing your dream home.

Remediating the Mold Damage In Your Atlanta Residence

4/4/2018 (Permalink)

Atlanta Area Mold Remediation is a Cornerstone of SERVPRO Services

Professional Remediation by SERVPRO Controls Mold Growth in Your Home

As familiar as it might be to Atlanta homes throughout the year, there is very little that most homeowners even know about mold growth. While you might work hard to keep your house clean and free from potential problems, mold colonization in moisture ridden areas can happen to any residence. There are very few things that are a requirement for fungal growth, and the interior of your home gets constructed with one of these: organic materials.

Yes, for spores to turn into colonies, you need warm temperatures, moisture, and organic materials. Considering that many of the interior walls of your home primarily consist of drywall and wood, there are little stopping spores from seating on these surfaces if the other conditions get met. Preventing mold damage to your Atlanta home is often a battle of keeping your home dry, and understanding that regular inspections of critical components intended to keep moisture out can aid in preventing colonies from forming.
There is no mistaking that mold growth has gotten linked to potential health effects for you and your family, so it is nothing to put off until a favorable time. While ultimately this process is successful through the employment of SERVPRO IICRC certified remediation specialists, there is a specific reason why professional restoration is a requirement for success.
Most often, conventional cleaning methods only scratch the surface (literally) of the problem that you are facing. Instead of penetrating deeply enough to uproot and remove the entire organism that is thriving (hyphae), your cleaning methods are only useful on the limited depth that your cleaning utensils can reach. This process merely puts a bandage on a problem that returns after a short while. Applying a product such as bleach can also add to the moisture source that molds crave for expansion.
Instead of not fully correcting the fungal problem, you can trust in the experience and diligence of our SERVPRO remediation technicians. From the moment that we arrive, we get to work on blocking off the affected area from spreading further while also working to locate the source of the moisture and repair it if possible.
While this is only a small piece of the remediation process, it can show the dedication and experience found in every technician at SERVPRO of West Atlanta / Downtown. If you are facing mold damage in your home, do not hesitate to call us at (404) 835-0200.

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Safety for Fire Damage Cleanup in Your Atlanta Home

3/27/2018 (Permalink)

It is important to store items like gasoline, turpentine, and paint thinner properly to prevent fire damage.

SERVPRO Puts Safety First after Fire Damage in Your Home

If you store flammable liquids in your Atlanta home’s garage such as turpentine, gasoline, or paint thinner, they can be dangerous if not stored properly. Gasoline alone starts around eight thousand house fires each year. A reason this happens is that it is often stored incorrectly in the garage. For instance, when stored in a glass jar with a metal lid, the lid can create a spark if the jar falls off the shelf.

Flammable liquids in your Atlanta home should always be stored at room temperature away from any heat sources in the proper containers. If you have suffered a fire and fire damage from one of these catching fire, however, you want to get the damage taken care of as quickly as possible once the fire is out. Our SERVPRO staff can assist you in cleaning and repairing your home, as we are professionally trained to do so.

Many times, fires cause structural damage to buildings, which can pose safety hazards. We are always cautious of falling or loose debris and watch for damaged structural components which could cause puncture wounds. We wear work safety boots and hard hats for added protection when inspecting your home after a fire. We also keep you and your family out until we ensure that it is safe. Warnings of potential risks are made known with barrier tape and signs.

SERVPRO staff also need to be aware of trip, slip, and fall hazards. Most of these accidents can be prevented by following some simple measures. We inspect your home for potential slippery surfaces and tripping obstacles. Wet floors from putting out the fire can be slippery, or a dry floor can be hazardous if a surface nearby is wet.

Structures which are damaged by fire can present different trip and fall hazards. Walkways, floors, and aisles should be kept clean, dry, and free of any protruding splinters, nails, holes, loose boards, or projections. Holes in the floor are covered as well.

SERVPRO of West Atlanta / Downtown ensures that you and our workers are safe while we are restoring your home in Centennial Place, Mechanicsville, or Reynoldstown after fire damage. Reach out to us right away at (404) 835-0200 once the fire is out so we can begin helping you.

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Water Removal Services for Your Atlanta Home After a Toilet Overflow

3/19/2018 (Permalink)

Toilets can easily overflow causing a great deal of damage if it is not caught quickly. Contact SERVPRO right away after an event for best results.

Team SERVPRO Arrives on the Scene With Equipment to Dry Out Your Water Damaged Home

An overflowing toilet is one of the leading causes of water damage in homes in Atlanta. The damage can be immense, whether the tank malfunctioned or there is a clog in the bowl. The damage can be even worse when the bathroom is on an upper floor of your home and water flows down to lower levels of your home. You could be looking at damaged insulation, ceilings, flooring systems, and water inside wall cavities as well.
A water damage emergency in Atlanta such as this requires immediate attention. Not only do you need water removal services to get rid of the water, but you need help restoring your damaged home as well. Our SERVPRO staff has all the needed training, experience, and professional tools to do the restoration work for you in a timely fashion.
We identify the scope of the damage after arriving at your home, both seen and unseen, by using hygrometers and moisture detectors. We also help you as the homeowner overcome your feelings of helplessness by explaining the whole remediation process to you before we begin and as we go along.
SERVPRO staff then extracts all the excess water with heavy-duty, truck-mounted pumps. We remove as much of the water as possible so that the drying process is easier. Once this is done, professional strength dehumidifiers and air-movers are used to finish the drying process. Depending on how much damage the water has created, some materials like subfloors, flooring, drywall, and ceiling materials might need demolishing and removing so that we can salvage the substructure and framing. Doing this also helps prevent mildew and mold from growing, and we can dry the structure out more thoroughly as well. We also separate and store your personal property and salvage what is possible.
Once everything is dry, we also clean and sanitize the affected areas to keep bacteria and mold from growing. We can then do any rebuilding that is necessary. We work alongside professional contractors when this step requires a good amount of construction. When this is complete, we can then put all your personal belongings back in place.
SERVPRO of West Atlanta/Downtown wants to ensure that your home in Mechanicsville, Downtown Atlanta or Reynoldstown is thoroughly dry again after a water disaster. Give us a call at (404) 835-0200 as soon as you experience any water damage emergency so we can get your home back in order.

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The Importance of Promptly Seeking Water Removal Services For Your Atlanta Bookstore

3/12/2018 (Permalink)

Keep Your Atlanta Bookstore Open for Readers After Water Damage by Calling SERVPRO

SERVPRO Moves Quickly to Mitigate Damages Caused by Water and Moisture

Your Atlanta bookstore might be a well-established facility for all of the readers and researchers in your area, but that same foot traffic is what pays the bills and keeps your business in the black. When disaster strikes your building and leaves high volumes of water on the floors throughout your business, professional restoration is one of the best solutions to get your doors open again to that critical customer base more expediently.
When your Atlanta bookstore requires water removal services along with restoration efforts, there is typically quite a lot on the line to getting the issue resolved promptly. No matter which area of your shop takes the brunt of the water damage, there are constant considerations you have to concern yourself with as the owner. The amount of time that your shop has to remain closed for restoration, damage to your books and other stock, time off for employees that count on a paycheck, and also the threat of costly substantial structural damages, all matter.
When our SERVPRO technicians reach your storefront, it is critical for our team to look at the full scope of the damage, as we prepare for the extraction. Removing the water from the area is often a task for a combination of our equipment. With higher volumes of water to extract, the most efficient means of pulling the bulk out of the affected area is through one of the pump trucks in our fleet. Spot extractions follow suit after this, using both portable pumps and wet-vacs for small and inaccessible places.
Drying the area completely is a critical component of our restoration process. Our SERVPRO professionals utilize several different tools for this step as well, based on the severity and size of the dampened areas. For inaccessible areas that commonly remain damp following flooding or excessive water damage, our technicians utilize equipment like our Injectidry system to get inside of walls and dry them out entirely. Moisture reduction is crucial to prevent books from absorbing to dampness or degradation.
When your bookstore falls victim to a water emergency, time is often of the essence. Contact SERVPRO of West Atlanta / Downtown. Our experienced technicians are available 24/7 for any restoration need you might have. Call us today at (404) 835-0200.

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Flood Damage Mitigation And Restoration Services Available Throughout Atlanta

2/27/2018 (Permalink)

Atlanta Area Storm-Related Flooding Can Benefit from SERVPRO Water Extraction and Cleanup Services

Sooner is Better Than Later for Flood Water Removal and Cleanup

Surviving a flood on your property should always be the first step, dealing with what gets left behind can come later. However, cleaning and restoration are often overwhelming for most homeowners to tackle on their own. You need the right tools, equipment, and resources to treat flood damage in your home correctly and be aware of the possible health risks involved in the work.

Floods can be emotionally and physically exhausting. However, as soon as you get word from local authorities about receding water flow and receive an all-clear about returning to your home after a flood, contact a restoration company. Flood damage in your Atlanta area home only gets worse the longer you wait, get help documenting the damage and start on your home's recovery right away.

Just remember, never enter your home alone. Have a qualified professional with you that can help you avoid causing further damage and any possible hazards that might exist. Flood waters often drag anything and everything along with it, causing contamination to be a primary concern. Without the proper equipment, you can expose members of your family to biological and chemical waste.  

SERVPRO helps you get debris and damaged household goods out of your home quickly and efficiently. With an expedited debris removal process, items that would otherwise sit on your lawn for weeks, or even months, get hauled away immediately under normal circumstances. It also gives our technicians the room they need to begin work on the inside of your home.

SERVPRO gives you a better chance of restoring furniture, appliances, electronics, and personal belongings caught up in the event. Your refrigerator, washer/dryer, air conditioner, stove, water heater, dishwasher, television, computer, stereo, telephone, lamps, and other household goods may not be as damaged as you might think. Each can benefit from an inspection provided by a qualified professional.
SERVPRO has access to water extraction and drying equipment of all shapes and sizes, which allows us the opportunity to get water out of your home faster than ever before. Infrared moisture detectors, hygrometers, air-movers, drying, cleaning, deodorizing and disinfecting after a flood has never been more manageable.
Call SERVPRO of West Atlanta / Downtown for flood damage mitigation and restoration services throughout Centennial Place, Mechanicsville, and Reynoldstown. We are here to help, call today. (404) 835-0200

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The Lingering Effects of Fire Damage in Your Atlanta Home

2/19/2018 (Permalink)

Even a small house fire can leave lingering effects requiring professional restoration services.

SERVPRO Works Quickly to Return Your Home to its Pre-Loss Condition

Your Atlanta home might not be devastated by the recent fire, but there are still going to be lingering symptoms that make it difficult to live comfortably. With so many things that could hinder your family from moving on from the panic and trauma of the event, professional restoration services become the most expedient and efficient method for resolving the damage quickly and thoroughly. 

When SERVPRO claims to be “Faster to any size disaster,” that is not just a catchphrase used to draw attention. It is a commitment to your Atlanta home’s fire damage and any other need for restorative services that you might have. Our team can walk you through the damage and each step of the total restoration process until every affected aspect of your home gets successfully returned to preloss conditions. 

With even smaller fires, smoke and soot damages are a typical lingering effect. While this might often affect the walls, floors and ceilings of the rooms that experienced the blaze, correcting this problem is often more involved than simple cleaning measures can achieve. Depending on the severity of the present soot and smoke damages, our SERVPRO professionals have the equipment to scrub affected surfaces with a wet solution and without one. This penetrating scrubber can often successfully remove the soot and restore the damage, but more severely damaged areas might only be readied for priming and painting to complete. The same equipment gets used for the contents of your home that have gotten impacted by the smoke and soot as well, such as furniture, carpeting, drapery, and more. 

When people think of fires they might have experienced in their homes in the past, the one thing that people tend to remember is the lingering scent. The noxious odor can make it difficult to stay in your home at all, let alone pass through affected areas. Foggers can get used by our SERVPRO team to alter foul odor molecules and neutralize them on contact chemically. The process leaves no scent in the air after completion and is also effective for fabrics and contents in your home. 

Even a small fire in your home is a big deal to you and your family. Trust our SERVPRO of West Atlanta / Downtown team to help you restore the damage and live comfortably in your house once again. You can reach our experienced emergency response team anytime by calling (404) 835-0200.

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Cleaning Mold Damage from Atlanta Homes

2/6/2018 (Permalink)

SERVPRO's first step is to locate the mold and its source, this step helps us to determine the necessary cleaning methods to use.

SERVPRO’s Steps to Remediating Mold Damage in Your Home

Flooding or other water damage to an Atlanta home can also lead to mold problems. It only takes a small cluster, no bigger than a pinhead, to begin growing and turn into a threat to property and personal health.

The smell is how most people first notice Atlanta mold damage. Active mold growth has a distinctive musty odor that few people can mistake. SERVPRO technicians know that is not the best way to detect it, since not every mold gives off this odor and if a homeowner does detect it, that means mold may already be a threat. To eliminate it from homes, we clean and dry everything that has mold but is salvageable, dispose of items we cannot clean, and dry everything that does not have mold but is still at risk.

To begin cleaning, we first have to find the mold. Technicians can do this with air content meters to follow airborne mold spores and visual inspections of likely spaces such as under sinks, laundry rooms, crawlspaces, and basements. Both methods of detection also help us determine which cleaning methods to use.

Next, we isolate the mold. Depending on where we find it, SERVPRO response team members block all access with plastic sheeting and use fans to create negative air pressure and force airborne and other loose spores out of the home. If necessary, we also seal off the heating and air vents to prevent accidentally contaminating unaffected areas of the home.

Now, we can clean. Technicians start by wiping down affected surfaces with dry sponges and cloths. Unless the mold layer is very thick, this removes the majority of it. If the cloths and sponges cannot remove it, we bring in vacuums with HEPA filters. These are specially designed to capture mold spores.

If there is an excessive amount of moisture present, we need to break up clumps of mold. Team members can do this with an anti-fungal cleaning agent and then use wet sponges to remove the mold. If needed, we can also use vacuums with the HEPA filters to remove wet mold as easily as the dry spores.

When none of these methods work, we have to dispose of the property. Everything we remove from the home is according to state and EPA regulations.

If the inside humidity is too high, we can use dehumidifiers and air movers to reduce the air moisture content. These devices help us dry not just the structure, but also remove moisture from personal property as well. Lowering the humidity to normal levels is the most effective method to prevent future mold growth.

Returning your home to its original state is not a simple task, but SERVPRO of West Atlanta / Downtown is here to help you through each step. Call us today at (404) 835-0200 to get started.

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Sewer Back Ups Can Create Substantial Water Damage in Your Atlanta Home

1/26/2018 (Permalink)

When a sewer backup causes damage to your home you can rely on SERVPRO to quickly and safely restore the affected areas.

SERVPRO Can Restore Your Home Safely after a Sewer Backup

Every homeowner can likely express their gratitude for having indoor septic plumbing for their house. While these systems can go for years without the slightest hint of trouble, they are by no means impervious to damage and malfunctions. Most homeowners do not fully appreciate the fragile nature of the necessary flow of the pipes leading out to your area’s main sewer lines or septic system for older homes throughout the region. When this avenue of discharge becomes blocked or plugged off, you can end up with quite a mess on your hands.

Sewer backup is one of many scenarios that could cause water damage to your Atlanta home, yet this is not a little restoration that you should undertake on your own. Given the condition of the water pouring over the sides of your toilet, traditional cleaning efforts might only scratch the surface of what needs to happen to restore the damage. When you become faced with an emergency situation like this one, you should know whom to call to get the job done quickly and correctly.

This kind of situation is not one that you can afford to wait around with, as it will only inevitably get worse the longer that it is allowed to go unrepaired. Our SERVPRO restoration specialists have the right PPE (personal protective equipment) and equipment to handle all kinds of hazardous waste and help to efficiently remove any excess water from the area using wet vacs and portable pumps.

Drying efforts consist of using air movers concentrated on the presence of remaining moisture in the area. This equipment continues to dry out the affected area until all of the moisture and wetness have gotten evaporated.

Since deodorizing and disinfection plays a critical role in officially restoring the affected bathroom and adjacent rooms, our IICRC certified technicians bring ozone machines or deodorizing dense fog machines. This equipment, when used with skill and precision, can neutralize foul scents on a molecular level and remove germs and bacteria that might be present on surfaces touched by the backup.

In an emergency situation, our SERVPRO of West Atlanta / Downtown team can be there quickly to keep the damage from getting worse and work to restore your bathroom and all of the affected regions of your home back to their original conditions. All you have to do is give us a call; we are available anytime at (404) 835-0200.

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Commercial Water Removal In Atlanta

1/17/2018 (Permalink)

In a smaller business like this, there is a tendency to cut corners when it comes to commercial water removal in Atlanta.

Commercial Water Removal

The weather in Atlanta is OK now, but as most business owners know, most of their flooding and other water issues come from broken toilets or split water lines in the breakroom. Even in an innocuous setting like a dental office all of it should be handled by a professional service.

In a smaller business like this, there is a tendency to cut corners when it comes to commercial water removal in Atlanta. The thought is to spend money on a licensed plumber, but rent a shampoo machine and a water-vac from the nearest big box store to clean up the mess. At SERVPRO, we know from more than twenty years of experience that this is never a good idea.

Even the best rental equipment cannot match the commercial grade machines we bring to each task. We have qualified personnel trained to maintain our equipment on-site and have it ready every time we need it. If we do not have a needed piece of equipment on our shelves, we can get it from another franchise office in our nationwide network.

Take carpets as an example. A water-vac removes most of the water, and they may even feel dry to the touch, but there is always some moisture trapped inside. To thoroughly remove the water and dry them, SERVPRO technicians use pumps, water extraction wands, air movers, and dehumidifiers.

If the water is over two inches, we start with the pumps. Even in a large space with multiple offices, our pumps can finish the job in just a few hours. If it is under two inches, we begin with the extraction wands. Unlike a water-vac, we have multiple settings to adjust the speed and force used. Most of the wands also have a built-in heating element, so we can start to dry the carpets as we finish removing the water trapped inside.

Once we finish with the wands, there is still a small amount of moisture trapped between the carpet layers. Most commercial carpets are glued down, so we use air movers to send war, dry air over the surface. Without the right training to watch the temperature, these devices can soften the glue and cause the carpet to form bubbles. If the air movers are not even an option, we use dehumidifiers exclusively to draw moisture from the carpet and surrounding air to dry them.

Each type of business and building has its special requirements to remove water and reopen the doors to customers. If you need us, call SERVPRO of West Atlanta / Downtown at (404) 835-0200. We are here for you.

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Frozen Pipes Mean Flood Damage In Atlanta

1/11/2018 (Permalink)

Flooded Homes In Atlanta Can Happen from Ice Dams and Frozen Pipes--Call SERVPRO for Help

Atlanta Cold Snaps Can Lead to Flooding in Homes

At a faster rate than northernly areas of the country also hit with recent severe winter storms, properties in Atlanta may experience the trauma of interior flooding due to frozen pipes. Other areas still cope with below zero temperatures, but their familiarity with long periods of below-freezing weather changes building practices to protect pipes. If you are caught with standing water inside your home because of cold temperatures in your southeastern home, we can help.

Plumbing rarely drains completely, and the water left in your Atlanta pipes can freeze, surprising you with flood damage. As the water freezes inside the pipes it expands, and the resultant pressure causes metal or plastic conduit to split and crack and connections to fail. Unless the main is shut off, water continues to flow and pours out of the cracks. Your foundation or crawl space collects the moisture, and you need our professional crews and heavy-duty equipment to remove it and dry out your structure.

Speed is essential to a successful flood damage recovery after pipes burst. Water progressively harms building materials and contents. A quick soaking is usually endurable if the moisture is relatively clean and is dried out thoroughly. SERVPRO crews are skilled at using pumps and extractors to remove the vast majority of flood waters, and then to switch to air movers, dehumidifiers, and sometimes heaters to reduce the moisture that remains soaked into framing, walls, ceilings, floors, and fixtures such as carpeting, wallpaper, and cabinets.

Water that stands or saturates structural components and possessions for more than 24 to 48 hours threatens to support the growth of mold. As SERVPRO crews manage your flooding situation, we may pack out stored boxes or furnishings, providing you with an inventory and the chance to decide whether to pursue specialized drying solutions or to discard ruined items. We may offer freeze drying as a resource for wet documents and pictures and help to launder and dry clean waterlogged clothing, linens, and other items.

All our services are accomplished as swiftly as possible to give your belongings and home’s structure the best chance to become restored “Like it never even happened.” It also disrupts your and your family’s life minimally as well. We work to have the damaged pipes repaired fast, too, as failing to do so results in another flood. Throughout the restoration process, SERVPRO is in constant contact with your insurance company to make sure your out of pocket costs are limited, as we assist you with your claims process.

SERVPRO of West Atlanta / Downtown trains to respond successfully to flooding events, no matter what the cause of the disaster. Contact us at (404) 835-0200. Our experienced managers look forward to planning for your total restoration.

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Staying Vigilant for Mold Damage in Atlanta in 2018

12/31/2017 (Permalink)

When you see or smell mold in your home, it is time to call the specialists at SERVPRO to come out and investigate the cause. It is best to call fast

Our Technicians Remediate Mold Damage As Well As Offer Helpful Preventative Tips

As we head into a new year, many observant and careful homeowners across Georgia may be reevaluating their finances and committing to a more fiscally responsible year. One critical expense that many overlook, however, is home maintenance. Home maintenance may concern replacing old gutters or fixing the back patio, but you might also want to consider hidden variables such as mold. Mold damage can affect Atlanta homes silently and slowly, wholly hidden from even the most watchful of eyes. As you move into the new year, you may want to vow to keep an eye out for one of America's worst pests.
Remediation of mold damage in Atlanta does not always have to be an excessively costly endeavor. If you catch the infestation early and contact a certified company like SERVPRO to remove it, you may not be liable to pay much at all, even before your insurance is taken into account. The trick lies in catching the colony before it grows too big. Every few months, give your home a check-over to look for signs of mold damage. Indicators may include unusual smells, discoloration on walls and surfaces, and patches of white "fuzz" anywhere in the home. Depending on the size of your home, such a check should take somewhere between fifteen minutes and an hour but could save you thousands in future costs.
If you do find signs of damage, it is always best to seek help sooner rather than later. There is no such thing as waiting out a mold infestation; if mold is allowed to remain undisturbed, it can only grow and spread across your home. Calling SERVPRO as soon as you find the mold growth ensures that the remediation procedure is as short and inexpensive as possible and that the fungus does not spread to other parts of the home.
SERVPRO of West Atlanta / Downtown is ready around the year and around the clock to respond to calls for help in the local community. If you find signs of mold in your home, call us at (404) 835-0200.

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Fire Damage Restoration Professionals Can Rescue Burnt Homes In Atlanta

12/27/2017 (Permalink)

After a fire, Atlanta residents often experience a surreal feeling amid the trauma and shock.

Professional Fire Damage Restoration

After a fire, Atlanta residents often experience a surreal feeling amid the trauma and shock. Losing so much in such a dramatic and tragic manner can affect families for a very long time. Children experience entirely unfamiliar emotions after a disaster that can leave them confused and saddened.

In Atlanta, many different agencies can assist homeowners, and their families after a fire damages their home. SERVPRO often works with these agencies, so customers receive the help needed to recover quickly. Fire damage affects more than the home – it can also hurt the people who live in the home. Helping families get back on track involves helping in many ways, including helping restore the home's structure, both inside and out.

Removing materials burnt by the fire takes time, but we work quickly. We know our customers want to return home as soon as possible. We aim to minimize the time it takes to clean up a home so restoration work can begin. If boarding up a home can reduce its attractiveness to would-be thieves and vandals, we can provide that service.

We can also pack up belongings and store them at our facility to protect them during the entire restoration process. We often recommend this because cleaning and preparing a home for restoration proceeds much faster in the absence of undamaged items. When they are not present, they cannot be inadvertently damaged.

Firefighters often open the roof during a fire to control the fire or to introduce water to extinguish it inside the home. We tarp these when requested. Protecting your home from future rainfall can help control mold and water damage.

Removing charred materials and disposing of them, so nobody comes across exposed metal pieces, or other sharp objects helps protect homeowners, curious neighbor children, and others. We understand that such events often bring out curious onlookers while work continues and keeping the area clean can reduce the chance of accidents. Another aspect we take seriously is reducing your stress during the entire process. At the end of our work, we want your home to look “like it never even happened,” helping you and your entire family put the catastrophe behind you so you can all enjoy a better future together.

SERVPRO of West Atlanta / Downtown sincerely desires to help your family after fire damage touches your lives. We are locally owned and operated and can help restore your home. Call us now at (404) 835-0200.

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Specialized Services For Atlanta Water Loss

12/13/2017 (Permalink)

Water Damage from a Sink or Broken Pipe in Atlanta Can Always Count on SERVPRO for Restoration and Cleanup

Professional Water Restoration Has Many Levels of Options

The harm done to building structures and contents varies in its intensity and requires a variety of different strategies to resolve. If all articles, surfaces, and materials are not completely dried, you run an almost certain risk of secondary damage such as mold growth or disintegration of materials like drywall. Our comprehensively trained crews manage just about every water loss circumstance imaginable.
A frustrating and devastating consequence of water damage in an Atlanta office or storage area is the soaking of papers and documents. A homeowner’s first impulse may be to dispose of all the wet records, pictures, and paperwork. The likelihood of restoring these types of items may seem very remote to a layperson. Our technicians have the resources to dry many of these articles using advanced technologies and the training received from the Institute of Inspection, Cleaning, and Restoration (IICRC). This service is a great relief to our customers who may never have heard that effective methodologies exist to dry and preserve otherwise irreplaceable items.
The techniques used to halt the damage water does to paper, and paper-like products include vacuum freeze-drying and gamma irradiation to sterilize items saturated with contaminated water. Deodorization is also an option. HIPPA Master-certified individuals provide these services, with the added peace of mind of 24-hour surveillance for the security of sensitive documents. SERVPRO employs the same steps used by the Library of Congress and approved by the National Archives Records Administration (NARA) and the General Service Administration (GSA). Your valuable papers are in good hands.
An additional service SERVPRO offers is the digitization of your essential documents and treasured pictures and family records. This option is available before a disaster or after we complete the freeze-drying, sanitizing, and deodorizing so that you have a second copy of items nearly lost to water damage.
The list of articles that profit from our document restoration services includes papers, books and magazines, manuscripts and files, parchment, blueprints, and maps. Photographs, film, negatives, microfiche, and x-rays all can be saved in digital form. Your important documents and memories are safe from water and fire when you take this opportunity.
SERVPRO of West Atlanta / Downtown has the answer for all your water damage needs. Consult with us at (404) 835-0200 to review the options available to save your documents and keep them secure into the future.

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